After driving a half hour in traffic to get here, I'm told that John has left for the day and has…read moreno additional appointments for the day. Confused (since I have an appointment for 12:45 and it's 12:39), I tried to call John three times and he did not answer. Amidst my calls, I receive an automated email that my 12:45 appointment has been cancelled. This is extremely poor client management. What's particularly absurd is that this would have been my first time getting a haircut here. I guess the business is doing so well they don't need to convert new customers to regulars. I'll be sure to spread the word to my entire network. This is a good reminder to not trust a retail shop whose last review is over 1 year old.

John has been cutting my hair [and even my grandchild's hair] for at least 30 years. That should…read moreestablish a basis for my '5 stars'. i was sad when the rampant greed of his former landlord drove him out of his long-time place and the south end of OG Village, but I have to say I actually like his new place in that little mall north of the railroad. It's perfectly comfortable; his online booking system works well even for someone as allergic to electronics as I. Final nice thing: the parking at his new place is 800% better -super-easy as opposed to the frequent pain in the ass of parking in Old Greenwich's small 'downtown.'

Not good experience. Received very bad haircut. I don't think stylists are professionally trained…read moreand wish I did not go. Noel did not cut my hair how I described. He made the back shorter than the front. It looks terrible and will take me months to grow back out. Unskilled for the price. Avoid.

Noel did my full head of blonde highlights and I loved it. He listened to exactly what I wanted…read moreand carefully and thoughtfully executed it with precision. I appreciate that he does not rush and does a nice job. Also some salons are crowded, rushed, messy etc. Charme and Cheveux is not like this at all. It is well decorated, has a nice ambiance, and lovely staff. Will definitely return.

As a Asian American, I wanted to support an Asian hair salon. Thankfully, I don't have to go to NYC…read moreanymore. Shair Greenwich has arrived. I see Nissy for hair color and hair styling; Nissy is amazing. Each and every time, I leave Nissy & Shair feeling like a million dollars. My daughters have seen Shuhei for blowouts, and both love the way their hair looks and feels.

Shuhei nabe- cut and balayage. I have untreated/ unprocessed Asian hair. It took only 2 hours (!…read moreDifferent hair may vary) but this is a great balayage. Best cut I've had in CT. Well worth the more than 1hr drive to get here and look forward to trims and touch ups in the future. Easy parking, quiet, relaxing salon atmosphere.

Sara did a fantastic job with highlights and cut. She took time to listen to the inspiration and…read moreshe delivered. Drying my hair was also such a delight on top and everyone did a great job. Thanks ladies! Jenn

Will never go there again. Keratin made my hair awful and Sara chopped off 3 inches of my hair…read morethough I asked for 1/2 inch trim. I will NEVER go back to this place. They rush you through and painfully tear through your hair and are always in a rush and don't take any time to do anything. Horrible experience! I was also supposed to get a deal which was a flat-out lie.

I love this place! To go to a hair salon in Greenwich where not only is everyone so truly…read moreprofessional and nice but they do a GREAT job! And beyond reasonable pricing!

Sarah and her team do an incredible job every time I come in for my highlights and trim. They are…read moreso quick and efficient :) Takes only 1.5 hours max and I have a lot of hair! They also make sure you are comfortable, offering you something to drink and make sure you know how to hook up to the fast wifi. There's also plenty of parking outside the salon, so that's never an issue. I switched to Top Salon about a year ago and I'm never going back!!

This is a small, bright salon. Alba did a great wash/blowdry - and quickly on my thick hair…read more People are friendly and there is lots of parking here. It's convenient and the prices are reasonable. Give it a try.

I've been a customer for over 20 years, always without an appointment, and they were always…read moreaccommodating. I'm not sure what happened this time I didn't recognize anyone, and Alba wasn't there. No one acknowledged me, which was a terrible feeling after so many years. This will be my last visit. Customer service shouldn't be this difficult.

Used a groupon and he charged $50.00 for a blow dry with one process color? He left the color on…read morefor almost an hour ruining my hair. Will never return to this salon.

I've been getting a haircut from Enzo for some 15 - 20 years. He always does an outstanding job…read more Hair looks great, what's left of it, and he's always on time. The women I see there seem to get really good hair styling.

The salon was nice but the woman I had was very unfriendly and a bit rude. They have good hair…read moreproducts and she did a pretty good job on the blowout but I wouldn't go back because of the service. I also had an 8:30 appointment and no one was there when I arrived and the door was locked. It started about 15 minutes late.

Genuine waste of $60. I asked for a low bun for a wedding and the stylist Brittany spent less than…read more10 minutes on me. I came in with straight hair as requested, but the stylist didn't even use heat on my baby hairs. She also did not use anything other than hairspray on me and used her hand instead of a smoothing brush so my flyaways were pretty bad. I pointed this out to her and all she did was add more hairspray. By the time I got home i ended just having to do my hair myself because the bun had almost unraveled. Do not go here just save your money!

Bella gave me a gorgeous balayage! Everyone was so nice and my hair turned out amazing!read more

Hair color by Connie, she definitely knows her blondes! A welcoming salon where they make you feel…read morelike your part of their 'family'. Looking forward to more visits!