Who eats a cold cinnamon roll? I'll wait......no one! Common sense tells you to heat it up, think....how would you like it!? No care taken at this job; it's just a check to a low level worker who needs to pay bills, that's it. read more

Trapped between the cement curbside in a long line of Panera drive thru traffic. Despite my impatience I commit to what I came here for...broccoli cheddar soup. What I discover once I arrive home is nothing but my side salad I ordered alongside the soup - really a pity salad because I came for the soup. I'm devastated read more

Does anyone know why the wait times have become so crazy? The new norm for this location is to sit in line for 30+ minutes

Reminds me of McCalister's deli. But this place is hyped up too much. There was nothing spectacular here so I really don't now what the excitement about this place opening was all about. I had a 1/2 sandwich and soup meal. I had the ham & Swiss along with the broccoli cheddar soup. Both were good but nothing that would necessarily make me go out of my way to go back for. Service was prompt and polite. I would probably stop in again if I were in the area and not in the mood for Five Guys down the street. read more

Inconsistent, just like the Metairie location. Tonight my friend had a half Thai chicken salad and I had the full chicken Caesar. Neither were tossed, barely any chicken on the full salad. Definitely not worth the money. Fortunately, I've also been here when they've done a great job - guess it all depends on who's working in the kitchen. If it were like this all the time I'd never return. read more

Overpriced and overrated. Typical Panera establishment. High priced foods that underwhelm. Perhaps a better option is the Winn Dixie in the parking lot nearby. But, if you must, stop here for a quick bite and lots of disappointment. A toasted bagel, cream cheese, coffee and $5 later... Now that's a steal. read more

My first time coming to this place. I immediately impressed. They make everything fresh to order, and it is incredible. Love the colors on the walls and everyone that works here is super friendly. I will be back. read more

Slow slow slow service and it's 3pm and the place is empty. Saw my hot food sit out for quite a while before they ever bothered to package it up. Very disappointed. read more

I went to get a breakfast sandwich at 10:15 a.m. The person behind the counter was friendly. I ordered my food and went to sit down. All the tables had food on them/not clean. Every single one. Sat at the cleanest table I could find. Went to the ladies bathroom. Dirty and trash was full. Noticed trash full by the drink dispenser. Got my food and the egg was cold in the center and only luke warm in the edges. Wound up going to get a box to take home to warm up. A manager was walking and didn't acknowledge me or offer to help. Someone in the back happened to walk by so I was able to get a box. The food bar was a mess and everything in the back was also dirty. I will not be back. read more

When I walk in was greeted with a welcome. I had the quinoa salad with chicken . I really enjoyed it. Was fresh and crisp. Great service didnt have to wait long. The staff was very. Friendly read more

Panera Bread - Sandwiches Near Me - Covington, Louisiana

I see mixed reviews so I felt compelled to write my review. I have been there multiple times dine in and rapid pick up and knock on wood....never had a problem and I have never gotten anything that wasn't good. The turkey chili is amazing and I love the flat breads and sandwiches. We also use for patient orders and the manager Olivia has always been so helpful and responsive. Yes the prices are a bit higher than most quick food places however I feel the quality is much better than a typical fast food. read more

The food is good and I enjoy their coffee, but the service is awful. Even prior to COVID becoming a factor they were painfully slow, now it's even worse. Once you get stuck in their drive-thru there's no way to get out of the line, either, so unless you've got a full 20 minutes to devote to sitting there I don't recommend it. read more

I ordered the BBQ Chicken Flatbread, which came with very little chicken. When I brought it back to complain, the employee said flatbread sandwiches come with ONE ounce of protein, but added that regular sandwiches come with more...a whopping 1.75 ounces! He did not offer to take it back or try to address the fact that I was dissatisfied with the product. Needless to say, I felt ripped off after paying $28.64 for lunch for two with drinks and a cookie. Very poor value. read more

Food is pretty good. The place was pretty crowded. Tables were not being cleaned off. Prices are ok for the food. My daughter loves the place. read more

Manager hung up when I called to let her know my order was wrong again after waiting in the drive thru. Said I was rude and hung up on me! Now I understand why this location has issues. read more

I really wanted to love this place and have tried it numerous times in hopes that I would grow to like it.... first of all, the customer service is absolutely horrible. Most of the employees that I have encountered are either downright rude or indifferent. The food takes very prepackaged and like it was just heated up enough to be edible. It always takes forever to have your order ready. Would definitely not recommend. read more

I have never had a bad experience in this place. There is only one problem, how freaking expensive it is. Almost $16 for a Half sandwich with soup and a drink. read more

