The cashier was so nice getting my order but there was a longer wait because they prioritize the online orders instead of the customers standing in front of them. The inside had a nice dining area if you want to eat inside and outside also had a few dining tables. The food was good no complaints. read more

terrible. still 40 minutes before close and didn't have their most frequently ordered food, doesn't make any sense.

Always busy at this panda express. Have always had some good food come out of there. staff is always friendly! Definitely recommend this panda express! read more

Panda Express - Firecracker shrimp - Chinese Near Me - Effingham, Illinois

Panda please get it together, I understand is a fast food place but y'all quality start to be so lower than expected or what it used to be,, portion are smaller and not even condiments to spicy up y'all flavorless food, to dry and cold plus uncolored or flavorful,,, thank but y'all pretty often customer ain't coming back and good luck with y'all business,, got the to entry plate and side,, rice was cold and dry plus I look in the bag for some soy sauce to at least get it salty but y'all either forgot to put it in bag or don't put it anymore, orange chicken and shrimp same, not flavor and dry and cold,, no I don't have covid or never have covid before,, read more

Panda Express - Orange chicken and rice and shrimp - Chinese Near Me - Effingham, Illinois

Tired of being abuse i have been coming here for yrs im done 1 time something happened last yr it was closed at 12pm no reason and just now at 9pm the dining room is closed all the chairs are up but drive thru open till but not for 18wheeler plenty of restaurants around panda but they are to stupid to put a sign on door dining room closed at 8pm when the sign say 930pm and I'm there pull the door at 9pm ....i guess they hired illerate worker read more

Restaurant was very busy, server 'Stormy' was friendly, attentive and we'll trained. She deserves recognition!! She kept busy after serving, cleaning up the area. Very good job!! read more

Food wasn't bad but the staff needs to be better. Went there to use my free bday item and the girl used my panda points instead of the free item. So that costed me alot of points when it should've been free. read more

This is a run-of-the-mill Panda Express. As usual, I ordered Beijing beef, and it was good -- fresh off the wok! But my experience turned south in the men's bathroom. As you can see from my photo, the toilet paper dispenser had gone AWOL. There *was* a roll... but it was on the floor. And soggy. Suffice it to say, I didn't use it. Thank God my son is still in diapers. Baby wipes to the rescue! read more

Panda Express - Uh oh... - Chinese Near Me - Effingham, Illinois

We have always got great tasting food the Panda Express in Effingham. The restaurant is always clean and the food is always fresh. My only complaint is their parking situation. You often have to park a distance away and walk to it. I know their parking is limited but it would be so great if they had a better parking area. Their lo mein is the best. read more

I found this on my latest road trip and thought I'd drive-thru as it wasn't busy. The worker at the menu board was patient as I figured out what I wanted and the worker at the window was polite and efficient. My food was fresh and piping hot and the rice was abundant! Yum! read more

I personally like Chinese food. I know some people might think that Panda Express is American Chinese just like Taco Bell is American Mexican food. However, I like it and they do always serve fresh food like in any other panda location. This Panda Express is located near the truck stop TA RIGHT OFF the interstate. . They also have a donut shop and Taco Bell bear by. This Panda Express, inside is somehow different designed from different locations. It has more spots to sear, and their kitchen is bigger. There are about 50 spots to seat. Their parking lot is clean and very well maintained. Also their bathrooms clean there is no mess very clean. What i usually get here is : sweet and fire chicken, orange chicken, and my favorite is angus steak. I would highly suggest visiting this place and having your lunch here. read more

Adam is one of the best team members at this Panda Express location. Very polite and customer service oriented... keep doing that Adam!

My experience here was terrible, the only reason why I'm giving it a 2 stars is because the other cashier came and re did my order and was nice about it. But the cashier who refused to give me her name, was very rude, i told her i wanted two bigger plates for me and my best friend, and she said why? Lol why? What? Then i told her i wanted fresh rice and she said this rice is fresh and it was not it looked like it was dry as hell. Anyway she then took my orange chicken and threw it all over my plate and that's why i got mad and started yelling and she was like do you want it or not i was like look get me your manger and she told me he not here, luckily this nice lady came and told she would help me and asked the other girl to go to the back. I will never to to this place ever again. Terrible experience. read more

The food was good for fast food Chinese. The drive through was SLOW! Two of the cars behind me had people get out of their cars and walk to Taco Bell. They returned with food while we still sat in line. read more

