Awful service. There were no customers in the drive through, and the person. taking my order still asked me to wait. After I ordered, I drove up and again waited. When I got home with my food they gave me the wrong order. So sad. If you like Asian food, do NOT go to this place. if you have to wait anyway for food, I recommend going instead to a local Chinese restaurant for take out- and there are PLENTY of good ones in Prince Frererick and the surrounding area. read more

They messed up my order when I went to pick it up the only gave one of my sides and or didn't tell me to wait since it wasn't ready

say they close at 9:30, but instead closed at 9:00 on the dot I stood outside waiting for a few minutes even going to the back window and got completed ignored, will not being receiving service from here again just lost a valuable costumer, and also disrespected my friend and her father a few weeks before this that should've been a warning sign. read more

This specific location is the worst i've ever encountered. Consistently undercooked or overcooked/ burned goons. Dry old rice. Chicken that's obviously been sitting for a long time. it's a bummer bc i normally love Panda. To make it worse still, they're sloowwwwww. Spare yourself. read more

got chowmein and they gave me 2 noodles with a a whole cabbage, very disappointed in the service too outrageously Slow and understaff food took forever to come out read more

Panda Express - Chinese Near Me - Prince Frederick, Maryland

I stood there when some young man at start of the line where the rice and noodle dishes are at the start of the line just wandered away to chat with someone at the drive-thru. I was not the only person in line as there was a guy behind me looking bewildered as well as this kid just left. The Asian lady employee -- not a teenager -- took over eventually as the dude just flaked and vanished after being at the window with some guy. The young woman at the register felt compelled to butt into the order the other lady was already making to tell me there were peanuts in the Kung Pao. Who doesn't know there are peanuts in Kung Pao? Not only that, but there are clearly peanuts visible. She is so eager to interrupt my order to state the obvious but not actually cook or take orders!? Where was her energy when there were two of us waiting for someone to actual acknowledge us at the start of the line?! Most of the entrees were old/out at 3:16 PM. The tables are never clean here, but I am used to that at this location. The young kids that work here seem to be all permanently out to lunch. The only time things run well are when the Asian ladies do it, which is to say if anyone under 25 is working, good luck! Also, the mushroom chicken tasted awful this visit. Inedible. Went right in the garbage. I ate old Beijing beef and the kung pao and the fried rice and neither was great -- the beef clearly old -- but there were so many entrees out that it was either wait or get something else. This location is really going downhill fast. I will not be back. read more

I come here for the brown rice. Often it's stale and left to dry out. Good shape today. Too many deep fried entrees! read more

New location. The drive through line moved fast. Kerbie was efficient, however she forgot to provide my receipt. 1st time trying the super greens. They are a mixture of cabbage, collard greens and broccoli sauteed in garlic. Delicious! read more

Panda Express - Honey Walnut Shrimp is always my go-to! - Chinese Near Me - Prince Frederick, Maryland

See all

No change in the service. The staff doesn't care and they show it. Its a shame the management is unaware of the dreadful service. I gave it another try and that didn't work. read more

DO NOT BUY THE ORANGE CHICKEN when i took a bite of the chicken i saw the inside was pink. i didn't realize until halfway through eating the chicken it was all pink. there was maybe two pieces that were cooked perfectly. terrible customer service. never order from here unless you want salmonella. normally i would never complain about a restaurant but this was my last straw with this place. i would give it zero stars if i could, but it was simply terrible. read more

We always have excellent service and the food is consistently perfect. It is best to place your order early in the evening.

Been a while since I've reviewed this location. I will say, as like the others have commented, they are constantly out of product to serve. Sometimes I'll wait for them to cook it but today , I walked in and half the serving bowls in the window were empty (or had a spoonful left). Every freaking time I come to the Prince Frederick location they are never stocked In product to serve. It's not because they are super busy either. Today , 2 cars in lot and 3 in drive through. Inside, 1 cook (nothing in progress), 1 working the drive through, 1 working the line and 1 manager looking clueless. When I saw nothing being cooked, that did it for me, I walked out and went elsewhere to spend my money and eat. Management get your act together! Hire people, learn to multitask etc. This is ridiculous after being open several years now. read more

Terrible, terrible, terrible. Always out of key items (tonight it was white rice) - and be sure to check to-go orders before you leave. They never get it right. read more

The staff are well trained and friendly, store is clean, food is hot and fresh..... the store is getting much better than before, you will love it! read more

Panda Express - the outside of a building with a sign for join our team - Chinese Near Me - Prince Frederick, Maryland

garage. under cooked food which is hard to do with precooked food. made us all sick. it's a shame cuz I think there's a want for a place like this but if it's not maintained, it won't survive. read more

I didn't order a chicken breast... it's supposed to be sweat fire chicken in little breaded pieces.. I swear PF can't have nothing nice, no quality control anywhere in the fast food segment. read more

Panda Express - Chinese Near Me - Prince Frederick, Maryland

Not exaggerating, as I am sitting here watching ( waiting on something once again they are out of ) one lady wipe off tables and another just talking to her..... But..... they are out of food ??? We have been here I would say 5 times since the opening and EVERY single time they have been out of a minimum of one thing we ordered! One time we drove through and they were out of two things ( white rice and orange chicken ) !!! They need completely new management!! To be fair I have given this 5-6 chances before writing this !!!!! read more

I have had a much better experience than when they first opened. The food was delicious and the staff was pleasant.