The food is good, but overpriced for what you get. My biggest complaint with this location is the rudeness of the staff. I have gone to the drive thru several times in the morning to buy bagels for my office. The staff is never what I would call friendly, but this last time ( and it will be my LAST time) after no greeting, waiting at the window for five minutes without being acknowledged and then after paying having the bags of bagels practically thrown at me, I had enough. There are too many other places that want your business to put up with this lack of common courtesy. read more

It is better to go inside because you get to see the pastries and determine which one you'd like best. They also may have some items on sale like a loaf of Cinnamon and raisin bread. I enjoy getting my own loaf of bread and they will slice it for you. I will also recommend that you don't get rushed and step back to look at the menu because they have a lot of selection. The price of a loaf of bread is under $4 and than I can make my own perfect sandwich. I got a tuna sandwich but I really liked the bread best. I also liked a pecan braid pastry it was really good. They also had fruit filled pastry and bear claws that looked good. read more

Ordered Saseme chicken salad today. Big mistake the worst salad ever. Tasteless and not appealing at all. Pretty much thumbs DOWN

Got a half sandwich half salad. The salad came with one slice of avocado, cubed. One tiny sliver! Very disappointed in how little they are filling these meals. Watched every sandwich that was made before mine and none of those seemed to be oozing with toppings or greens. Sandwich Ratio: Bread-95%, meat, lettuce, tomato, condiments- 5%. Is this a cost savings strategy? read more

A few months ago, I went to a Panera located at 70411 HWY-21 in Covington, LA. I moved to the area about a year ago from out of state and was happy to see a location with a drive through just down the road from my new home. I have frequented Panera in every state I have lived in; it has always been one of my favorite and quick go to options that is not terrible for you like other fast food. I was very disappointed that three times at that location I had a bad experience. The third time was the deal breaker and I will never go back even after being a customer for 15 years. Incident number 1, there was a man in the ladies restroom, not working there, the other restroom was not broken, and it wasn't a one stall bathroom. I told the manager and they seemed nonchalant about it as if my raising a question about it was the odd thing. What if this was some pervert? There are children and elderly frequently at Panera and I think it should have at least raised an eyebrow. Incident number 2, I went through the drive through and ordered a salad, got home started to eat it and noticed it had gorgonzola cheese on it which is not supposed to be on that salad and I happen to be allergic to it. I also noticed the chicken tasted off. I threw away my food, called the restaurant and spent my Friday night in the bathroom sick as heck with either an allergic reaction or food poisoning. The next day I went in and spoke with the manager she refunded my meal, apologized and advised the lady who took my order had been out on maternity leave and just returned to work so she must have gotten confused. I didn't return for months. Incident number 3, the final incident. On or around September of 2017, I went through the drive through and ordered a flatbread and soup combo. After waiting 20 minutes in line I get to the window and encounter a young lady whose name was Bailey (B.D) she looked at me prior to paying and stated they were out of flatbread and they hadn't made the sandwich yet so they would put it on ciabatta, I stated no if they were out I would just order a different sandwich. At this point Bailey does a head snap hair flick , lets out a big groan , rolls her eyes, and says "uh eh I guess" and gives me the "B" face. I don't think it's appropriate that after a customer waits in line for 20 minutes and they are out of something, which isn't the customer's fault that the customer gets nothing but trouble from the lazy millennial employee. The customer should be able to select something else of equal value without the bad attitude. I was rather shocked at the behavior to say the least. I told Bailey to just skip it I was good if she was going to behave like that at which point she yelled "fine whatever" and threw her hand up. I then go park my car and go inside to speak with the manager whose name is Jessica (J.W) and she offered to make me something free of charge but seemed very nonchalant about her employee's behavior. She then laughed and looked at me and stated "what can I say she is from the west bank you know how they are". I am not from the area and I do not know what that means but I have a feeling it wasn't appropriate and it's no excuse. When I mentioned that her employee gave me the "B" face, Jessica seemed to stop listening and started almost defending Bailey which was the final straw for me and I told her that I would just deal with the corporate office. I called the cooperate office who advised it is an individually owned franchise location but they would advise of the issue. I provided my contact information and two months later I have heard nothing. Point to the story: if you want to get the wrong food, food poisoning, or deal with creepy perverts in the restroom and whiny little girls with horrible attitude then this is the spot for you. If not, then thank goodness they opened a Starbucks next door now someone please open a Corner Bakery nearby! read more

I normally love eating at Panera bread, but this one lacked in customer service at the cash register and their chicken tortilla soup wasn't that great. The location is a little difficult to get into from the opposite side of the road. read more

