This place is one of the best. Try to stop here going to Texas and heading back home to Florida. Consistently one of the best Panera Breads. 5/5. Should be 10/10. This place rocks. read more

I ordered a French dip sandwich. It was not good. It was just a little bit of meat, and I have no clue what kind. The bread did not taste fresh. Just meat and bread. The gravy dip was awful. It tasted totally manufactured and not like real brown gravy / sauce. Stay away from this. It should be a crime to sell this and overcharge for it. I will never go back. read more

Dirty and lukewarm water rather than hot in the carafe for tea. Nice and friendly staff made my visit bearable.

It's 4pm on a Monday so they are not busy but they are too busy to clean ANYTHING in the dining room. The floors are filthy, the seating is filthy and the tables are sticky. The bathroom is a mess as well as the overflowing trash cans. The food portions are small and pricey. This place needs to management to fix this location. read more

Panera Bread - filthy, unappetizing floors etc. 10/2024 - Sandwiches Near Me - Covington, Louisiana

This has to be one of the dirtiest Paneras I have ever visited in my entire life. The floors are disgusting and haven't been cleaned it looks like in a month? We literally had to bus and clean a table to eat, and get a wet towel from the counter to wipe down the table. They need to have a deep cleaning and new carpet put in! Just terrible, I doubt Panera corporate would be happy to see this?! Disgusting.. people are nice though! Service was good, just dirty read more

Seriously disappointing. Just close this restaurant down. It's not worth saving. I placed an online order for pickup which was easy and the app is great. I ordered a chicken Cobb salad and a tea. Upon entering to pick up my order I was told where my food was to take it myself which was fine. I had to ask for the drink cup and make it myself. Still fine. Then I get home and open the most pitifully depressing Cobb salad ever. The greens barely covered the bottom of the bowl. The eggs were just cut in half and cherry tomatoes that looked mangled. I paid extra for extra avocado. I wouldn't have done that had I known they would get 4 or 5 large of avocado. Some chicken thrown in. The chicken was juicy (unnaturally so) and flavorless. Little to no effort put into the salad. Didn't even bother to chop up the ingredients properly. It's a salad! It doesn't require that much skill. I can't believe I paid money for a salad that is worse than a salad kit at a grocery store. Never again. read more

Panera Bread - Sad chicken Cobb salad. - Sandwiches Near Me - Covington, Louisiana

please someone train these girls and for God sake teach them to make a dang latte! it's ok to admit you accidentally made it with the wrong milk and do it again. it's disrespectful to lie and pass it off anyway! this is why tips should only be given after you've received what you paid for! read more

The food is fine, the bagels are fine, but this place has the worst service. Who puts different kinds of bagels all in the same bag? I don't want my cinnamon crunch tasting like an everything bagel! I've stopped asking them to cut the bagels, because I can get a better split using a pocket knife. The straw that broke the camels back and caused me to finally leave a review was today when I mobile ordered bagels. I get to the store ten minutes later, the bagels aren't ready, remember I don't order them cut. So in 10 minutes time, any one of the six people standing doing absolutely nothing around could have put 6 bagels in a bag. It took me showing up and asking for my order for them to finally do it. The restaurant was almost deserted mind you. I have no idea how this location stays in business or why I still sometimes go there... read more

Can't comment on food because I did not stay. It was not very clean, so I walked out

I ordered the beautiful orange scone in the bakery display. It is the best I ever tasted. Fresh, candied orange icing and throughout the scone itself. Wow! Texture perfect for a scone. read more

Tried the new Asiago Bagel Chicken Stack. Sounded good but Except for the bit of dressing, there was NO TASTE!! And what little chicken it had on it was tasteless!!! Don't waste your money!!! read more

First time at this location the Caucasian lady that ordered before me her experience was so bubbly once i approached the counter it was frown faces ugly looks as if i was a issue and a problem to be inside the building service was horrible the additude was the worst I felt like it was because I was black read more

The food tasted good overall. The don't see how this restaurant is still open. The restaurant is dirty as can be dust hanging from the ceiling. The floor is not being cleaned. Cushions are not being repaired. Walls and tables are not being wiped down on regular basis. Disgusting. read more

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The food was always wonderful. Many selections of iced tea. Really good service. They take good care of my mom there. read more

Panera Bread - Me and mom - Sandwiches Near Me - Covington, Louisiana

Food is ok but pricey! I like eating healthy and the salad and other lower carb options here are great but unfortunately they do lack consistency at times. Also if you trying to get in and out quickly don't plan on it. I've waited in the drive-through an average of 15 to 20 minutes nearly every visit. read more

Panera Bread - Drive through - Sandwiches Near Me - Covington, Louisiana

The staff is extremely humble and own their mistakes. They forgot to add chips in my To-Go order, and as soon as I informed them that it is missing from my bag. They extended and apology and asked me if I can accept an extra chips for the mistake they did the 1st time. I mean this is what level of customer service anyone would expect. Loved the unlimited coffee options, being the plus member. read more

No condiments. The cashier asked for a tip, so I gave her 20%, then she made me fetch the cold meal. Unpleasant experience.