If I could do no stars I would! First it's cold out, second, the lobby was closed due to "staffing issues"! Ok, so I asked how they were serving the drive thru, but couldn't allow folks to sit inside. Panda is a clean up after yourself place. They don't need waiters. Fine, I'm a truck driver so I'll walk like a damn idiot through the drive thru. I wait my turn walk up just to be told.... Get this, "you have to order online if you are not in a vehicle!" What!?! I as like, what does it matter if I'm in a car or not. I've had to do a walk through at McDonald's before, no issue. What does ordering online have to do with my vehicle status. This made absolutely no sense. The clerk said, "I'm just doing what I was told to do!" Well whoever told her to do that is for sure a flaming dipshit! Don't eat here! read more

Out of everything, the girl over the drive through had an extremely rude attitude and seemed like she was annoyed with me several times. Wouldn't go back. read more

This place is a joke! One of the worst run pandas I have ever visited. As a trucker I come thru Effingham on a regular basis. Some days they're open some days they aren't. Today their lobby isn't open till 4 pm. Well and good if you have a car. They never have egg rolls. How can you be an Asian anything and not have egg rolls?? I don't think I will be stopping here anymore. It's a shame as I love Asian food. Of all the places around it I only choose the panda and can't even get food. I guess the owner doesn't really care if there is business or not. When they are open they stay busy from what I've seen so it's not a lack of customers. Do yourself a favor and choose something different. This place is nothing but a disappointment. read more

constant flow of customers while we were there, for good reason,, its good It was our first time in Panda Express Effingham IL, very delicious meal.. was hoping you had Lumpia read more

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First of all I'd like to say as a former panda member, Y'ALL ARE DOING AMAZING!! THE BEST YOU CAN DO WITH SHORT STAFF AND ALL !! Also a note for the truck drivers: Ahem, first of all we get it you need to eat but you also need to understand that they're trying their best and that they're in fact short staffed. Also there are usually signs on the doors starting clear as day that its online orders only and they do not want you coming to the window for you to order there. There is a reason why they do that. Effingham is a busy place, they're super busy throughout the day. Give 'em some slack, they're people too. We appreciate that you come thru to grab a bite. Don't get offended by this, it's just facts. Yeehaw read more

Went in close to closing time due to our kid's basketball game ending late. Was told they were done making new food, but could order from what was left at that point. Pretty disappointed, as our favorites weren't available. We had some friends in there that were eating when we arrived so we stayed and visited with them while they ate. As we were leaving, one of the employees (possibly manager/supervisor) stopped me with large sack in hand. He handed me a bag full of food, free of charge. I really appreciated that, after what had started as a disappointing experience. Good job by the staff for making it as right as they could. Will definitely be back and would recommend to anyone looking for a good place to eat. read more

If you're looking for an attitude from the blonde teenaged girl at the drive-thru, dry chowmein, and dry orange chicken then you've come to the right place! Also, for an added bonus she will look at the trash outside that is overflowing and never takes it out. But wait! There's more! If you go there now you will see their entire deplorable staff. Make sure you order honey walnut shrimp. They love it when you do that and may even question if that's what you really want. read more

hi! this restaurant is excellent. it has perfect food, the food smelt good. wish i could try the orange chicken more tho. the best part is the noodles. great services, would rank this a five. hundred percent would recommend. -Luna. read more

Great food, but can sometimes be slow. Friendly staff. There may be a wait, but you will know your food is always fresh and hot. Super clean inside. read more

If you're into High School gossip and millennials talking about being "triggered," I highly recommend this place. The unfortunate side effect of listening to them talk about who the next QB of the Varsity team is, very little food will actually get made. During my 30 minutes in the building, I went from third in line, to first because the two people ahead of me couldn't get food due to it not being cooked. I then paid, while not being paid attention to, sat down and started eating my pepper with some chicken hiding in it. Once I started eating I began to eaves drop on some wonderful HS gossip and learned that people regularly complain about how slow this place is, and then they talk about you out loud. Shout out to the guys in the kitchen! The food isn't terrible, it's the same recipe Panda wide, so it's hard to screw it up. The tough thing would be to try and actually get the food you want, without having to wait 15 minutes for "your broccoli and beef that should be done in 4 minutes." Hats off to the Mama San that is running this crazy place. If I were you I'd be jumping through a plate glass window. read more

Wow, Panda Express, what can you say about Asian fast food that hasn't already been said? Average food with less than average taste, for more than average prices with less than average service. The atmosphere was noisy and crowded. The food served 1 basic function, it filled the hole All I can say is 2 out of 5 read more

Unreasonably long wait. The drive thru is not used efficiently. More than 25 minutes. Finally had to go in for food.

