Donna helped our family of four have an amazing first trip to Disney! She helped us understand all…read morethe hotel options, dining options, and secure reservations for us in advance. She also demystified lightning lanes, hoped on several pre-trip calls to walk through plans, and was super responsive to texts while we were in the park to help us deal with the random challenges that popped up. We'll be using Donna's services next time we head to Disney!

If you are thinking of taking a Disney trip, call Donna!! You will absolutely not regret it. She…read morewas able to find us huge savings, and she helped secure bookings for things like Bibbidi Bobbidi Boutique, which we wouldn't have been able to do without her and were the highlight of the trip for our little ones. She was always available to answer questions and is extremely responsive at all hours of the day. We also really appreciated that she genuinely seemed to want to help us craft the kind of vacation we wanted for our family without pushing any unnecessary extras on us--she helped us book our Disney lodging, plan out our lightning lanes, book our character dining experiences, but she didn't push the meal plan on us or try to upsell us on anything else outside of our budget. She is an absolute professional and a pleasure to work with. Call her!!!

What a nightmare! This AAA location is operated by the most unaccountable, "pass the buck", "I…read moredon't care" type of staff I have ever encountered. Absolutely not the type of AAA customer service I remember. One their agents mishandled one of our policies that created a negative domino affect and not one of them were able to accurately assist nor solve the issue that was created. Not to mention, the agent that set up the policy apparently left AAA two days after setting up our policies. Not once in the hour that I sat in his office with him did he mention his planned relocation. Convenient for him that the problem that began with him, he no longer has to deal with. I don't know if this is just AAA as a whole now or if this incident and the way it was mishandled is specific to this location and staff. This horrible experience left me deciding to end our just shy of 30 years membership and doubting if I'll give AAA another try. Yes, it was that horrible.

I have been a member for twelve years thinking I'd keep my family safe on the road if they broke…read moredown somewhere. Never had to use it until recently and my daughter called because she locked her keys in her car in Chattanooga, so not somewhere inconvenient. After telling her for 8 hours they were looking for someone to respond they cancelled the call without notifying her. She called in at 4:00PM and at 12:40 AM they cancelled the call. Thankfully she wasn't sitting on the side of the road, but at a friend's house. Regardless, I have now wasted 12 years paying them as an insurance policy for my family's safety and turns out they are useless. The comment was that they only make a best effort and if their vendors don't respond there is nothing they can do. Not much of an insurance policy. I asked for my membership fees back and they laughed.

i triedmto make reservations for 25 people to go on a cruise. i was near to closing time. the…read morelady to me to come back the next dy it was near closing time. i went to an another and booked a trip worth $129,000.00

Randall was great. He answered all our questions in a timely manner. I would highly recommend him.read more

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Wonderful Welcome Center. Plenty of parking, clean building and bathroom, plus a cup of peach tea…read moreand a small container of pimento cheese in honor of the Masters golf tournament. There was even a mini museum/info area. Everyone was so nice.

Very clean beautiful rest stop. I hate it was closed for touring. It is only open before 11:00p. To…read moresee everything inside you have to come during business hours.