Wonderful experience . Reasonable prices. Nice staff. Renee was very helpful. Quick turn around…read more Mechanic explained everything well. Very well run business in

Absolutely amazing service. I was an hour and a half from home in 95° heat with my son in the car…read moreand our dog waiting at home. My car started acting up, and I was anxious about finding a shop that could help on short notice--but when I explained the situation to Clint from Vista Auto Care, he immediately said he could help. He told me they could squeeze me in at 4 PM on a Friday! That alone deserves a medal. He was kind, understanding, and got my son and I back on the road safely. They didn't just fix my car--they saved our day. Clint's kindness meant everything during such a stressful time. I'll never forget it. Highly recommend. They are fair, honest, reliable, and truly caring. On top of that, the service was an incredible value, just solid work at a fair price.

Once again, i took my '16 kia cadenza to Jam N J's. i needed a window regulator. Humberto tracked 1…read moredown, it came, not working. He then got us another 1. They installed it quickly & i was given the price that i was quoted. i highly regard their work quality. They're all great people, family people. My wife and i would sugest taking your vehicle there. Very reasonable prices and a very honest place. Sincerely, James Rocco Palmieri

Came in for two issues: 1) My car was making a knocking…read moresound whenever I turned the steering wheel 2) Needed new tires I had received quotes from a couple other businesses in the area and brought them with me on my visit. I always come prepared so I don't get taken advantage of. For issue #1 (knocking sound), they were able to fix the issue cheaper here than at other shops, mainly because they just replaced the strut housing instead of the entire strut. I was happy to save some money on this issue. For issue #2 (tires), I brought with me a quote from Pep Boys up in Tucson that included four new tires with a 65000 tread life warranty. Jesus said he could match that installed price for tires that also included 65000 mile tread warranty. However, now, a month after the service, I decided to research the tires they put on my vehicle just to make sure everything was kosher (I know, I should've done this immediately, lesson learned). Unfortunately the tires they put on are Goodyear Assurance Finesse which have NO tread life warranty. I wish I had the service done at Pep Boys for the better tires at the same price. So I'm going to have to knock off a couple stars for that. It also took them almost two weeks to fix the above issues. Jesus said it was because they didn't realize the strut housing was more pieces than they originally thought, and they had to order the extra parts in (they did not charge me extra for them). I'm just glad I had a backup vehicle I could use because it would've sucked to not have a car for two weeks. I'm not going to take any extra stars off for this since, in fairness, I told them they could have the car as long as they needed since I had a backup vehicle. I just didn't think it would take two weeks. One other thing to be aware of is that they charge an extra 3% if you want to use your credit/debit card. Overall, I feel a little disappointed about the tire issue, but the knocking sound hasn't returned a month after I had the service done, so they did that part well.

Great and friendly service for all auto repairs. A bit pricy, but highly recommended.read more

DO NOT TRUST DESERT AUTO!!! I REPEAT! DO NOT TRUST DESERT AUTO IF YOU LOVE YOUR CAR!…read more Bought 2 cars from Carvana and took them to desert auto for A level 2 diagnostic 2 weeks after 1 of my cars water pump randomly blows.... They didn't detect it in the level 2 diagnostic 3 weeks later my other cars O2 sensors went out as well as my coolant reservoir constantly leaking... Also while they were doing my diagnostics they somehow got water inside my door... (it was raining when they had the car) - they did remove it after I complained and nearly lost my snout over it. But over all! This place is garbage! Also if Carvana recommend you to them! Bad idea! (Go find your own mechanic to do a real diagnostic on your car!) They cover up everything wrong with the car basically but will still do whatever to have you come out of pocket! Highly disappointed and never returning. -10/10 would never recommend

Steve is a genuinely mean-spirited person. He took my car in but refuses to give any time estimate…read more It is an industry standard to let a customer know roughly when they can expect their car back, I have never seen a mechanic have a problem with this but BOY Steve does. He responded by mansplaining to me how lines work, that other people exist, and complaining that he doesn't even get to go home at night, he's so busy. None of that tells me what to expect; it's emotional and personal, two things a service member should never be with a customer. Monday he took delivery of the car but didn't let me know it was there, I had to call to find out. No word by Wed, so I called at the end of the day. He told me he hadn't even cracked the hood, again condescended me by telling me how unimportant I am, how busy he is. Not helpful. But he did tell me Wed I would be the next car up. No word by Friday - didn't answer my call. Sat, Sun, didn't answer calls. Mon (today) a full week later with no contact or communication of any kind, he finally picked up the phone. I told him I'm really trying to get my life back together and knowing when my car will be ready is a key element to that. Just a *rough* estimate, ya know? Are we talking two days or two months? Give me something. That's when he got really nasty. He told me that I'm "clearly trying to get things together, since my car died coming home from a bar on Friday night". That's NOT what happened, he has no way of knowing what happened, but having him suggest that A) I was out partying, B) somehow it would be wrong if I was? C) I don't deserve service if I leave my house on a Friday night is SO out of line. He informed me I just need to have my drinking buddies drive me around if I need to get out so badly. I told him that is not an acceptable way to speak to anyone, let alone a customer. That's when he told me to GET THERAPY and hung the phone up on me. This guy has my car! So I called him back. He picked up and hung up on me. So I called again, he hung up again. 15 TIMES this happened! I have never seen anything so unprofessional in my life. Steve's actions are emotionally immature, verbally abusive and at this point I have no reason to believe he will ever return my vehicle. The police informed me that because I gave him the keys, it's not theft, it's a civil matter. Steve knows this. He knows that I have to choose between letting him berate and belittle me or going to court. Sorry Steve, I do have a backbone and you DO NOT tell customers to get therapy or blame what you perceive to be their lifestyle for your inability to treat people with decency. If I have to file suit, so be it. At the very least that will leave a permanent public record of a customer having to sue you to have their vehicle returned because the alternative of being verbally attacked by you is not acceptable. Steve is a very mean-spirited, cruel person that seems to take personal joy in verbally abusing female customers. I have no idea how his mechanics hold up because I haven't seen them. But I am having a full emotional breakdown because I made the mistake of allowing Those Guys a chance at my business and Steve has spent more time cutting me down as a human being than actually working on my car. He has said unfathomably mean and rude things to me, and he feels confident to do that because he has my car and thus can treat me any way he wants and he thinks I'll just take it and thank him for the abuse. Never again, and I strongly advise you do not let them do this to you. Call ANYONE else, Those Guys are dishonest, mean-spirited and genuinely appear to take joy in emotionally abusing female customers.