Went today for lunch. Ordered whole sandwich and a cup of soup. It was $20.38! So I then told the cashier to just make it a half sandwich. Geez, sorry to bother you lady! So rude and unpleasant. read more

The onion soup was just warm and the taste was off. I also had a small coffee and it tasted burnt. I've never been here this time of day. 2:30pm. read more

I ordered the chicken salad sandwich, it was delicious! And, filling size as well. I ordered the whole, you can order half. I will definitely have it again! read more

The first time we came food was great. They are literally out of almost everything. They don't even have ice tea or cheese.,unfortunately they made us check out to find out that even drinks are missing. Let's Go Brandon! read more

You need to upgrade your wifi game panera. You are advertising your unlimited coffee, which attracts road warriors like myself, but your wifi is terrible. Food is a little on the pricey side for the portion size. Foe the price of a tiny sandwich and salad, I can get a full meal at a great local non-fast food restaurant. This is a great, quite place to do business but you need to up your game. Better wifi speed would go a long way. read more

Went there for breakfast and got 3 sandwiches. Love there breakfast sandwich and also love there salads at lunch. Always hot and ready in time. We always do a pick up and is always ready. The tea is also delicious. If you get a chance stop in you want be disappointed. Also the desserts must try them as well read more

Waited in the drive-through line for 30 minutes. When we arrived at the window, she said that breakfast was over at 10:30 (it was literally 10:31) and that we had to order lunch. No apology or reasoning. Absolutely awful customer service, especially given the length of the line of cars. We should've just walked in and ordered. They're so inefficient and quite rude. read more

This is the worst Panera I have ever had the misfortune of visiting. I have given it several chances but it keeps getting worse. It looks like no one ever cleans inside. They expect you to microwave your own pastires once you buy them which is unhygienic. Most of the time they don't bake souffles or they are out. I order a Vanilla Almond cold brew that was watery and unmixed so that I got a huge mouthful of syrup when I took a sip. Not sure what is going on in this location, but they need intervention. read more

The food is delicious. Very good customer service from all of the employees. The regulars are there constantly which says something to the quality of the service here. A very chill atmosphere inside as-well leads to a nice and warm lunch. This is one of few "fast food" restaurants I don't feel awful about eating. The food is well crafted and fresh. Very good, would recommend to anyone. read more

Service sucked absolute horses ass. Took forever to get our food and then when we did it tasted like someone rubbed their nutsack on the bread and let their cat shit in my soup bowl. Don't go here unless you enjoy cat shit and worse service. read more

I am sad to say that I just left Panera bread drive-through and noticed that the dining room was closed and it's due to lack of employees.

Panera bread has a great selection of pastries, soups, salads & sandwiches. They have a variety of beverages as well as smoothies. I usually get my usual unsweetened black tea and the kiddos love the refreshing lemonade. Broccoli & cheddar soup is always a favorite! Staff is friendly. read more

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I've been trying to order soup and a sandwich from the Covington location for the last entire YEAR and they have not had soup once. Tonight was my 8th attempt lol. Just take it off the menu already! That was absolutely my last attempt at trying to be a Panera customer. Employees are consistently slow and rude. I've tried my best to have a positive experience here, but the whole situation is just bad. Good products, oh well! read more

This location is really going down hill. The dining area is always dirty. The tables aren't wiped down and the floor has food and garbage all over it. The food has been subpar lately too. The turnkey was so dark, I removed it from my sandwich in fear it was bad. The chicken noodle soup hardly had any substance. Mostly broth. read more

I've been sitting in the drive thru line for 45 minutes. I haven't even gotten to the point I can order food! There are cement curbs locking you into this terrible choice...so make sure you're not on a timeline! read more

A superior of some sort, not sure if it was the manager or not, was treating the employees horribly. It was sad to watch and hear. The entire place could hear her yelling at them. She was older, had grey hair in a bun. I am sorry to the employees that have to deal with that. read more

I used to enjoy this place. The other day I decided I wanted a snack so I went through the drive-through. An employee named Robbie took my order. I ordered a frozen lemonade and asked for a gluten free cookie. He then proceeded to yell across the speaker that they never served gluten free or gluten friendly cookies. I responded back that they definitely had them a few weeks prior because I'd ordered a few. He then changed his story and said they used to have them but no longer carry the cookies in store. It was no problem that they no longer served the cookies but the fact that he was so extremely rude and confrontational with a customer helped me decide that I will not be returning to this establishment. read more

Downside: my wife's broccoli and cheddar soup was served lumpy and lukewarm. Upside: they apologized and immediately replaced it with a fresh soup of her choice. read more

Inconsistent is a good description of the location. I am a regular customer and 75% of the time everything is great. The rest of the time the problems range is lukewarm soup and cold spots in the oatmeal to just sloppy effort from the kitchen. I've had excellent service from some of the staff yet some seem to be unhappy to even be there. I'll continue as a customer but would love to see the consistency improve. read more

As many may know, Panera is a chain restaurant. But, this has no exception. I ordered a steak and provolone from the drive through. There were two cars in front of me and it took 20 minutes! It didn't help either because I was late for school. When I got my sandwich, it was hot, greasy, and watered down. You could clearly tell that it was frozen and had been microwaved. The sandwich tasted bland, and the steak was flavorless! I wasn't too surprised, but for what they advertise, disappointing. read more

This is the worst Panera Bread. Food portions are inconsistent and your order will probably be wrong. It's so disappointing. Would expect more from this company. read more

Dirty Floor, Dirty, soiled & torn upholstery in booths. This use to be a nice place.

Who eats a cold cinnamon roll? I'll wait......no one! Common sense tells you to heat it up, think....how would you like it!? No care taken at this job; it's just a check to a low level worker who needs to pay bills, that's it. read more