I came here for the first time (and the last one) so who seams to be the manager her name Mellissa she was wearing all black and giving instructions to a cook she was more into the conversation with a cashier his name is Jordan about his personal live she didn't even say hi or welcome or can I take your order something you know she obviously saw me and let me stand there for a cool minute while she was asking this cashier all kinds of questions about his personal live and honestly I had to stay there and listen the conversation and of curse I'm sorry but I don't care about knowing all the hat is not my business I just came to buy food and leave spend my hard earned money on you guys but I'm surprised that the manager is acting like that so I wonder how the rest of the personal will be? she Gad bad attitude and I'm honest when I said I didn't give her no bad treatment or mad faces or anything but she was rude to me and make me feel very uncomfortable and unwelcome to this location that I won't be back here for sure!! read more

wow I can't believe I ordered a beef and broccoli they only give me 3 tinny pieces of meat this is a rip off

Got bad attitude and bad dumplings. That's how you do me now Panda Express?! There was no cheese on my dumplings. And my order took over 20 minutes, at-least get it rite. read more

Panda Express - No cheese wtf . - Chinese Near Me - Rialto, California

I came to you find out what a 2.5 star Panda Express restaurant with like. My bad. It wasn't even a dare, just plain stupidity. I was suspicious of the ratings so I ordered something very simple. 1 item bowl: Green bean chicken with chow mein. [Have you been to a mom and pop Chinese take out? They give you a mountain of food for about 5 or 6 bucks] What I got was a $7, kid size bowl that was barely 3/4 filled and I didn't order a twig in my food. Do they wash their ingredients? Does the prep cook even care? I take food service very seriously. It's a huge responsibility to feed people. If you get them sick, it can cost people a work day or two. Did they charge me extra for the twig? How is this tiny bowl of barely 3/4 filled bowl of Chinese food $7? It doesn't cost much to make Chinese food. Panda is gauging. Imagine what you're eating every time you come to this restaurant, how much attention they are paying to the food entering your body. I told the crew leader, the lady in all black offered me a side of the same dish. I didn't pay $7 for a tiny bowl of barely 3/4 filled bowl of Chinese food with a twig in it. If they had done everything normal they can start with a 2.5 - 3 starts. For the value and quantity, minus 1 star. For the twig and lack of attention, minus 1 star. At this point, if they started with 2.5 stars, that would leave them with half a star. Yelp won't let me give out half a star so I'll give this place 1 star and call it generous. read more

Panda Express - Twig in my food - Chinese Near Me - Rialto, California

Giving this a five star review for the Asian lady who worked the closing shift on 11-19-2018. She was very hospitable even to these rude people that came in at 10:24 pm (they close at 10:30pm) asking for food to be freshly cooked. Upon letting these patrons know that they'd already cleaned the grill, their response was a smug "it's ok we can wait.." multiple times. Please do not be like these people that come in right at closing time and expect the entire world to stop and cater for you. You're not royalty. Panda Express worker, feel free to tell them you're closed and to have a nice day! read more

They served my food on this dirty ass tray. I didn't even enjoy my food anymore cause I got grossed out. Also, I got a panda bowl with fried rice and the Sichuan chicken. The bowl was half full (not that big of deal) of course they are stingy. Until I saw another person get a panda bowl where they could barely close the lid on that thing. Be consistent with the servings. read more

Came here with the purpose of getting an Oolong milk tea but was disappointed when I found out it wasn't a panda bar location and didn't serve specialty drinks. Other than that the food was pretty good this location seems to stay busy. read more

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Worst Place Ever. Rude employees, bad service, crappy food. All the employees had an attitude. The worker at the register walked away to check her phone several times. No Ice. No Straws. No Teriyaki Sauce for the chicken. It's sad, many places have gone downhill and the workers still get their $15 an hour no matter how many orders they screw up. If you don't want to work than quit. It sucks that so many places have terrible service and the employees could care less because they get their paycheck either way. read more

Customer service is here is trash, specifically from a worker by the name of Frankie. He made a point to be rude and condescending when we arrived a few minutes early to pick up our food. You think in times like these people would wanna have good customer service to keep their business going and maintain a job. But obviosuly not. Will not return to this panda as long as Frankie is working here. read more

