The best used car dealership in my opinion. Been buying for years from them. Including into my kids…read moredriving years. Always good prices. Always good cars. Great people that assist you. Pleasant atmosphere. Great attitude. They also worked with me while I recovered from surgery. I would refer them to anyone. Thank you for everything throughout the YEARS I have bought from you. Your awesome! Melissa and Wayne

This place by far has the worst customer service I've ever experienced. They listed a vehicle on…read moremarketplace. My husband and I both sent messages inquiring about a vehicle. After two weeks with no reply I messaged again I'll let it be sent the same link. When I responded back saying that it didn't answer any of the questions either of us had asked their sales manager sent back in all capital letters that it was a different link. So I decided to call in. After explaining the situation to the person on the phone and hearing the supposed "sales manager" in the background, the person on the phone says alright, let's put that aside, you want to buy the car or not? Are you kidding me? I wouldn't treat an animal with such disrespect let alone another human. Don't waste your time with this backwoods dealership.

I would say, my best experience of car buying in recent years. I live in Maryland and was looking…read morefor a new Corolla Cross Hybrid XSE. First off, I was having tough time finding one in the color I wanted, and if I did find one, majority of the Maryland Toyota dealers were acting like it was still 2021-2022. So much attitude and little to no willingness to sell the vehicle. Well, after looking for a Corolla Cross for a couple of weeks in MD and VA, I widened my search to 100 miles from my zip code and came across CMA's Toyota, and I am glad I did. From the start till the finish, the experience was one of the best, if not THE best, experience I have ever had in buying a vehicle. I was initially in touch with one of the managers, Ashley Olson, who was pretty quick in responding to my inquiry, and had absolutely zero issues sending me an Out-The-Door price over email, most of the dealerships in MD flat-out declined to provide me one. After her initial responses, I was connected to their sales person Travis, or T.J., for further communication and I will like to mention that Travis was an exceptional Sales person. He was more than willing to work with me, without any type of attitude or delay. He was extremely prompt and quick with his email responses, and wasted no time. When I arrived at the dealership, he was already ready with my car, cleaned and topped off with gas, up at the entrance. Once we started the process, I told my brother, who was my ride there that we should pitch our tents because, based on my previous car buying experiences, we will be there for a while to get the process completed, and I was dead wrong. Keith, CMA's finance manager, took barely 15 minutes to get everything signed and get my temp tags ready. Not only that, he was absolutely zero-pressure guy. He did not try to upsell me any add-ons or extras. We went over the list of any optional items, but he did not try to over sell any of them to me, which is a MAJOR plus for me. All in all, from the time we got at the lot, till the time we drove away in the new vehicle, it took us an hour and a half (rounded up), which included a short test drive of the vehicle, and looking around at another vehicle as well, which must be the quickest vehicle purchase I ever did in my 20 years of vehicle buying. It could be because I paid by personal check, but even in the past when I paid in personal check, it still took longer than an hour and a half. I could not be happier with my experience, and quite frankly, with the recent madness of extreme price hikes of vehicles and shortage of inventory, I was not looking forward to my vehicle purchase, but I am glad that CMA's Toyota staff made it as painless as possible, for which, I cannot thank you enough! *** This review is going to be a multi-platform review, meaning, I will be posting it on other review sites as well ***

Service department lies to you about pricing. Doesn't give you accurate pricing until after the…read moreservice is complete. Never go here. Never trust them. I was told max $150 for oil change and tire rotation. I was charged $350.

I recently purchased a 2008 VW Jetta off of Travieso. He gave wrong information in the ad stating…read moreit has a check engine light but does not affect the way it drives. Once I got there I popped the hood and immediately seen the MAF sensor was unplugged so I said something and he proceeded to pull the connector from behind the motor and plug it in which once he did it immediately died. So I immediately decided to scan it and found 6 different trouble codes which Travieso said "has check engine light but doesn't effect the way it drives" was misinformation. After I confronted him with the codes he was willing to negotiate and eventually we agreed from 3000-2000. Once I got it home I found that it was leaking oil majorly and burning it. But remember it "doesn't effect the way it drives" thankfully I'm knowledgeable when it comes to these systems and found the source of the issues pretty quickly and repaired it for around 200 so still a win. But overall I would not recommend this place because I felt he was trying to be very deceiving and seemed upset when I tried negotiating for the issues. If you go here please request to scan the car with either his scan tool or better yet take it to Napa or O'Reillys, please be careful when buying here! Anyways I fixed it cheap and now it works well.

i had my Honda Accord detail tailed by these folks. I am highly impressed with their attention to…read moredetail. I had my car washed and waxed, interior shampooed and cleaned, to include my truck. I even had my engine cleaned. These guys mailed it!!!! I HIGHLY recommend them!!!!!! all at a very reasonable price. I look forward to taking my other vehicles there when needing some car lean love. They made my 2006 Honda Accord look like it just came off the show room floor! Thanks Guys!!!!!