The name of this business is NOT car guys. Business is Those Guys Auto located at 1280 S Naco Hwy…read more Bisbee, AZ. THEY ARE A FULL SERVICE AUTO REPAIR & AUTO PAINTING COMPANY. They are open Monday through Friday from 7:30 until 5:30. The owner's name is Steve and he is very honest and dependable. In fact they do a lot of the work for the city and the county!

He was 2 hours late on the first visit. Had to leave to go to the movies, said he'd come back the…read morenext day, but didn't, then stopped replying. Horrible service. I do not recommend.

My car would not start and I was hoping it was just the battery. It was much easier back in the day…read moreto go buy a battery and if you had the right tools, could install it yourself. I did not have the tools and mr. Jumpstart came and replaced it and my car started without hesitation, thank goodness. They were at my residence extremely quickly and Kendall and Vince were incredible to work with. I highly recommend this business and their work ethic. It was a pleasure working working with them on my first occasion of calling them. I will definitely be a repeat customer!

I live in the san diego area and was in sierra vista looking for possible places to relocate. We…read morehad been experiencing brake squeal from my front brakes and grinding from my rear brakes at the latter part of our trip. I had purchased the 2007 corolla from a dealer in el cajon the week before after I personally inspected the vehicle so i knew it had new front pads and ok rear shoes. To be safe i knew they had to be inspected before the trip back and being so far from home and my normal circle of mechanic friends and relatives ( not to mention tools and a loaner lift ) I took a chance with mark's auto repair due to there great reviews. I was glad i did. Not only was mark able to get me in almost immediately but he inspected (found to be filthy ) then cleaned and lubed my front and rear brakes for less than the cost of inspection ( .35 hr shop time ish ) at most other shops i have been to. I have been wrenching on my own stuff as a teenager thru early twenties and have worked as an automotive service writer/ advisor and general manager at a very busy shop in my hometown thru my early fifties . I was honestly expecting for this unknown (to me) shop to try and unnecessarily upsell me a new set of shoes and drums . I was pleasantly surprised to find an honest ,old school, knowledgeable and upstanding mechanic right out of google on the first try in a town where i know no one. Mark also works on carbureted and air cooled classics to boot. Mark is my new Sierra Vista mechanic and i hope he stays in business for many years to come. JASON HARPER FALLBROOK CALIFORNIA

I've been dealing with Mark @ Marks Auto for guessing about 20 years. Most HONEST and REASONABLE…read moreGarage in town. I tell everyone who needs an Honest Mechanic/Garage in town. Pretty much anything except Diesel. He breaks out when he gets around diesel fuel.

We got in our tow vehicle to go into Bisbee for the afternoon and the clutch went straight to the…read morefloor. Mind you, we had the clutch REPLACED before we left Texas a week ago. We hooked back up to the RV and drug the car here. These guys got straight to it. Unfortunately, the damage done by the 'repair' in Texas would cost $1700-2000 to fix, but Oney got it fixed good enough for us to limp along and showed us how to keep it going for the time being. What a great group of guys!!

Rode into Bisbee from San Francisco visiting my brother. Check engine light popped up on my 2010…read morePrius dash. My BlueDriver OBD reader told the cause. EGR valve issue. If your ride breaks down, hope that the stars align and put you near these guys. Robert and Jeremy are straight shooters and laid out all the options. They called after the weekend to say car was ready. Great experience all around!

Best darn transmission shop in Az. Helpful, friendly and straight forward, Ray and John are as Top…read moreNotch as you can get, never worry about not knowing because they are not in the business to take from you, you can trust that they will make sure your told the truth about your transmission needs and nothing more, well worth the drive out to Huachuca City. YOU GUYS ROCK!!! Mike C. Sierra Vista, Az.

I highly recommend Kelly's Transmissions. I had transmission problems with my 2008 Ford Expedition…read more The original garage wanted to replace the transmission as they could not rebuild it. So we went to Kelly's Transmissions - the first report could have been better as the part was on backorder, and they had no time estimate. Ray and I discussed looking for aftermarket or other alternatives. To make a long story short - working with Ray was a pleasure. He was straight up with no feeble excuses. Even though the part is still on backorder - they were able to identify the cause of the issue and resolve the transmission problem. These guys saved me over $3400 - and my vehicle is running great.