I've been coming to see Dr. Edwin Yau for the past 4 years. This is a very busy place, so be…read moreprepared to spend more time than you expect in the waiting room, even with an appointment. Dr. Yau has a kind, compassionate, and gentle manner and I am always pleasantly surprised when he takes a genuine interest in my life, what I've been up to, etc. answers all my questions, and doesn't rush with anything. (Which explains why nobody gets their appointment on time. :) ) I also appreciate the other staff. One time I had painful 2nd degree burns from an accident; couldn't really go anywhere, and one of the nurse practitioners "held my hand" through text messages, advising me on wound care at home. The same thing happened another time when I had an infected spider bite. My only minor complaint is how busy they are and sometimes phone calls are not returned, or questions take an extra phone call to be addressed.

I have seen Dr Yau on a number of occasions for various medical issues. In one case Dr Yau was…read moreable to expedite delivery of life saving medications to me. Literally saved my life. One of the things I love about Dr Yau is the time he spends with you and that he pays careful attention to everything you tell him and reviews your medical history thoroughly. Additionally Dr Yau is a total care provider. He looks at your health and wellness for current conditions, but also preventative care. I drive all the way from Ventura County to see Dr Yau as he's so attentive and precise. He asks about issues I would have never thought of and is always spot on in his diagnosis. The office staff and other clinicians are outstanding. They are so kind and helpful. The office is clean and well appointed. It's actually calming. I want to make one point that people need to understand after reading some of the previous reviews. Dr Yau and the other clinicians take their time. They don't take short cuts or treat you like just another appointment like so many other Doctors do. iCare Medical group isn't just a name, it's a culture. They truly care. If you want fast, in and out care with no attention to detail or personal service you should probably just go to an urgent care. I don't like a Dr or medical group that seems like a MacDonalds drive through. I want a Doctor who cares, takes time to listen to me. It's worth the wait for top quality care.

If you are looking for a family doctor who knows you, greeting you, call your name and chat with…read moreyou like an old friend, care and look up for your health like your most reliable and caring elder, Dr. Sam Lee and Karen Lee would be your best bet. If you are looking for a clinic that is NOT crowded at ALL, when you are on time for your appointment and THEY ARE ON TIME too, here's your best choice. when you push open the door, and you see an empty waiting room, don't doubt yourself, you are at the right place, this is their way to ensure their high quality of caring for their patients. If you are looking for a clinic WITHOUT a grumpy face reception/front desk lady, it's time for you to call and make your appointment with them, Jessica is very helpful and willing to work with you to figure out all your insurance. Their staffs are the most nice, friendly and kind crew that I've never experience else where. (I've tried 4 different family doctors before I found Dr.Lee, it's been yearssss now, I still feel it is my luck to found and be able to build an long term or even life time relationship with this clinic.) P.s. and I forgot to mention, they have their own physical therapist in the house, mm hmm I know, that's awesome!! Candy, the physical therapist, She is sooo professional and extremely knowledgeable!! Ok I'm done, or it might be hard for me to book my own appointment next time lol

They really do nickel and dime you for everything at this office. I came in for my physical and…read morethey charged me a copay for my visit. However, preventative care is 100% covered. When i inquired about it, the front desk person told me she didn't have me down for physical. I asked what did she have me down for? And it was a physical. So then asked if there was any other medical needs or questions i needed to ask the doctor today? and when i said no, she refunded me my copay. A week later, someone from their office called me and asked me to come in so i can discuss my blood results with a doctor. They also gave me the option to do this over the phone and SURPRISE!!!! THEY WANTED TO CHARGE ME ANOTHER COPAY!!!! At my old PCP, they did not charge me a second copay for discussing my results. if you don't want to be nickeled and dimed for everything, then i suggest you look for another doctor's office. But i would say the doctor's here are actually very nice. They do listen to your concerns and i did not feel rushed during my appointment.

The nurses and the front receptionist provided excellent service. However, Dr. Lee's service was…read morevery disappointing. During the visit, Dr. Lee made comments about how "smart" the patients were and whether they were paying attention. Instead of communicating directly with the patient, he spent more time talking with the nurses because the patient did not speak English fluently. His attitude came across as dismissive and perfunctory, and it seemed that he was unwilling to make an effort to communicate with the patient.

Dr Lee, The nurse practitioners and the nurses are very friendly and patient! If you are patient…read moreand well mannered towards them they will go above and beyond for you! I experienced that myself! Yes the wait can be very long, but that tells you he's a great Dr!! Lots of patients like to see him. You don't like waiting, then I recommend going somewhere else.

