Reading past reviews to see what the issues are and at 430 pm they should be all up and running for dinner. Yet three selections were empty. That has been a past issue here so they need to improve on that. 3 people seated in dining area - yet tables in need of wipe downs and general cleaning. Service was great for me and got right through. Easily be a 5* except for the cleaning and stock issues. read more

Panda Express - My choice - Chinese Near Me - Selma, Texas

This has easily been the best Panda express I have had in a long time. The lobby was clean and the food was delicious. The service was on it too! It was refreshing to too "fast food" Chinese do it's job. read more

Panda Express - Chinese Near Me - Selma, Texas

Very good stuff! This panda was clean, very nice on the inside, has very nice decor. They had lots of food ready to go and quick staff to hand it out and keep it coming during the busy lunch hour. Very outstanding service you could tell the employees were working hard to keep the ship running smoothly. Overall everything tasted great and I was glad we stopped by today. read more

Panda Express - Chinese Near Me - Selma, Texas

PSA: If you get served by Rebeca (blonde, glasses, tattoo sleeve), take a second look at your plate. I was given noticeably small portions across the board, even after switching entrees. When I asked about it, I was told this is the 'standard serving size.' If that's the case, standards might need a review. Posting a photo so others can decide for themselves read more

Panda Express - Chinese Near Me - Selma, Texas

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Grab some dinner on the grill yesterday and I have to save the kids working. There were great! They really had to be patient with me because I don't go there very often and it took me a while to order. However they were really friendly. Patient and customer service oriented. read more

Food is usually good but service sucks. If you are the type that hates human interaction, this is the place for you. Two workers working on a big To-Go order not even acknowledging the eat in customers in line. A simple acknowledgment that we were there and they would be with us soon is all they need to do. I even said that there were no trays, and didn't even get a look from either of them. read more

I must have come at a great time! I got the plate 1/2 super greens 1/2 chow main. I wasn't sure they would do that but they did not mind at all. I had to Waite for super greens which I didn't not mind. She wrote down my order and called me up to the counter when she was able to plate my order. By far some of the freshest panda I have had. Could see the teriyaki and super greens being a low carb option. read more

Panda Express - Freshhh plate 1/2 super greens 1/2 chow main Teriyaki and orange - Chinese Near Me - Selma, Texas

The chow mein was dry but the location was nice and quiet. The people were nice very helpful. Been to this location many times must of had a bad batch of chow mein. read more

Panda Express - Chow mein and teriyaki chicken and orange chicken. - Chinese Near Me - Selma, Texas

I have not been here in years and decided to have a go at it again. The noodles were good, shrimp was good, Rangoons were yummy. The chicken breasts were very dry. I will say that service was 50-50. It was not busy at all at the time we arrived. Servers were not as attentive to order placing details. But check out was quick and efficient. Sweet young lady held a conversation with us and made it very personable. Which is nice even in the fast food sector. Not a bad place. It was clean. Will possible give it a try at a later date again. read more

Panda Express - Chinese Near Me - Selma, Texas

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Showed up a little too early, but we worked overnight and my mom was craving some kung pao chicken. The food wasn't ready yet, but we weren't in a rush. The manager/cook came up to us and prioritized the food we wanted, waited about 15 minutes but they made sure we were taken care of. It was nice and calm in the restaurant. The service was amazing, they were kind and patient with us. Honestly so good to be taken care of after an entire night of taking care of other. 10/10 would come again and again. This location in particular has always been good to us. They have really great 100% staff that knows customer service. Also the food was amazing. read more

I usually stop at this Panda Express when I'm shopping in the Forum. Trust me, this location would not be an option because it is always out of stock. The food tastes the same as other Panda Express. The customer service is great! It's just this place cannot keep up. read more

8250 Agora Parkway Panda Express Went around 2:30 pm at the forum. They didn't have no orange chicken made. Not only did they not have it made they didn't even know they were out. Ten min wait. I waited. The chicken came out hard. Couldn't even bite it. I had complained to manager about having no orange chicken so I didn't complain again. I should of cause I just threw it away after I waited for it. It was just too hard to eat. I feel the Manager didn't care when I spoke to him. Very disappointed. I hadn't been here for a long time now I know why. read more

Love panda this location never disappoints always amazing fresh chicken and beef. Love the spicy orange chicken and the sesame beef.

christina is the best. amazing portions. a Panda Express i will never forget for the rest of my days on Gods beautiful green earth. thank you christina you complete me read more

The food is amazing. I like the chicken, broccoli, rice, eggrolls, and the noodles. I forgot what they called service. It's kind of good but I like it if none of you like it you're weird read more

Horrible customer service. I placed an order for pickup and not only did they get my order wrong, there was a long black hair in white rice. The manager Tina asked me to return it to correct my order, so I drove the 20min. Back to this location, once I got there. The cashier gave me attitude, and acted like I did something wrong, when I gave them my order back, he tripped out. I told him your manager asked me to return it. I didn't want anything for free, just a correct order. Panda Express needs to educate their staff on customer service! How rude, never in my life have a had an experience where they made me feel as if I did something wrong read more