I used to really enjoy taking a short drive over to Panera and ordering a grilled cheese. The grilled cheese used to be amazing and many other people agreed. Just recently I ordered my grilled cheese and to my surprise, it tasted completely different. Sure I like other things at Panera, but nothing quite as much as I loved that grilled cheese. I'm writing this review in the hopes that Panera will see it and go back to their old, delicious recipe. read more

This was my fourth visit to this Panera location and unfortunately they are consistently poorly run. Once again, no clean tables, trash on the floor, sloppy looking food. For the $40 it cost 3 people to have soup, salad, and sandwich, I'm disappointed. The cashier told me he can't afford to eat there even with an employee discount. Can't say I blame him. Will not return to this location. read more

Love the spinach feta sandwich coffee great Pennine good to friendly calm atmosphere there bread bowls you can buy goes great with family dinner filled with chili love it read more

Food is good but customer service is lacking. No greeting, no smiles, when I wished the cashier and the food person a Happy Holidays, didn't even get a reply. No thank you. Really need to work on making a customer feel like they'd want to come again. I smiled, I said hello and I said thank you. Its rude to not at least pretend to be happy to see a customer or acknowledge a greeting especially when the customers are pleasant. read more

Amazing breakfast bagel and iced green tea. I love to start my day with Panera Bread. Service is amazing

F*cking disgusting. Food all over the floors and every single table. Eat outside because it's clean since literally no one sits outside. But the most sanitary just not eating here. Just wow. read more

If you feel like healthy comfort food then this is the place for you! Their Greek Salad is amazing and their Autumn Squash Soup is superb.... Stop in soon for something special. read more

it is beyond my comprehension why someone would choose this place for a meal when there are so many better choices nearby. i was only roped into a visit by my daughter - and after watching them squeeze people's meals out of plastic bags onto plates, i don't think i'll be making a return visit. read more

Lots of salads, sandwiches and soups. I like the cobb salad. It is very large and you can order a half if you are not that hungry. You can also get a pick 2. That is a small soup and half salad or salad and half sandwich of your choice. If you are in the mood for a healthy meal this is your place. read more

I've never had anything here except the bagels and maybe a coffee and pastry once or twice. So why am I giving it such a good review? Because it is the only place within about 40 miles where you can get a real bagel. Seriously. I know it's Louisiana, but this is a suburb of New Orleans--supposedly one of the great food cities. And they are good bagels. Not New York/New Jersey good, but better than most chains (I won't even include Dunkin Donuts, their bagels are like cardboard). So PLEASE, keep this place in business, or I will starve. read more

I thought when this place opened, it would be a great addition. But I've been disappointed too many times. I thought the first time my order was incorrect, no problem, they were busy and I understood. But by the fourth , I'm done. One example. The supposed online quick order, is not useful. Of the two orders I placed there,one wasn't done until I finally asked about it. Online it stated ready in 15 minutes, I waited 20 before I went , again, I understand places are busy, but I didn't actually get my order until 40 minutes after I placed it. This is just one example of many. I could list them all but there's no point. There appears to be a ton of staff always there, but only one or two actually helping the customers. Very chaotic. I wanted to like this place, but the only reason I go now is because my children want one of the pastries. read more

I love their food, but the service sucks! I know lunch time is busy, all the more reason to move faster. I waited in DT for 27 minutes. Why didn't I leave? Because once you're in DT, you're stuck. Inexcusable. read more

I ordered Chinese chicken cashew salad. It was horrible. The salad came with no dressing and the cashews were missing. There were exactly three pieces of chicken and that was considered a chicken salad. Will not visit this location again. Wasted 26 dollars. read more

The register employees really make an effort to get people helped but the food service sucks. The food takes forever, they forgot my drink and the person I was with got her food like 20 minutes later. Ordered the Thai soup, got a large bowl, but only halfway filled. Rip off!! Also I thought they toasted the bread but obviously they don't and the bread gets soggy. read more

Much healthier option that traditional fast food. Everything is fresh. Customer service is pretty good, not the best, but it's still a little new to the area, so hopefully those issues will iron out. read more

They refuse to take an order over the phone and make you order online charging your credit card. So if you're driving you have to pull over and use your cell phone to order. When I picked up my order they said oh we were out of this item. I questioned did they refund my card they said no and acted surprised that I didn't want to pay them for the shorted item anyway. I spoke with the manger, Brandon Lear, and he said the no phone orders were just for that store. When I questioned being charged for an item I didn't receive he said oh I'll refund you. I didn't look at the refund and when I got home noticed he had refunded me less than half of what I had been charged. The operation is a total rip off. I'll never spend another penny there. read more