Make sure you ask for transparency around billing before getting any level of procedure done here…read more My insurance was billed over $1000 for something that took 5 minutes and I was never informed that this wouldn't just be covered by my copay amount and office visit payment. I'd recommend going somewhere that takes the time when seeing you to clearly outline if procedures are extra before you agree.

Dr Crawford and his staff are wonderful. I have had ear and sinus problems for years, ear…read moreinfections, ruptured ear drum, vertigo and ear tubes that were put in by an ENT in calif before I lived here. Dr Crawford has treated me and exceeded my expectations. He is the best ear Dr I have ever seen. He is compassionate, kind and so very knowledgeable. My husband saw him as well for a hearing issue and Dr Crawford confidently diagnosed him right away. I recommend Dr Crawford with the highest recommendation.

The dr did a fine job...so far...on the surgery. His office is what this review is really about. I…read morecalled in for my brother who has been in pain and unable to speak. I was "helped" by the rudest and most uncaring office staff I've ever had the displeasure of talking to. He wanted his pain meds refilled 1 day early. I had to call several times and I was lied to and put off each time. Finally they told he had to come in to pick up a paper RX in person-is this soviet Russia? they later relented -aka-did their job and called it in! What a hassle they made it to get a refill 1 day early! They will tell you how many people they are seeing that day and they don't know what to do about your pain. Is that how anyone wants to be treated as a patient? Not me!

Do not go here if you're looking for authentic help…read more Instead, expect to be herded in and out like cattle. Doctors are rushed... gotta get to that next patient. The younger doctor was even worse. Told me my tinnitus was something "I'd just have to get used to"... No, not even ONE glimmer of hope from him. He honestly looked like he just wanted to go out dancing. "stupid day job" Stay away from this place if you want genuine help.

Dr. Jones is our family's ENT doctor of choice and has been for 15 years or so. I first saw him…read moremyself when I had a double ear infection, and then hubby saw him for a deviated septum (which Dr. Jones performed the surgery to repair it), a neuralgia, and today for a hearing problem in one ear that ended up being excess wax in his ear. Dr. Jones is what I would call an "old school" doctor, not unlike my grandfather. He has a great bedside manner, answering all our questions without seeming rushed. He is serious, but also a sense of humor. There was one room in his office that had a framed display of many of the things he has pulled out of people's ears, noses, and throats. I wonder if it's still there! It was cool. Today, he took a look in hubby's ears and then took us straight to a procedure room where hubby laid down and Dr. Jones went to work removing the wax from his ear. No wasted time, no unnecessary medications, etc. Before this visit, we hadn't been in for a number of years, and the gals in the front helped us get re-registered. They were very helpful and nice. We would happily recommend Dr. Jones to anyone in need of his services.