I came into this location today and I waited in line around 10 or so minutes before I was able to order and once I ordered and got to the register the cashier and manager (Tina) told me they could not take my cash for the order because the associate who takes the cash was on lunch. Keep in mind I had exact cash. There should have been a sign on the door warning customers during busy lunch time that they are not taking cash or at least a warning before ordering. It was truly a waste of my lunch time when I had exact cash for my order. This is truly unacceptable service. Tina truly needs customer service training! read more

I feel like management for Panda Express in general across the SA area is subpar, and I am not sure how it works (if each location is individually owned or if one person owns all within the region), but something needs to change. For this particular visit (02/18/22), the main issue I had was that the entire fountain drink machine was broken. I initially gave a benefit of the doubt because it was 7pm and I thought maybe it just occurred and it was too late for any maintenance team to come. However, my gf pointed out that all the bottled drinks were almost sold out entirely, so obviously this issue had been present throughout the day. Therefore, no initiative taken by any team members or management to try and fix the issue during the day. A minor issue was also that I ordered a 3-entree plate and they initially left out my 3rd entree, but obviously that was an fix. Still a bit of a nuisance in having to go back to interrupt the flow of other customers just to get my order corrected. Lastly, and I assume this is me just being out of the loop since COVID, but no chopsticks offered? Really? Let's just rename it "Gentrified Express" and call it a day. The retained 2nd star is solely due to how addictive the orange chicken and honey walnut shrimp are. You could slap me in the face while eating there and I'd still return for them. read more

It appears this restaurant did their best during the pandemic. It's understandable. However, since reopening, it seems that they are focused on On-line Orders. You know, from those people who walk in wearing their little mask and afraid to walk in and wait in line. They didn't take phone orders in the past and it's causing 10-15 wait just to order. After getting my chance to order, they were out of most everything and I'm told there would be a 12 minute wait for most items. I had no choice but to leave. As did a man a few minutes prior. It's not that difficult. Cook food, place on plate, charge customer, replenish, repeat! And focus on walk-in customers if you care. read more

Often, after a well thought out review has been placed online, good leaders will either review the comments, decide if actions are needed to correct any deficiencies or continue business practices as usual. A few months back, I posted a rather quick, but complete accounting of my trip to Panda Express and was elated to receive a response from management about the lack of customer recognition upon entering the establishment and other items noted. A few weeks ago, I decided to give Panda another try and went in the day after San Antonio received a bit of icy/rainy weather. I should have turned around immediately when I saw the overflowing trashcan, but needed to use the restroom.... As I entered the restroom, I noticed the floors were nasty and wet, but could understand the conditions as it was raining a bit outside. What I won't accept is a bathroom with no toilet paper or anything resembling a piece of tissue to aid you in handling your business after you've completed it. I hastily made my way to the counter to inform the staff that the bathroom was missing toilet paper, to which I heard someone yell "Oh yeah... the Men's bathroom needs some as well"... Come again.... so you knew that the bathrooms needed TP but were too lazy to replace the empty rolls. Sucks for the person that doesn't have the time to wait for a roll to be brought.... As I slowly made my way back to the bathroom due to the slippery conditions, I patiently waited for someone to bring the TP. After a few minutes, my kidneys started having fun with me and I sensed an embarrassing scene ahead. I poked my head around the corner and gave a "Where the Hell is the TP look" and saw a man drop his utensils and take off running. He must have said something to someone because within seconds a young man came running with rolls of TP... I completed my business and was Too hungry to argue as I'd already wasted 10 minutes of my 30 minute lunch. I grabbed a Panda bowl and noticed the establishment was not clean and as empty as the place was, someone needed a stern talking to about cleanliness, dumping the trash and bathroom checks... Sad to say, I won't even let this experience reach the 1 Star rating as I'll never return. P.S. The only reason this is not a 1 Star rating is that I was able to make it successfully to the restroom without an embarrassing incident. ~ Management please review the picture posted. Ms. Foodie read more

Sunday 7:45 pm. They barely had any food in trays, no napkins and servings were very small.

If you want angus steak DONT come here... they never have it. For whatever reason they're also slow at getting to you!

On December 29th, we walked in to order food around 8:50. The closing time posted is 9:30. We had 5 people in our party and 5 others in line. When we tried to order, only one menu entree item and chow mein noodles were available. The feedback we all received as we attempted to order, was that no additional food would be cooked. The hours should be adjusted to keep customers less frustrated and not place employees in this situation. It's not fair to both sides. read more

They always forget things from my order. Like my extra entree's AND the sauces I clearly ask for multiple times. They're sloppy at this one. read more

Panda Express - Bigger plate. - Chinese Near Me - Selma, Texas

Food was insanely bland, my fortune cookie tasted better than my entire meal. Service was good and fast though

I will give them a break because this location is busy. However, when customers have to wait for food, why do you go ahead and box up all your other food. The food you box up gets cold while the other food is cooking. Here is a suggestion, box up everything once everything is ready. Just a thought. read more

The Panda Express in the Forum is the best one in the whole San Antonio area!! The food is excellent, the customer service is exceedingly great, and the managers, Mr. Rod and Ms. Antonieta, make the place all the better! Really recommend it! read more

Food was good, but very small portions . Do not recommended this location. Don't waste your money.