Never had a problem at this panda however one of the employees has such an attitude I believe it's the manajer her name is Remely she rolled her eyes at us when I asked if one of the plates could have only chow mein instead of a mix of both rice and chow mein. read more

Food is good and fresh here, being that they make everything in small potion, to prevent wasted food. They get a lot of business, so be prepared to wait. Maybe not a too long of a wait, but there will be a wait. I had some new chicken that was advertised. It tasted like any other chicken that have had. Cut up chicken pieces with bell peppers and seasoning. It wasn't bad, but it wasn't anything special or different that they've had before. read more

This was the freshest and tastiest Panda Express I've ever encountered. The staff was friendly. The cashier was very pleasant and made sure I had everything I needed while checking out. Visit was June 25th 2021 approximately 1:00 pm. Great job!!! read more

I will be calling your corporate office and filing a complaint. I went and placed an order and because they didn't have a couple of sand change she told me I needed to pay with a card or donate my change. What the neck is that? You lost my business read more

I went to grab some food from work a week ago and the one of the workers was horrifically rude to me. I asked if they could leave soy out of my noodles and they told me "soy tu puta madre" and then began to beat me up and curb stomp me on the ground. They also called me a beaner and told me if I wanted beans I should go to a taco place. Never ever returning here!!!! read more

It is very disappointing when the standard drops. I have been coming to this spot for years for consistent good food, but today's visit a total disaster with stale guee fried rice ,chow mein tasteless, and wrest of the plate with angus beef with beans and broccoli with beef had the same taste. You guys seriously need to give attention to the chef a little bit of guide/training. read more

Good customer service and friendly staff. The place is always clean and food is consistently fresh and is a consistent stop for me when I am in the area. Beijing beef or orange chicken are favorites and I like that you can vegetables instead of noodles or rice. Place gets packed with local business employees and hospital staff--so avoid main lunch hour if you can. Located near county hospital, shopping center and other food and coffee franchises it is also convenient to Omnitrans 22...and Metrolink is just up Riverside Ave. read more

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Love coming here as I enjoy the food. I have noticed one employee is extremely stingy with the servings and I try to avoid her. I don't expect it to be overflowing, but when My bowl is about 1/2 full with both the side and main dish- for the price, it's not worth it. Also, when I pay- don't ask me if I want to donate- it's annoying. There is a little box right by the cash register- I will donate my change if I want to. read more

Vero disappointed with the portions of the food. You get a tiny bit of food in comparison to other Panda Express'. For some reason, this particular location is always packed but it's not worth the wait. Won't be coming back read more

Panda Express - Okay I guess .... - Chinese Near Me - Rialto, California

I like how there was no line but once it was my turned i felt rushed by an asian lady she was trying to serve my sons kids meal when my son was still undecided what he wanted and to top it off we got teriyaki chicken and they didnt bother asking me about the sauce because she was to busy trying to ring me up and she also forgot to offer us some fortune cookies! Very unhappy customer! read more

The employees are a little rude and serving portion is not what you'd expect at times.When ask if I could have a little more they swear like it's going to come out of their paycheck. read more

Joselyne was rude. They try to get you out of there ASAP I don't really have anything else to say but Yelp requieres me to fill in certain amount of characters so this can be considered a full review read more

Came here on a busy Wednesday night. The manager Cassie and her team did such a great job at keeping the line in control. There were some customers who were rude or non polite but she and the rest of the crew kept their cool and were great every step of the way. We did not have to wait too long to get our food either. Will definitely return! read more

I love Panda Express, and I've never had a bad experience until I went to this place. The two girls who were in the closing shift on March 11, were horrible at customer service, Sarah was okay. Had a horrible attitude for no reason, asked a basic question and they were so rude about it treating me as if I'm stupid for asking normal questions. Also the portion sizes they served were the smallest I've ever gotten at a Panda Express, didn't get my money's worth at all. read more

Been going here since we moved to Colton. Never no problems. No with this Covid19. This restaurant seems to be taking advantage. When we got home with our food. My daughters order was very skimpy. We thought that the rice was just covering her entrees. But once she pulled it off, there was just a 2 pueces of angus steak. All mushroom. This is,the 2nd time they took advantage of the situation. Shame on you Panda Express. read more

Me and my husband came here today . The service was great and didn't take long . I ordered king pao chicken and the squash tasted sour and not good at all . I spoke to Dayson which is the manager and he was so nice to replace my Kung Pao chicken and rice and chow mein and also my honey walnut shrimp. Great customer service thank you very much Dayson and staff . read more

