Ordered flowers for my Wife's birthday and our 25th anniversary and received confirmation that they…read morewere dropped off and given to her however they were dropped off and left in the lobby of the building! What type of sophomore obtuse mundane reckless non-caring floral service would confirm leaving flowers and not speaking to anyone and just sticking them in the lobby with a house plant ignorance is not acceptable nor the pittance of 20% back as quoted by customer service on the phone. Had I not called my wife to ask about the flowers I never would've known they were sitting in the lobby. This is unexcused not expected nor appreciated. Flowers look nice delivery service was so abysmal that they are lucky to get one star. Very poor value for the cost given.

Always great service and fresh flowers. Selection is big, but depends on what's you looking for.read more

The Affordable Arborist is amazing! He responded quickly to give an estimate and returned to do…read morethe work within a few days. We had a 100+ foot tree bent over our neighbor's fence. He was able to do quick work by using ropes and his own climbing skills to take this tree down safely in 90 minutes. He gave us a gread bid, significanlty lower than all others. He has 10 years of experience and it shows -- he knew exactly what to do. I highly recommend Mike for any tree cutting job!

I will always order from Ginger's for local delivery. The flowers are always beautiful and perfect…read more Thank you to Ginger's for always being amazing!!!

I called from Missouri and gingers flower shop is in West Virginia…read more They were excellent in handling my order. They helped me placing the order for my sister for her 92nd birthday and she was so pleased with the arrangement. I am very happy with the Gingers flower shop. I will call again with no hesitation. :-)

Depot Florist in Martinsburg was great to work with. They were reliable, friendly, and made the…read moreprocess of ordering and local delivery easy. Everything was handled smoothly, and I appreciated the service. I'll definitely do business with them again.

Lovely fresh Christmas wreath Thanks Pam and staff for once…read moreagain brightening my home

Don't buy from them. Huge billboard outside Lowe's advertising premium plants. Purchased a plant…read morefrom them in Sept 2025 and it died over the winter. Went back with receipt and was told this particular plant was not covered under any warranty. I questioned why I was not told that when I bought it and was told I would have been given a "green slip" when I bought it if it was warranted. As a first time customer I had no idea this was the policy nor would I have known to question it. Was prepared to make additional purchases on this visit, but feel the need to take my business elsewhere. Beware buying "premium" plants from this business as they don't stand behind what they sell.

Great place. New owner, lots of same helpful staff. You have to see it to believe it…read more Deb C

Love love love this place! It is very beautiful from the moment you drive in. Be on the lookout for…read morethe red fence- it's the entrance from Lily Pons Rd! I decided to go inside the building first and see what exactly this place is. The person I spoke with was so helpful and informative! They gave me a map of the grounds and kind of warned me that the flowers and foliage and stuff wouldn't be as full because of the wind and with the season ending. I think that it is still so so beautiful! There's still some leaves on the trees with yellow and a lot of pops of red. I really enjoyed the art installments!

I've been a LillyPons customer for over 15 years and have always been very happy with their…read moreproducts, selection, Customer Service, and advice -- until this time. I needed to replace an old net on one of my ponds so I checked the LilyPons website (where I had purchased the previous net) to be sure what I wanted was available. The website indicated that the net and the size I needed were available. Just to be prudent I tried calling LilyPons four times Thursday morning (June 9) to verify that the net I wanted was in stock. Nobody ever answered the phone. Since the website said the net I wanted was available I decided to make the 30 mile drive (one way) and pick one up. When I arrived I was greeted by a helpful young woman who asked if she could help me. When I told her what I wanted she immediately replied that not only did they not have that size net in stock but that the manufacturer had stopped making it and they would probably not be able to get any more. I left disappointed... When I arrived back home I rechecked the website which still showed the net I wanted was available so on a whim I placed an order fully expecting the order to be canceled. Imagine my surprise when I received both an email and a phone call Friday morning (June 10) stating my order was ready for pick up. I drove back Saturday (June11) and got the net. It was exactly what I had been told was not available, turns out they had plenty in the on-site warehouse. I wish the young woman I had spoken to had called the warehouse or at least notified them when the retail store was out. After spending more than double on gasoline to make two round-trips than their shipping would have cost I think this may be my last trip to LilyPons. I should also point out that when making the size selection online the website indicates a price but when you put the item in your cart the price is $10 higher.