This was a disappointing visit for this to be a brand new restaurant. I used the drive thru & ordered a 2 plate entree of Kung Pao chicken & steak. When I pulled off & opened my container, it didn't look like they put enough food in there for 1 serving. There's an up charge for steak and they ripped me off! My fried rice was not cooked properly. It was undercooked and disgusting! The chicken $ steak tasted weird, so I was scared to eat it & threw the entire meal away. If I wasn't already late for a meeting, I would've turned around & went back for a refund. I drove to Jersey Mike's in Dunkirk for a sub. I will never eat at this Panda Express again or recommend it to others. Go up the road to PG County & hire better cooks!!! read more

Ordered from the window. Wok fired shrimp which is an upcharge was forgotten from my order. In addition I had to wait 20 minutes for a fresh batch. All that and no fucking shrimp. Called the manager, "so sorry, new staff". Yeah, no wonder you don't have customers. read more

Whatever system they have in place for running this location is not working. It takes forever and again, appears like there is no system for running smoothly. I pick up for my husband and son and they say the food is not great either. Hopefully they can get it together. Luckily the employees seem nice. read more

Walked in and stood there for almost 10 minutes with the workers ignoring me, then finally someone slowly walked over and said to go through a different door and the order I had placed online was forgotten about and they finally made it while I was standing there. read more

This place is so underrated , fucck that chick fil a next door the crew were awesome and the guy in the window at night seem like a pretty stand up guy . Will return for sure . read more

Very slow service. Been twice and second time was not any better than the first. Should not have opened if they did not have the staff to operate better. read more

I went into the Prince Frederick location, got my meal and looked for a table. All of the tables had blue tape on them. There was zero seating in the restaurant. Had I known that, I would not have gotten any food here. I do not like eating food in my car. There should've been a sign on the door saying takeout only. To add insult to injury, no trash cans in the parking lot at all. Now I have to drive around with this bag of trash in my car. I won't be back. read more

Only 3 cars in front of me and I've been sitting here for over 20 minutes. The customer service is terrible too. New management is needed ASAP! read more

Employee named Jordan didn't say anything but 15.59 was very impolite. Jordan didn't say hello or anything.

We don't do apps or drive thru. So we ordered at the door. Good came quickly. I had walnut shrimp which I paid extra for and got no walnuts. That's minor. I got sweet fire chicken. Well all I got was ten chunks of pineapple, peepers,onions and 4 tiny chunks of chicken. Looked like it was dropped as everything was on one side. I should have take. Pics before I separated the food. I did take pics of what I got. Thankfully hubby's food was ok. Disappointed. read more

My daughter loves Panda Express and had them prepare food for her wedding this weekend. The manager was so gracious and helpful and even when they experienced a nationwide shortage of an item my daughter has selected, the manager made it right by offering alternatives and extras. They definitely went the extra mile! Everything was delicious and hot! We loved the food! read more

I have been to this new location twice since the grand opening. The first time I went was ok. The second time was disappointing. I ordered the honey walnut shrimp, which is my go to and super greens. The shrimp was not crispy or fresh, it was very mushy and bland. The super greens had absolutely no taste whatsoever. I ordered the plate , which I normally don't do and ended up throwing half of it away. I usually go to the location in Ritchie Station in upper Marlboro, but when I heard they were coming to my neighborhood I was so excited. I won't be back for awhile, will give them a chance to get the recipes down or get better cooks. read more

Got a 2 entree dinner tonight. Lo mein with teriyaki chicken and green bean chicken. The looming was crunchy because it had been allowed to dry out so much and should not have been served. Teriyaki chicken was dry and should have been served with a sauce it was not. I was very hopeful for this new place opening in Calvert county , but I'm grossly disappointed. I think next time I will pass read more

Management is responsive in getting online orders that we're messed up fixed. The food is okay not the greatest but good. But the customer service here is absolutely amazing!! Every time I come in I'm greeted with a welcome panda and what I imagine are happy faces below the masks!! Everyone here has a great personality and they all seem like good workers! Amber, Jordan, Michael, and dinara are all what I assume top tier panda experts and can always answer any of my questions with delight. Keep the crew you got it's working!!!! read more

Having had hundreds of meals from Panda Express of really good food, I was amazed at the low quaility and minuscule portions of a two combo platter. Ordered a side of fried rice, got a 3/4 full pint and several rice balls in the bottom. Not a great start for a new restaurant. If I could give zero stars I would. read more

Food simply doesn't taste as good at this location in comparison to the same entrees at other Panda Express locations, such as the one in Waldorf. read more