These guys are great! Fair, friendly, they have quite unique pieces, and a good selection despite…read morethe small shop. Definitely recommend getting your name done in hieroglyphics, it's awesome!

In 2012 I bought an engagement ring from Ben Moss in Regina, Saskatchewan for $4500.00 and the…read morerelationship ended before I proposed. So the ring has been sitting in a safe until a month ago. I was told that Ben Moss would take a previous ring in on a trade. So I brought the ring in a month ago for them to send the ring to their office in Toronto and was told that it would be two weeks. I just got off the phone with the manager of the store and he told me that I wouldn't receive any valve for the ring to trade. The reason is that there was a bad diamond in the ring and I could pay extra to replace the bad diamond and then pay another $90 to send it back to the main office in Toronto to get the ring appraised. So basically, Ben Moss is telling me that they sold me a $4500.00 ring that had a lifetime guarantee that had a bad diamond in the ring. When the manager told me that it wasn't his staff that sold me the ring and he would like to help me pick out the perfect engagement ring, I told him I would be taking my business elsewhere. I would strongly suggest that if you are looking to make a substantial investment in purchasing jewelry look at a different company.

Bought a 10 k gold bracelet on line at first I was impressed it came early. I put it on and the…read morebracelet fit ok even a little loose. while sitting outside with family I felt a slight tickle on my wrist it was the bracelet it broke. I read the papers that came with the bracelet, to save time I decided to take it to the jewelry store at south center mall. First they tried to tell me I had to send it back by email I pointed out where it stated you could bring it to the store. Then I was made to feel that it was my fault for it breaking it by now I was getting annoyed I stated what is the problem either send it to be fixed and or replace it after all I had only had it on for an hour or so. Finally they prepared forms to send it for repaired at my expense ! and tried to sell me a plan that covers any damage for life. So after receiving the bracelet and wearing it for an hour or less I had to pay to get it fixed. So not impressed with this store it's staff and the whole Ben Moss experience I doubt I shall ever buy anything from Ben Moss again. It says a lot when the jewelry store doesn't even back its product , have sent a email to Ben Moss with these concerns we shall see what kind of customer service I get at this point my hopes are not very high.

Came to the mall to walk and window shop. Was looking for a…read moregood watch for hubby, yes we found a watch!! Was on what the call a flash sale. Which is basically 50% off the price and final sale. Have been looking at Concord watches for some time now. There was two watches he couldn't quite make his mind up on. One was sleek and very dressy, the one he chose you could wear everyday, and that's what he wanted. Must say I liked it the everyday watch called his name. The mistake I made, yup you called it, I started looking at the cases of beautiful watches. Some looked good in the case just not on me. Then this watch said to me pick me pick me!!! In my head this voice was saying you gotta try it to buy it!!! I tried it and I bought it!!! Must say this is the most beautifully priced watch I have ever owned. Great warranty, comes with a beautiful case to store the watch when not wearing. If you're looking for a well made brand of watch this is the place to go. They have high end good quality watches to lower less expensive watches. They have sales all the time just need to ask about them and they will show you the sales. Must say this location has a good selection of watches for every style and fashion. The gentleman that helped us was wonderful and well knowledgeable of all the watches in the store. Great location in the middle of the mall on the opposite corner of Peoples Jewelry's near Telus, Samsonite luggage stores just to name a few of close proximity. Over all very pleased with our watches and in store experience. Again do recommend checking this place out for a good quality watch!!

Sean's professional and personable approach to service, advice, craftsmanship and quality makes him…read morea Master of his craft. I absolutely recommend him hands-down if you're looking to acquire customized, beautiful, one-of-kind jewellery, especially rings. Your expectations will be exceeded!

When it comes to jewellery I am rather particular and not like most other women. I just couldn't…read morefind anything at the regular jewellery stores that really got me excited. So we tried Ferguson Jewellery and I am so happy we did! He just nailed it! He did exactly what I asked him to do and even better! This is how it works: The owner, Sean, is only available by appointment. After your first meeting he creates a sketch of what the ring looks like and discusses it with you. Then he creates a plastic model of the ring and again, discusses it with you. And if you are really happy with it, he actually creates the ring. He has many years of experience and knows what works and goes well together. He is just really good at what he is doing and he is a really nice guy as well! He cares a lot about making his customers happy. If you are looking for some custom made jewellery I totally recommend this place! You won't be disappointed.