This business will refuse to take orders over the phone, and instead send you to their website. I was told that it was "per management request". I understand that I am merely one customer buying for three in the midst of thousands, however I will seek food elsewhere. I understand COVID might be making things more difficult, but other businesses are amping up their efforts in order to better serve their customers. Instead, Panda Express requires customers to adapt to their standards, for the business's convenience. read more

This place is disgusting!! Everytime i come here the Orange chicken is DRY and HARD and not worth it. I try to give it the benefit of a doubt becuase it is 10 minutes from my house but i always seem disappointed. THe food is never fresh. Compared to the other pandas i have been to this is THE WORST ONE EVER!! Totally disgusting, i went to washington this past week and the panda there was soooo amazing and this place will never compare. Someone needs to give this food and its place a face lift... Why is this place soo blah when the panda in Stone oak is Fabulous? Is the managment that terrible that they want to keep this place a mess, this one will never get my buisness again.\ Pissed off and disguested enough to write a damn review.......................... read more

I had to return to The Forum after having had already been there earlier today. Not a happy camper, let me tell you! I stopped at this location because it was convenient and was greeted by a long line. There were just two employees working the line, but they seemed to be efficient. The first gentleman (whose name I can't remember) told me the chow mein would take two minutes to be ready. He asked if that was okay, and if he could serve the customer behind me while the side order was being made. I thought that was very nice of him, and I said yes to both. My frustration level dropped a little. The second employee, Van, rang up orders then helped his coworker. Even though it was busy, they kept smiling and maintained a positive attitude. Van rang up my order, and even took the time to ask about my day, despite the growing line behind me. I was very pleased by the service--get a third employee for evenings please--and will visit that location again when I am at The Forum. read more

Normally a consistently good place to eat-in or take out. Tonight it sucked! The teriyaki chicken was good, the kung-pao chicken was way way to hot to eat even put in my chili loving mouth. The chop suey noodles were only half cooked. Y'all need to get your act together. Maybe hire some adult leadership that knows how to cook . Sorry for my critical critique but I work hard to be able to buy our dinner from time to time. read more

Recently ate here twice in the last two months. The food is ok but really, the portion sizes are super small compared to other Panda Express restaurants. They barely fill each little section of the styrofoam box. I ordered chicken and mushrooms and there was maybe two mini pieces of chicken. Fried rice was cold and hard. Never again. read more

Embarrassingly bad! Arrived around 11am on 11/12 and ordered a 2 entree plate for dine in - one entree was not even lukewarm, while the other was soggy. Old tasting hard rice, out of cheese rangoons "For the day" and the sweet tea had NO sugar. Lastly, some of chairs had not even been taken down from the tables yet, 1/2 hour after opening. Ridiculous. read more

This is the closet Panda Express to me only reason why I went. NEVER AGAIN ! So ridiculously stingy with their food I got 3 pieces of beef in my Broccoli and beef side!! I can't make this up. read more

Food is great but no point ordering on line a head of time you will still have to 15 mins at the restaurant also the day before my food got stolen and cooks acted like it was no big deal... it's ridiculous read more

This is the worst location ever. The food is terrible. The food sits there and sits there. Everything is always soggy and terrible. You write Panda and they do nothing. Shirley the manager does not care. The idiot who answered the phone says in the background it's another complainer for you. My gf brings me lunch and I open it up to terrible! You've got to be kidding me. All broccoli and literally 2 pieces of beef. read more

Panda Express - Terrible! Literally 2 pieces of beef. The Beijing beef is soggy and not crispy at all. - Chinese Near Me - Selma, Texas

Only Panda Express I've been to where staff communication is not there. The reason I say communication isn't there is because there wasn't any chow mein or fried rice when I first walked in. I'm assuming the chefs weren't notified in a timely manner. The staff was still friendly despite how stressed they seemed. read more

I went in today 12.02.2021. Walked out happier than I walked in. The customer service was spectacular! Not just from Baldwin the guy who helped us but also the manager on duty! The food was fresh, and the place was clean! Will gladly return. read more

I really wish this weren't the closest one to me. I'll not be going back. I have other options close. The steamed rice was not well cooked, the guy that helped me was not listening and not pleasant. He wasn't unpleasant, just detached. The orange chicken wasn't terribly fresh, and Mr. Detached didn't give me my sauce for the Mandarin chicken, meaning I just got... chicken. It wasn't so Mandarinish. Big fat "meh". read more