By far the worst experience ever at Pampered Hair Haven. I did my research and decided on micro link extensions to add LENGTH to my hair after having my hair thinned out at Fantastic Sams and the stylist accidently using the wrong scissors. I choose Pampered Hair Haven as they had the shortest wait time (I see why now). I had a consultation with Joyce (who claims 30 plus years of experience on all different ethnicities hair types). I explained to her why I wanted to do the micro link extensions. Joyce confirmed my hair was perfect the way it was for the micro links. I purchased Pampered Hair Haven's overly priced hair on the spot, in order to save the appt spot I was wanting for the following Saturday.... only to find out when I got home I could've bought the same amount of real human hair online for $80 (I paid more than triple that). On my install appt day, Joyce "finished" my hair with barely any length added.... When I expressed I was doing this FOR THE LENGTH, she stated she "MISUNDERSTOOD me" and thought I was wanting her to "fix the bad cut"... which I NEVER said... I was very clear about wanting length. So to "fix" this "misunderstanding"... Joyce charged me for more hair.... When Joyce finished instilling the rest of the hair, I expressed to her it still didn't look how I was expecting it to. She told me that it was because it needed to be CUT, then proceeded to tell me she sends all her clients next door to Connie (Hairs to You is the name of her salon)... during THE WHOLE CUT... Connie is making comments that she knows "nothing about extensions"... (the "trim" also costed $30 on top of everything I paid at Pampered Hair Haven) I also learned after the fact that extensions should ALWAYS be blended with ONLY a razor and this SHOULD ALWAYS BE INCLUDED in the process of instilling extensions. Scissors is NOT the best way to blend hair extensions. Joyce instilled all the links in the CROWN of my hair with no pattern what so ever. The back WAS SO UNEVEN (see pictures) and because she instilled the micro links on the crown of my head (where they are not supposed be instilled to begin with) the links were CONSTANTLY showing through no matter how I wore my hair, it couldn't be covered and they were constantly showing through due to the instill at the crown. I could not at all wear my hair down or in a high pony because of this as well. I brought my concerns to Joyce after a couple days of TRYING to work with the hair. She agreed to "fix what I was seeing"... While at Pampered Hair the 2nd time... Joyce tried to gaslight me several times about how the "hair looked" it was very uncomfortable and unprofessional, she even brought her co worker into our conversation asking her for her opinion and speaking FOR her that it "looked good" and stating she "saw nothing wrong". I expressed being completely dissatisfied STILL and pointed out that I still see the links showing through and that it was uneven in the back when she finished. Joyce stated I was being very "nit picky", she would need to "add more hair to achieve the look I am wanting" and she would "need to charge me if she continues to do more work". (2 weeks later I got a 2nd opinion from Kelly at Trio Salon, she stated because there was SOOO MUCH hair she recommended REMOVING the links at the crown and it will STILL blend nice, the total opposite of what Joyce stated.) Joyce also on this day stated to me I had "self esteem issues" and "I won't be satisficed no matter what is done to my hair" (who actually talks to any human being this way... let alone a customer?) Then proceeded at the end of this experience to take pictures of my hair to continue her gaslighting and EVEN HAD TO MOVE hair strands around before snapping pictures on her phone. By far the MOST unprofessional and WEIRD experience EVER. I left Pampered Hair Haven completely dissatisfied with THE SAME ISSUES she agreed to fix and I was not willing to throw in more money after spending nearly $700 for this whole terrible experience. Pictures posted are 2-3 DAYS after leaving Pampered Hair Haven the 2ND TIME, I tried several different styles in my hair before sending these pictures to Joyce AND BEFORE deciding to get a 2nd opinion at TRIO SALON. Joyce refused to fix her bad work. Kelly at Trio Salon filled in the HUGE hole in the back w/ the excess micro links from my crown and blended everything with a razor at the end! I am so grateful Kelly was able to fix the bad work I had done at Pampered Hair Haven at such a low price, now I am able to keep the micro links in my hair and wear several styles. I was not able to wear my hair down before without walking and the links showing through. I ALSO can EASILY put my hair up and NO links pop out. I was NOT able to do this before either! Kelly from Trio Salon stated the links were installed way too close to my crown and their was no pattern used. She stated it appeared "a NOT licensed person instilled". read more

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I had the most amazing experience with Joyce and can not wait to go back! She taught me so much about my hair and the texture and how to proplerly care for my damaged hair and extensions! I went in looking for a confidence boost and came out with not only that but also a new reference for all my hair needs and questions! Hands down will be referring Pampered Hair to all who ask my advice or where to go. I am obsessed with my hair and will be a life long client read more

Pampered Hair Haven hair extensions are of a different caliber. The quality is just amazing!  I have tried different textures from Pampered Hair Haven over the years and each texture has worked perfectly with my hair each time!  The owner, Joyce, is very knowledgeable and  takes the time to educate her clients on how to maintain their extensions.  Pampered Hair Haven is one of the best kept secrets in town and I highly recommend anyone interested in getting hair extensions to check it out.  You will not be disappointed! read more

I have purchased hair for braiding and hair for a lace front unit from this business. They are amazing! Customer assistance is wonderful. They are patient and very knowledgeable. The hair has always been great quality. Most importantly they are honest. My latest purchase was a loose wavy that even my stylists thought amazing. Ask for Joyce! I love them. read more

I highly recommend Pampered Hair Haven as the place to get custom human hair. Whatever length, texture, color, or style you have in mind - they can deliver. I've done business with Joyce for many, many years and can tell you her service is exceptional and she really cares about her clients. She doesn't compromise on quality and always goes the extra mile to make sure you are satisfied as a customer. I would much rather do business on a personal level - and that is what you get with PHH. read more

Best place in town to get human hair extensions. The owner, Joyce provides the personal touch, listens and will create custom treated and colored hair to suit your needs. I'm still rocking hair extensions I got there 6-7yrs ago! read more