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    Chick-fil-A

    3.1 (14 reviews)
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    Updated 1 week ago

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    Christina B.

    I went to Dine In with my group and I love how I'm the only one who did not get a tray. Everyone else received their food for here, I got a bag and the feeling of get out. I will not be back!

    Why am I paying extra for a large and getting the same portion as a med or small
    Zara L.

    I order delivery through the Chick-fil-A app way more than I'd like to admit. Chick-fil-A has always had excellent service no matter what side of town I've lived on, but this location irks me to the core. I don't even like ordering from the Cibolo location but ever since it opened, the app won't let me choose the Schertz location. Every single time I get food from here the large fry container looks like they didn't even try to fill it up, or they did it with their eyes closed. I'm paying extra for a large and getting the same amount of fries as a small or med. I've called and complained twice but like I said this is the issue EVERY SINGLE TIME, and I hate complaining when it comes to food and dining, but in this economy I would like to at least get what I paid for... The customer service is still great but decent quality has definitely left the building. I mean c'mon, if you're filling the fries, what makes you see it filled halfway and say to yourself "yup, that'll do"?? I'd honestly give ZERO stars if I could cause if you can't properly fill basic fry orders as fast food restaurants then what in the world are you even doing open? Also who ever the manager is in staff should be going through and making sure the orders are up to quality expectations before they leave the building considering this is a new location. Disappointed at the laziness.

    Hockey puck aka  CFA cookie.

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    11 months ago

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    2 months ago

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    10 months ago

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    1 year ago

    The staff and manager were outstanding and very helpful. One of the best locations I've been to in a while!

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    2 years ago

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    Slim Chickens

    Slim Chickens

    3.8
    (76 reviews)
    1.2 mi

    Solid 4. 430 pm visit. Dine in. Two meals and vanilla dessert. Inside very clean. Where it…read moregoes astray - cashier could have been more friendly and louder. Hard to hear and she seemed to be bothered taking orders. Inside radio too loud. Fries were not as hot as corporate expects. So a solid 4. Will be back.

    The girl that took the order (I think her name is Julia or Jillian) she's pictured was so sweet and…read morepatient with taking our order we had two separate orders. When I find something I like. I tend to frequent the establishment because it's something I enjoy. However on this particular evening it didn't go well. Sienna is at the window to take the cash and hand over the orders. I had two separate orders and paid cash for both. I paid for the first received my change, paid for the second I get the sodas (which always taste weird but by the looks of the machine I see why) I asked Sienna where's my change she says you paid $12.41 which was the total I said No. I gave you $20.50 so I knew I was supposed to get $8.09 back she calls over a manager our food is ready so I guess sienna explains to her that I want my change. The manager is at the window her name is Sophia she ask for my receipt I give it to her she counts the drawer down. I get it but she could've asked them to make our food fresh since it sat there while she counted the drawer so it's getting cold due to an error. So she finished counting the drawer apologized, gave us the food and a complimentary cheesecake jar for the troubles.

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    Chick-fil-A - hotdogs - Updated July 2026

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