I would NOT recommend this office to anyone. Their billing office is a mess and completely…read moreunprofessional. I went to this office one time 3 years ago and never received a bill. I assumed that my insurance had covered it and assumed it was taken care of since I hadn't heard anything. Come to find out, my account was filled in as "self pay" even though I had insurance at the time. Fast forward to 10 days ago when I received my very first bill where they also informed me that they would be passing my bill onto collections if I didn't pay by the 15th of December. I called and talked to Mary in billing and she said she would email me paperwork to fix it so that I was able to make payments. I agreed after she was extremely defensive because I expressed my disappointment in being billed 3 years later and right before Christmas. I never ended up revieving any paperwork and checked my email everyday for the last week. She then emailed me yesterday, with the paperwork, and said that she would be sending me to collections because I didn't send in the paperwork. I have NEVER been sent to collections in my life! I pay my bills and have never been so disgusted with the way I've been treated for the last week and a half from a business. Please do you and your family a favor and run far away from this office!

My family and I have know cherese for years and you could not ask for a nicer person. She is great…read moreat listening and very attentive. She also doesn't force you or make you feel bad for not taking a bunch of pills. She is more than happy to find a better way for you with you

Dr. Vance is a wonderful physician! He cares about his patients. I wish he knew how much he means…read moreto me. Such a great doctor.

Ok, where do I begin?! Back in high school I was diagnosed with Fibromyalgia. I learned then that…read moremost doctors don't believe in things they don't understand; and they would rather insist "everything is OK" than take the time to figure out the mystery. So you can imagine my surprise when I met Dr. Vance. I went in for a small problem, and then quickly realized that he could solve the issues that I had grown so accustomed to I didn't even think they could be changed. That's right! I had given up on experiencing any kind of change with things like: energy level, moods, sleeplessness, immune system. Right away, Dr. Vance suggested we try tackling some of the bigger problems. I was skeptical, but had nothing to lose--so I said, "Sure, why not!" -Months later, I've got my energy back. -I don't get sick all the time--and if I do catch a bug, it's NBD. -I'm sleeping!! And waking up ready for the day! -I'm in control of my moods, instead of the other way around! ;) Dr. Vance uses a myriad of techniques to address symptoms. He uses lab reports as a starting point, but is more concerned about how the patient FEELS and FUNCTIONS than the numbers on a chart. Dr. Vance has educated me throughout the process, so I know exactly what's going on and why, and I know how to adjust protocols to fix any new problems. WHAT?! Dr. Vance explains information simply, without pretending he's the only one in the room smart enough to understand it! The facility is easy to find, conveniently located, offers plenty of parking, and the support staff is fantastic. Thank you so much, Dr. Vance! You're a Game Changer for your patients!

My family and I have had an amazing experience with Jess and her staff. They are so helpful. I came…read morein with a list of concerns and Jess listened to all Of them, we did some blood work, had some referrals. I felt like she really listened to me. I also brought my son and husbands in and she was very helpful with them too. Highly recommend!

This is the worst experience that I have at this clinic , it's took 2 weeks for your labs results…read moreand they charge $145 to talk to you about your labs result . . I had a lots of lab done but never get charge for the Doctor to talk with you about your result.

Wonderful experience always. Dr Durham got our health back on track, has a great bedside manner,…read moreand is reasonable in his recommendations taking into consideration your lifestyle and other factors. Love that they are available non banker hours (7am appts!). Molly is super kind and makes you feel not too stressed going to the Dr.

i put in a request for an appointment at the first of the month. on the 6th i received an email…read moresaying they were " still working on scheduling me" it is now the 27th and i had still not been scheduled so i called and explained the situation. the woman on the phone was snarky and already serving a bad attitude before she told me that since my doctor no longer works in the building i have to reach out to her separately and not to you guys. i think it's horrible that i've been waiting all month for an appointment while being frustrated and in pain while you guys were just going to continue to not communicate that very important information to me. do better.

Sadly, after 7+ years of seeing Dr. Loveland, he is no longer seeing patients. The office has gone…read moredown hill very quickly. The office staff is very unfriendly, and it takes a week or more to get refills. I never thought I would have to see another Dr. the Dr's don't disclose that if you go for your annual visit, and you ask a question about another issue you get charged for that conversation. I never experienced anything like that with Dr. Loveland.

since Dr Loveland has left except for one or two days a week. I've see several Do and Nps there…read moreand cant get the care. unanswered email and phone calls ready to change after 20 plus years

I don't understand how a pain management doctor can try to screw with me and prescribe me mood…read morestabilization meds when he is not a psych doctor, then talk to me, very condescending, at one point called me an idiot.

Last few years of Active Duty were tolerable with regular visits to James. Every couple weeks an…read moreadjustment, injection, occasional ablation, etc. I would go back for preventative pain management anytime. Thanks Doc and staff, all professionals. 100% top notch!

Providers are knowledgeable and thorough. I don't feel rushed or like they're trying to get me out…read morethe door. I go to Jen Poole and she works to get to the root of the problem and not just treat the symptoms. The girls on the phone for appts could be a little friendlier- I had to reschedule an appt last minute due to my baby being admitted to the PICU- which I told her. And she was snotty about it. But that was a one off! The other visits have gone great.

I had a great visit with Janelle. Her care quality and knowledge was exceptional. I've been going…read moreto Meridian family medicine for years and have always had great office experience. The front office, nurses and doctors have all been wonderful to me.

If you were going to have me write this review a couple weeks ago, I probably would have given it a…read more1 star. We had a rough start with communication between us and this provider. We were initially with a different infusion center that provided my husband's medical care for his medication. That infusion center dissolved their department so we were referred to Option Care. They did try to get a hold of me once in January. That was their only attempt to get my husband transferred over. Of course months pass and we were completely left blind. Fast forward to last week. I talked to some people that helped my husband get set up and scheduled. We got all of my husband's medications and needs relayed to each other and we were all finally on the same page. They were able to get my husband scheduled less than a week after our phone conversation. It was nice that they worked fast to get him in. He was already overdue for his medication so it was neccessary to get him in as soon as possible. Today was our first infusion at Option Care. Our nurse was very intentive. She asked my husband medical and health questions to get to know him as a patient. She made sure he was comfortable after giving him is first dose of medications. I appreciate that she was so involved getting my husband taken care of. You can tell she cared. She did ask if I was comfortable as well. Honestly, I wasn't. The chair they have for you to sit in is quite uncomfortable. I was only in it for 30 minutes and was ready to sit on the ground. I couldn't imagine 5 hours in that chair. Knowing that I was uncomfortable, she kindly moved us into another suite that had 2 medical chairs for us to sit in. There was also a little tin of snacks for us. I thought that was so nice! The suite was very spacious. It was a little chilly in the room so she had a space heater going to warm it up a little. After a while it did warm up so we shut it off and cracked the door to get fresh cold air in. It was nice of her to warm up the space for us. We did our first 5 hours at the new facility. To be honest, I'm not mad for switching centers. The other place we nice but it was great to have our own suite. The staff was super friendly. The fact they had snacks for us was such a nice gesture. I'm happy our first experience here was fabulous. It puts my heart and mind at ease knowing my husband is in good hands. I'm always at his treatments but if he ever had to go by himself, I know he'll be ok.

If I could leave less than one star I would. They are full of liars. I was told on two separate…read moreoccasions by employee of Option Care Health that my meds had ZERO copay. A LIE. I have been billed by OptionCare for over $460.00 and the insurance did not pay one penny. While the local nurses at the facility were great, the people in charge both locally and at their main offices are liars and difficult to deal with. I will NEVER go there again, and neither should anyone else!