This place is a damn joke. Dinner time and all of the trays are empty. I place my order and they tell me I have to wait 5 minutes. 20 minutes later and I have to ask again what the hold up is when I notice they are just starting to make my food. I ask for my refund and i still have to wait 15 minutes. FUCK YOU read more

Honestly this place has the WORST service. I came in to pick up a doordash order and went to the shelves for online pick ups and it was empty. Stood there for about 10 minutes waiting to get help while the cashier Lucio charged everyone in line(about 7 people). Then i moved to where the line was to try to get the girl's attention who was serving the food and was ignored and not even looked at. Place is absolute GARBAGE. read more

Ordered to go for lunch around 12pm food was full stocked, fresh and hot . services by Veronica / and the lady that took my order was excellent and friendly. The lobby area was crowded but still well kept and clean. read more

Worker had an attitude and rushing us and on top of that was very stingy with the portions I understand that theres a specific amount they give but the girl who served me even scooped twice for the rice and barely covered the spoon, I've been to many other locations and they give bigger portions than that in one whole scoop. Everyone had a great attitude with the other workers but not with the customers which was very obvious and disappointing. read more

Food iz really good! I like a lot except chow mein it's dry sometims I add teryacky sauce on top to make better everything else is good

This place is great. The food is delicious and fresh. The employees are friendly I have never had a bad experience so far.

This will be the last time I come here! Asian lady has major attitude!!! I asked for the fresh veggies as an entree and they served it to me but then a minute later dumped the whole rest of the batch in the trash in front of me!!! When I asked why they said, ok ok will give u a fresh side!! Really!!! read more

Panda Express - Old brown veggies, Thanks Panda! - Chinese Near Me - Rialto, California

I have had way better experiences with panda Express in my life but never felt so rushed to get food in my life it felt like I was being shoved aside for no reason and nagged into my order fix your service or stat at 2 1/2 stars forever read more

Same service same great food and all the panda express is I'm really liking the food there tell me too much of it though some of the items are very greasy read more

I know the food here isn't fresh but Christ almighty! Hard as a rock orange chicken, rubbery fried rice, semi frozen teriyaki chicken and too make it worse...Chow Mein with barely any noodles. Like almost non-existent noodle to veggie ratio. Not going back. And they just opened? read more

As soon as I walk through the door I am greeted by at least two employees. The service is speedy and accurate. The inside always seems to be clean and the bathrooms are nicely kept and stocked. There are a lot of reviews that I read where people say they received bad customer service, but every time that I order, i receive exceptional service with a smile so I'm sure the people that are giving negative reviews also have a negative attitude and are impatient. Anyways I enjoy coming to this location and I plan on returning for as long as my love for Chinese food lasts. read more

The best! Have a line but they are quick. Nice customer service which makes me go back another time.

Placed an online order at 11:30am to pick up at 11:50am. At 11:53am I walk up to them and ask them for my order the girl told me right away without her looking at orders that she didnt have my order. There was a big line because 3 people taking orders could not get organized, I saw a customer get their plate served and still wait bout 5 mins to pay for his food cause 3 people were acting like chicken with no heads, how hard is it serve a plate of food and charge them? I went in for a bowl of rice with teriyaki and ended up just spending gas and about 30 mins of my time. I will never be coming back this was my first and last time here. Avoid this place if possible read more

This place is a rip off with that bs portion that they're serving you. Seems like they go out of their way to give you as little as possible for the price you pay. Not to mentioned their price isn't cheap compared to other similar restaurants. That's the last time I'll spend my money there. Please stop supporting this establishment until they get their act together. read more

Ordered a LARGE honey walnut shrimp for 17$ ... Homestly seemed to me like the MEDIUM box.... requested as they asked us the amount of chili packets and sauce on side gave me a couple of what I asked!... out of a 17$ worth shrimp seriously? Are the sauces going home with you?... dissapointed... love panda but, just like majority restaurants.... didn't have all the rignt things in the bag even THOUGH it had in the receipt they seen and printed that we requested.... also was portion shorted on shrimps that charge extra!... called and the guy that picked up on riverside ave I'm Rialto acted like he didn't care like OKAY?.... bad review...... read more