My husband bought my wedding ring from Marlow design and together, they customized something from a…read moredescription of what I wanted. The ring that I ended up getting was unique but incredible and perfect for me. It has a rectangular Emerald in the middle, and two small opals on either side of it, on a rose gold band. This ring is perfect for me and suits me perfectly. Because of the cost of a wedding, after the wedding was when it was my turn to find a ring for my husband. I found the perfect ring for him which is also rose gold, and simple, but unique. His has a tree bark- like design on it and he loves it. We love that our rings represent both of us so well, and compliment each other in similarity and differences. When I was consulting with Marlow, he helped me with all of my questions and concerns and helped me fine tune my decisions. One of my concerns was the the width of the band was not what I was hoping but the size I wanted was not available online, and Marlow told me that it would be available to customize in that way, or any way I was wanting. Our rings have held up well, and are so ideal for us both. The customer service and process was made easy and uncomplicated. I even had a bit of a time crunch for my ring that I bought, but I was assured that it would be in on time, and the ring was even delivered to my house so that I would not have to worry about trying to find the time to pick it up. I really have enjoyed the rings that we have gotten from Marlow design, and the process of buying them. I really recommend Marlow Design for their care, help, professionalism, and their flexibility. Amazing buisness!

Met with Mr. Marshall in June for an initial consultation. After some discussion he agreed to…read morecreate a custom lapel pin. He accepted the deposit and informed me work would be delayed until the end of July as he was on vacation. 5 months later, no product and no refund on the deposit. Buyer beware.

Update - Went back this date as I had one bag for a week or so and in one area, it started to fall…read moreapart - no worries, manufacture defect. Brought the bag in to Cross Iron Coach where I bought it - the sales associate was very nice but she had to go and get a manager to approve the return. Fine. I got nothing but attitude from the female manager although I have 100 of their bags and never had to make 1 return, ever. She kept wanting to have it send out for repair, wanted to make me home office's issue for a greater profit return on my benefit, blah blah and soured me on getting a credit towards a new bag. I get it, you do not want to lose the sales number but life is life. I finally got my refund back onto my Visa and left. Not a good day Coach, but I still love you, minus that 1 manager.

Yup, I'm a fan!…read more I've loved Coach for over 20 years. And no, it's not for the cheaply made canvas factory bags that take up most of the real-estate in this, and other, outlet stores. It's for the vintage, and heritage line leather bags that made Coach so famous 40+ years ago. As well as for the silk scarves, colourful umbrellas, fabulous shoes and boots and chic costume jewelry. And when the real items, from the full priced stores hit an outlet at 60%... well now, I love it!! Oh - and I am also addicted to the adorable key chains! I probably have 20!

I bought a family ring for my wife after a year the pearl fell off and we took it to people's for a…read morerepair. we were told they wouldn't put another pearl in as it would just keep falling out. Then they quoted me 3 times the original price of the ring to put a june gem stone in its place. first if you knew the pearl would just keep falling out why did you make it in the first place? second how can a repair by the same place I bought the ring quote me 3 times the price???

The staff at this location are incredibly unprofessional. I brought my diamond earrings in for…read morerepairs, which should've been covered under warranty but they tried telling me it wasn't. Long story short, after much back and forth they conceded and agreed to cover the repairs. I surrendered the earrings to them in January/February and stopped by the store in March for an update. I was told that they have no record of me ever dropping anything off and I may have brought it to another store. Thankfully I had a copy of an email that they sent me with the picture of the damaged earring as proof. After they located the records I was told that they haven't heard back from the place they sent it to get repaired but I should check back at a later date. I called the store in early April for another update and was told that they were in Ohio and could possibly be back in a week or two but that they'd contact me once it's ready for pickup. I called the store again in mid May when I didn't hear back from them only to be told that the earrings have been there for quite some time waiting to be picked up and when was I planning on doing so? I asked why I wasn't informed of this and was told that an email was sent. It wasn't. When I got to the store and pressed the issue they admitted that "there must've been an error" because usually they'd call and email people when their items are ready for pick up but for some reason I was the exception as I received neither of those. They had my email address and TWO phone numbers on file yet no attempt was made to contact me. The impression I got from the person I dealt with was that the earrings have been there since April. It's mind boggling to me that for close to 1 month no one had the presence of mind to contact a customer to let them know their product was ready for pick up. The attitude of the rep was so relaxed in all of this. I was given the impression that Peoples couldn't care less about "my problem" or about retaining me as a customer. A sincere apology would've been nice but I suppose that's asking too much. Lesson learned, I will no longer patronize that establishment.