A friend recommended Dr. Ng to us years ago, but I never took the initiative to schedule an…read moreappointment until my husband insisted we give it a try. Now that we've seen Dr. Ng, I regret not coming here sooner! Dr. Ng is incredibly knowledgeable, patient, and thorough. He takes the time to truly listen and address all our concerns, making us feel confident and well-cared for. The office staff is friendly and efficient, creating a welcoming environment that puts both kids and parents at ease. We couldn't be happier with our experience and are so grateful to have found Dr. Ng. Highly recommend

Dr. Ray is a great pediatrician, he's been the pediatrician for my babies since they were born. So…read morehappy I have him as my children's doctor. He is attentive and very helpful. His office staff is also very kind and professional in person and over the phone, 5 stars! His office does not accept Medi-cal, just an FYI .

Don't ever go there, definitely a scam!!! Charged oldies patients for unknown reasons and refused…read moreto give receipts. Charged my mom a copay (forced she to pay cash so won't leave a record) for something and refused to give a receipt when my mom's insurance doesn't require a copay to see pcp

I was switched from hospice to this doctor now under regular care. This doctor is the worst I've…read moreever encountered. Beware I live in one town and this doctor is not even. I trusted my hospice care to get me the best medical doctor they could find. I have never spoken to this doctor nor have my needs been met. I don't know where he attended medical school and got his degree but I totally suggest just stay away from him and his office.

You will know why they have 1 star review on the Yelp after you see the doctor. Soooo terrible…read moreexperience that I have to ask family doctor to refer a new skin doctor.

Waste of my time. Always have to wait to see the doctor for not even a minute of procedure…read more Constantly coming to have my finger wart freeze and no results. Can't even get anyone to pick up the phone.

Dr. Young is the best exceptional cardiologist that I have ever seen! I have been in her care for…read moreover 5 years, and she consistently provides outstanding, compassionate and professional care. She takes the time to listen and ensures that I fully understand my treatment. She makes me feel heard, supported and truly prioritizes my well-being - she genuinely cares! Dr. Young and her staff are warm, attentive and compassionate, which makes every visit a positive experience! They have gone above and beyond to assist with health concerns. Truly, from the bottom of my heart, I don't know where I would be today without Dr. Young! I highly recommend her to anyone in need of a knowledgeable and caring specialist! She will take really good care of your heart!

I was referred to this cardiologist by my PCP and the when trying to make an appointment, the front…read moredesk staff told me the first appointment for Dr Young is in March 2027... it is now Sep 2026. I said I can't wait that long for a cardiology appointment... the staff person asked me why don't I go back to the old cardiologist instead? I was shocked and explained that doc is no longer in the insurance group. She then suggested I go to the cardiology center which I don't have a referral for. What a disaster.

Second time visiting this place. As a responsible patient, we always got there 10- 15 mins earlier…read moreto check in. First time waited more than an hour, so for the second time, the receptionist told us to take the first appointment, and we did it. Got there 10 mins earlier, but the wait was still more than an hour. The doctor showed up with 0 apology. During the consultation, he went out the room to accuse his intern used the wrong color ink, left the patient alone. 0 apology again for the interruption. Really don't understand what's more important, to teach the intern or to treat the patient?

Dr. Wong has always been our family primary MD for the last 20+ years. He is very knowledgeable,…read morededicated to his profession, hardworking and compassionate. He is always on top of ordering diagnostics for your condition,medications and explains your plan of care.He would work till late hours just to accommodate your needs. He is a listener,with good sense of humor every now and then, but most of all, he treats you as a family. I have recommended him to several co workers and everyone loved him. We are blessed and grateful to have him for all this time...Thank you Dr. Wong!!!

I been seeing Dr. Hsu for many years. The wait time is usually none to 10 mins or so. He is very…read moreprofessional and his DNP Helen Sun is also a very nice lady. God bless them for serving their community and keeping the ppl safe over the years. Never over charging. Always reasonable.

Wow, my 23 year old niece had the flu for over a week and had no insurance and couldn't find a…read moredoctor that would see her soon. She found this doctor online and to my dismay, she was a walk-in, only paid $30 and he gave her a prescription for her!!! What?? Unheard of low charges!!!! That was great news for her!!! Wonder why he doesn't have more reviews...so good to know!!

After dealing with many family doctors and specialists in San Gabriel Valley, Dr. Yao is the best…read moredoctor I have ever met. My family have been his patients for more than 10 years and he has been thoughtful and care for us. One time, I took my mom to see Dr Yao. After the examination, he found my mom needed to see a specialist right away. He called the specialist for us and repeatedly reminded that doctor to wait for us when it was almost time to close for the Saturday. These extra steps really helped my mom to get the care on time. I have seen many doctors just tried to get the copay and rush the patients out of the office. But that's not Dr. Yao. He does care!

You cannot go wrong with Doctor Yao and staff. Doc Yao is a very caring doctor who cares about his…read morepatients. His staff is always friendly and helpful. They all treated my father with respect and even like a family member!!!