Amazing experience. fantastic staff members. I assume the owners treat their employees like family…read moretherefore it's always great atmosphere there. Madalina, Lorena and Ivana are always extremely helpful. It's not about how much you spend there, those ladies want you to leave happy and want the best for you. Thank you Kenny and Robin. I will be back!

I live in town. One of my watches had a battery die. Looked around talked to a couple places. And…read morethese guys were recommended. So I stopped in and dropped off my watch. They'd let me know. It would be a couple of days. Took my information. And I left my watch there. Two days later I get a phone call. Watch was back when I went in to pick it up. It was set current date current time. 20 bucks is a smoking deal for that.

Amazing experience!! Beau was so wonderful. Extremely kind and patient. Not only did we walk away…read morewith gorgeous pieces... it was such good vibes. Thank you Beau!!

I'd had seen many of their Reels and Instagram postings from Oliver Smith by George the goatee guy…read morein Scottsdale location. I was visiting Aspen and when I was waiting in baggage claim I noticed the signage that there was a Oliver Smith Jeweler location above the Panerai shop on the Mall in Aspen! My wife and I went in and met with Emre, who was very knowledgable, low pressure and patient. This was my first substantial watch purchase and he was a great advisor. They had a nice pre-owned selection and I found 2023 watch I was looking for at a great price. He had the box and papers shipped next day air. Very, very happy with Oliver Smith Jewelers and I will be back!

Engaging staff who really understand their products as well as their clientele. Ashton, Leslie, and…read moreStephanie made me feel right at home. I did not make a purchase and that made no difference to them which of course, makes me want to purchase from them specifically when I'm ready. Thank you!

My shopping experience at Betteridge aspen was terrible. It's funny because I've shopped at the…read moreBetteridge location in Vail which was lovely. This location was the exact opposite experience of my experience in Vail. The older gentleman salesperson spent the entire time name dropping, up selling and essentially trying to guess our worth rather than listen to what we wanted him to show us. We listened painstakingly to him talk about 8 carat earrings (no I wasn't shopping for 8 carat earrings unfortunately)... and his relationship with Tom Brady. Seriously!?! What do my husband or I have anything to do with Tom Brady? We eventually walked out when we could. Luckily we had a fabulous experience at Lugano diamonds nearby - where the sales staff seem like they truly care and more importantly listened to what I was asking to try on. Their store and selections were far more inviting and impressive.

Katherine designed a new setting for my grandmother's prized diamond. I showed her another ring I…read moreliked and talked a bit about what I was looking for. I had no specific image in mind. Katherine immediately sketched out one idea on a little post-it, thought another minute or so, then drew a second idea. We went with her first inspiration, and it is just a stunning ring that delights me every day. Katherine also remade one of my late mother's rings for my daughter; she kept the overall style but made subtle modifications that transformed it. No question about it: Katherine is brilliant.

I brought my watch in for a minor repair and the owner fixed the band in about 15 minutes, charging…read moreme $10 which seemed very reasonable for Aspen. She also had some cool vintage estate jewelry for sale that I might come back to look at if in need of a gift. Recommend!

I'm an avid five star giver, and while I do appreciate Ute, I had a balance of positive and…read morenegative experience. I found myself in a situation where I rented one of their bear cans and finished Four Pass Loop after hours. Theres no after-hours drop off or contact information. Not cool when you're renting gear and unknown things are bound to happen. Luckily, the bartender in the bar underneath the store was cool enough to return for me the next day, with a $30 dollar tip. What really takes off the star though is the pretentious and "too cool" vibe from the employees. Ain't nobody got time for that. Being kind and understanding is free.

I came into Ute today looking for a pair of shos. I was helped by a young red headed man named Sam…read morethat was extreamly friendly and helpful. He knew a lot about the store and how to find the right pair of shoes for me. Sam rocks!! thank y'all

This store has stylish, high-end and designer items at reasonable prices. Plus, there's a nice…read moreassortment of sizes. I saw clothes up to a size 14 and shoes up to a size 10. There's also some jewelry. I went in the fall, and there were items for all seasons but especially a lot of warm sweaters. Plan to spend some time in here because the clothes aren't sorted by size, just by type and color, so it takes a while to sort through everything. Also the checkout process is long. (Everything is written down by hand and then rung up.) But I found a couple of gems. I'd definitely go back.

We stay in Aspen 8 weeks a year and stop at Susie's every year. Resale shopping is supposed to be…read morefun. It's a treasure hunt, right? Susie's has been decent for a few luxury finds. I've bought ski jackets, clothes, and shoes at Susie's. Well this past week we stopped in and had the worst resale shopping experience ever. My hubs found 6 items to try on and bought 2. There's a no return policy at the store (understandably) so I try on a lot because I intend to buy a lot. I found 15 items to try on. As I was walked through, the woman behind the register looked up and became VISIBLY irritated and asked me to try on my items so that I didn't hold up their dressing rooms. I'm accommodating so no problem. After walking in she started talking about me out loud to the customer at the desk buying 2 items, saying "I'm sorry, it's just that people come in and want to try on the whole store..." There are 2 dressing "rooms" at the store (curtained off areas). I tried my items on quickly. My husband stood outside the curtain. Several clerks asked if he needed a room and he said no. At no point did anyone have to wait for a room while I tried on items; I listened closely for that. Then the woman behind the counter saw my husband and started loudly taking with the clerks in the "back office" about how she was going to have to ask me to swap out and allow other guests to try on clothes right before loudly asking my husband "Sir, do you need to get into a fitting room just to try on 2 things?!" To which he replied "no." I was finished so I left the room and walked straight to the desk. I spent almost $400. I planned to keep shopping to find more stuff to buy, but decided to cut my visit short. I heard the check-out clerk ask every other guest if they'd been in before, but didn't ask me. She offered every other guest an emery board with the store logo for their nails, but didn't offer one to me. It wasn't until I asked if they had a rewards program (because I couldn't remember) that she reluctantly said "no but because you spent so much, we have a logo reusable bag you can have." No thanks We'll never be back. Never forget that resale stores are supposed to be a fun treasure hunt. It's not that serious and any guest can reasonably wait 5 minutes for a fitting room. It's thrift shopping, not an emergency room. No one is dying on the table. I can afford to shop at the brand stores in town, so going forward I'll skip the shitty attitude and just go direct to the brand stores. No fun find is worth such a bitchy encounter.

Stopped in recently to inquire about watch repair. Unfortunately, they do not do so. But my overall…read moreexperience with this shop was just amazing. The gentleman running it was phenomenal. And he had the most amazing collection of high-quality watches. Gently used lol. Really nice shot. Very very personable. Next time I'm in the market for a nice watch. I will be stopping in again.

From the owner: At Barlas Collection, we are passionate about offering an unparalleled, personalized experience for…read morethose who appreciate craftsmanship and artistry. We take pride in curating an exclusive selection of bespoke watches, finely crafted guitars, and unique artwork, all tailored to the individual tastes of our discerning clientele. Our commitment is to provide not just exceptional products, but to foster lasting relationships built on trust, authenticity, and a shared love for timeless creations. Whether you're seeking the perfect watch, an instrument to inspire your music, or a one-of-a-kind piece of art, we are here to guide you through every step, ensuring your experience is as personal and extraordinary as the pieces we offer.