I recently brought my 2017 GMC Acadia to Opequon Motors. I had them replace almost everything that…read morenormal wear and tear would require after 9 years of ownership. That's a lot to tackle in one visit, and I want to recognize Greg and the team for making the entire experience outstanding from start to finish. This isn't the first time I've brought one of my cars to Opequon Motors over the years. I have never once had an issue with the service, the labor, or the quality of the work. They consistently do a top notch job, and that kind of track record speaks for itself. It's a great team of mechanics under great management. I would also like to make note of the pricing. Greg gave me a fully itemized quote broken down line by line, so I knew exactly what I was paying for and why. No vague estimates, no surprise charges, just complete transparency. And when I picked the car up, the final bill came in within $50 of what he originally quoted. That kind of accuracy is rare and says a lot about the integrity of how they do business here. The customer service was exceptional. The mechanic discovered a battery issue I had no idea even existed. Through exceptional attention to detail the battery problem was found. I had that battery replaced there last year, so it was covered under warranty and they just replaced it without hesitation. That kind of honesty and integrity is exactly what you hope for but rarely get. I left feeling like I was treated fairly every step of the way. I'll be back without hesitation, and I'd recommend Greg and the entire team at Opequon Motors to anyone.

Craig and his team have serviced our Cadillacs for several years now and we would not trust anyone…read moreelse to do so. The service department is always considerate and helps us out even without an appointment. We depend on Craig and his team. Thank you!

Horrible experience buying a car here very rude customer service and worst if all the vechile was a…read morepiece if junk been in the shop since I bought it

buyer beware!!!! purchased a pre owned vehicle on january 31, 2017 from this dealership. found out…read morethere were several re-calls that were never done on this vehicle, the paint on the roof over top of the vehicle windshield started peeling after the first 3 months, it was obviousley touched up incorrectly and not clear coated to prevent this from happening, it developed an oil leak and upon further inspection of the oil pan, it had rusted in several spots and been painted over to conceal this issue. when i went to this business to complain i was told that they do the minimum state required inspection and nothing else. not to mention the men, not gentlemen, that i spoke with were very rude and not even willing to discuss helping me with these expenses. their bottom line was "you purchased a pre-owen vehicle." once again buyer beware!!!! i gave this a one star rating because i had to give them something and there is nothing less than 1 star.

This place sold my nephew a car and a month and a half it needed a motor. When he got the car home…read morethe first day there was no oil in it. I do believe the owners knew this at least they should have. He spent $3500 on this 2001 Toyota Camry and he is just starting out so he can't get to work now. This place is a joke. They won't do anything about helping with another car.

Overall super satisfied smaller shop fewer people but service went well problems fixed only…read morecomplaints if I make one would be lack of communication from service department but will be back. Rather go here than Malloy ford in Winchester!!

I noticed here that most 5 star reviews go back years and most 1 star are far more recent. I've…read moreowned 4 Mustangs that FoMoCo can verify, and this is the worst dealership ever. Just looking at the place, it feels defeated, and the employees aren't much better. My 10-speed automatic, admittedly not Ford best effort, started failing at 24K. Kent Parsons tried brushing it off, and by 40K it had become intolerable. Being under extended warranty, they had to fix it. Literally one month after it was fixed, the gears stared slipping again, and the idiot light on the dash came on again. I am now thinking about what legal options I have. Ford may have some great engineers, and dedicated execs, but we don't see them. We see the people on the front lines. I've been to some good, even great Ford dealerships. This isn't one of them. Stay away from this place!

I wish I could add screenshots. I contacted this dealer about a car that we were very interested…read morein. We were located about two hours from them, and were willing to make the drive but I asked for more information. The person who I was in contact with said for me just to come see it, despite me telling them it was quite a drive and that we needed just a bit more info first. All i asked was for photos if the vehicle, and when the tires/brakes/oil were last changed. They were very condescending, called me "man, and I ended up telling them nevermind. I have never had such an unprofessional encounter with a dealership.