Good location by I-74; stopped there on the way to St. Louis. Nice interior; clean bathrooms and great customer service. However, it does not matter if the taste of food needs improvement. The food is fresh but the lack of seasoning makes the food boring. I am hoping that the owner sees this and advise to be generous with seasoning. We have been regular at this chain; so we know how good Panda Express can be and this place needs to make foods tastes way better to be on par with the chain. read more

Excellent food, and service. All the value of a buffet. Orange Chicken is great, Get the 3 entree plate and pick what you want. It will fill up you up. read more

Not the best Chinese food, but decent for fast food. I like the fried rice and orange chicken. **Attention Parents** I visited with my wife and 10 month old son. This restaurant is not young child friendly. They had no diaper changing stations and no high chairs or other child seats. read more

I never used to eat at Panda Express but I'm not sure why. The staff is always so pleasant and friendly! Sadly customer service in the world today is severely lacking, if you don't believe me try shopping at a K-mart. Every Panda Express I've ever been to has wonderful, friendly staff working, a clean environment & fresh food. My husband & I stopped at this location a bit on the late side so they made everything fresh for us. It was a great quick road trip meal. I recommend splitting the 3 course entree, it is a ton of food. The beef & broccoli is my fav. My husband prefers the orange chicken which is also good. Great place! read more

Panda Express - Beef & broccoli made fresh. Yum! - Chinese Near Me - Effingham, Illinois

Jumped off the highway to grab a quick bite and hit the washrooms and this location was so nasty. Dirty tables, all of them. Dirty floors. Overflowing garbage cans inside and outside. Heard serving utensils hit the floor in the cooking area. No idea if they picked them up and used them or not. The appearance of the place really worried me about the food. Rice was just put out and it was a bit undercooked and under seasoned. Didn't taste like anything. Noodles looked rubbery. We actually asked someone behind the counter to wipe down a table and besides seeming like she had no idea what she should do, she just wiped the table junk on the floor! So we sat in high tops over the mess on the floor. I am really surprised this place is in business! read more

Ordered honey sesame chicken with a side of honey walnut shrimp. Im so glad I had the shrimp on the side. My tonge still feels funny from the terrible shrimp. When I opened the box I smelled a foul fish smell. Upon biting into it I could immediately taste that the shrimp was really old. Possible set out over night and then fried. I asked for my money back though they tried to ask me if I wanted more. Really, absolutely not.. I do not want more food poisoning... Never will be back.. read more

I only give this 2 stars because of the friendly staff. We had to wait for fried rice but the staff worked quickly to get it out. However, the rest of the food was barely room temperature and not that tasty. I guess for fast food it is acceptable but I would have preferred better food for my money. read more

Web site, yelp, etc say this location is open till 10 pm well obviously the management of this location prefer to close at 09:30 since that's what is listed on the door. Sorry I will make sure to not give you my business in the future. Also the doors were locked at 9:20 pm. read more

Panda Express - Chinese Near Me - Effingham, Illinois

Went to the bathroom before ordering. Of course during a pandemic, they had no soap or hand sanitizer in the bathroom. But don't worry, there was a sign on the bathroom door that said it was "regularly sanitized and restocked"! The worker there served four people that were BEHIND me in the line and ignored my requests for assistance. Food was still served hot and fresh, but the chicken was very chewy. read more

Wow I really want expecting to get a reply. Means alot that you took the time out to reply...Staff was friendly just that one incident. The food was excellent. read more

I have been to panda express at different locations and I have to say this was the worst i have ever had I got the sweet and sour chicken bowl it was so dry I could hardly eat it. Girl at the window was very polite and I did get my food fast but I would have rather have waited a bit and got fresher food. read more

Food wasn't bad for fast food. Was my 1st time going here. But the service was bad. The girls working up front were more worried about getting their picture taken for local paper. But gentleman from back noticed and took my order. Maybe will be back, just hope service is better next time read more

The worst Panda I've been to. Food and service was low quality. No changing table in the bathroom. They forgot to give us teriyaki sauce, our water cups, fortune cookies and they forgot to make us pay, had I not went up there. We sometimes stop there while traveling, but we won't go back because of this experience. read more

The food is pretty good, however the drive up window??!! If you order anything from the drive up window, you better check your order before leaving. I haven't made it home with the correct order in the last 5 or 6'times. Things are always missing, and if you order the teriyaki chicken you will almost always not get the sauce... read more