I take Butch Williams there every 14 days to get his nails trim and a bath and a blowout.. also…read morewhen I was setting up a boarding schedule when I went to church camp, they were very well understanding and helpful to make sure I had all my paperwork in so that he could stay when I go to camp in July

Laura at Animal Crackers, has groomed our fur baby for about a year now, and we love her kind…read moretreatment and expertise. We've been to many groomers in town, and Laura is by far the best, and the best price.

My dog will never be returning to this facility. First time…read moreshe was there she got kennel cough, despite us having to prove that we had vaccination and adequate time between for the vaccine to be effective. This facility did not tell us that it was kennel cough for over a week. We as dog parents new to the world of boarding thought she was hoarse from having so much fun. Other reviews since then show that their dogs got kennel cough too. We also had to take home her bed wet in a plastic bag because as we were told, she was the last dog to be let out of her kennel and soiled her bed. Last visit my dog came home again hoarse, and this time smelling of perfume. Someone doused her bed in some sort of perfume and she and her bed had to be washed when we came home. I asked about this perfume today and the owner Jen told me that they have calming spray but that no one would have used it on her... so in the end, no explanation to the perfume smell. Today was the last straw. When I went to pick up my dog this afternoon I was told her bed was wet because it had to be washed. I asked if she peed on, thinking that she was the last to be let out again for potty routine in the morning. Jen told me that my dog pooped on it YESTERDAY MORNING after I dropped her off at 7am. 1. My dog has never pooped on her bed. EVER. This tells me that she was scared of being left at this facility. 2. What did she sleep on if her bed is still wet? 3. If this accident happened yesterday morning why is the bed STILL wet? I can wash AND dry this bed in 2 hours. A dogs bed is their security and comfort when staying in a strange place. This is unacceptable that she did not have her bed while she was there. I told Jen as much and insisted a refund. She only refunded a partial of the fees I paid today. Claiming that the deposit they made me pay over the weekend was non-refundable... (I was never asked to pay a deposit on her other stays here). I put my dog in the car and took her home, only to find out that she has poop all over her back side and it's now in my car. Please Please Please.... DO NOT TAKE YOUR BABIES HERE!!! My dog sat in her own feces - that is NEGLECT! When I asked for images of my dog playing with the other animals I was shown 2 images, both time stamped from yesterday morning when I dropped her off. I demanded to see where they had been keeping her, as when I asked for a tour of the facility previously I was told that was not allowed per company policy. The room the dogs are kept in is so dark that I couldn't make out where my dog was. I am furious that someone claiming to care for animals can allow her facility to be so understaffed that the animals sitting in their own filth.

I have used beck n call several times for our fur babies. Jen always takes good care of our dogs…read moreand cats, including our special needs baby.... Not to mention they adore her. Our our dogs (3) love the daycare playtime.. Even our14 year old lab mix. I highly recommend beck n call for any of your pet care needs. ( in home or boarding) I have used both.

Amazing so far so good needed shots for me dog and they scheduled me immediately after callingread more

We had to bring our lab in for a semi-emergency when she sliced her leg open on a camping trip. The…read moreoffice staff was so accommodating and able to get us in right away (we had called 6 other vets with no luck). So glad this was where we landed! They treated her quickly, with great care, and didn't charge me an arm and a leg! Highly recommend this clinic! If we lived in the area they would be our go to.

Been going to them for about a year and grooming has been great on both of our dogs and they are…read morevery friendly! The only negative is that they could use a little improvement on their communication (i.e. answering and returning calls).

We have property in Odessa and on a Sunday our dog found some barbed-wire and hurt himself. We…read morecalled around and this was the first vet that answered. Not only did Dr. O'Keefe give us advice but she didn't mind when we wanted to text our own vet on the west side. After consulting them they told us to take our pooch to the closest vet so we called and made an appointment. Not only did they take our pooch in when we got there but they also offered to kennel our other dog so we could go do something besides just sit and stress about our dog (we have a 7 year old human so this was appreciated!). Today we got a call for our normal vet because they sent our info and what they did to Lucky and his follow up--they were happy to pass on our info because they know we aren't from the area. I'm honestly almost in tears typing this review because we are so grateful to Dr. O'Keefe, and we can't recommend her enough!!

Best service and understanding when you come in with your over protective 100lbs fur baby! The…read morestaff and vet were great in helping to relax my monster and heal him from an infection that made his neck swollen from a spider bite. Called one day and explained what I saw, had me in the next day for care and he was back home that evening. Loved they could help me with him! If you're in need of a vet please give them a try!

They got me in right away twice when my cat had a foot infection. The first time they thought maybe…read moreit was a foot disease. But the second time the doctor looked and said definitely a defensive wound. He got antibiotics and was fixed right up. The front desk staff are nice as well.

Yes I highly recommend this place. All the staff was really friendly…read more Thanks for your kindness and your card. We miss our Chiquis she was the greatest little dog. Got sick all of a sudden. But is better of in doggie heaven. u Chiquis, never forgotten 3/4/24

My nervous rescue dog, seems to feel comfortable at poochie do's. Several months after her first…read morevisit Cali was scratching a lot, her skin was red. It was suggested she have a mud bath; it helped her scratching. Very happy with her grooming results too

I have had my Yorkie at Poocie Do's a few times. Nikki on my third visit complained about my 6 lb…read moreYorkie Chloe so much that I was afraid to trust her with my pet. The owner Lisa contacted me after I cancelled my next appointment and asked me to bring her in as she felt she could give her a grooming with her years of experience grooming pets. She did groom her and noted that she was fine for all of her body but touchy on her legs. I just tried to make an appointment on the third of June 2021 and they replied by text sorry! And appear to have blocked my phone number when I tried to call by phone. I don't deserve this as I never said anything critical to them. Too bad I liked Lisa the owner.

Michelle and company are super friendly and treat you and your pup like family! I am disabled...and…read morethey always go out of their way to make things easy for me getting my pup in and out of the shop. Their services are top-notch...and wouldn't take my pup anywhere else. 100% recommend!

Michelle is absolutely amazing! Her ability and knowledge of working with and turning out…read morebeautifully groomed dogs is a talent she has very definitely mastered!. I am so pleased with her work and kindness toward my dog, Dakota. Thank you,