I would say, my best experience of car buying in recent years. I live in Maryland and was looking…read morefor a new Corolla Cross Hybrid XSE. First off, I was having tough time finding one in the color I wanted, and if I did find one, majority of the Maryland Toyota dealers were acting like it was still 2021-2022. So much attitude and little to no willingness to sell the vehicle. Well, after looking for a Corolla Cross for a couple of weeks in MD and VA, I widened my search to 100 miles from my zip code and came across CMA's Toyota, and I am glad I did. From the start till the finish, the experience was one of the best, if not THE best, experience I have ever had in buying a vehicle. I was initially in touch with one of the managers, Ashley Olson, who was pretty quick in responding to my inquiry, and had absolutely zero issues sending me an Out-The-Door price over email, most of the dealerships in MD flat-out declined to provide me one. After her initial responses, I was connected to their sales person Travis, or T.J., for further communication and I will like to mention that Travis was an exceptional Sales person. He was more than willing to work with me, without any type of attitude or delay. He was extremely prompt and quick with his email responses, and wasted no time. When I arrived at the dealership, he was already ready with my car, cleaned and topped off with gas, up at the entrance. Once we started the process, I told my brother, who was my ride there that we should pitch our tents because, based on my previous car buying experiences, we will be there for a while to get the process completed, and I was dead wrong. Keith, CMA's finance manager, took barely 15 minutes to get everything signed and get my temp tags ready. Not only that, he was absolutely zero-pressure guy. He did not try to upsell me any add-ons or extras. We went over the list of any optional items, but he did not try to over sell any of them to me, which is a MAJOR plus for me. All in all, from the time we got at the lot, till the time we drove away in the new vehicle, it took us an hour and a half (rounded up), which included a short test drive of the vehicle, and looking around at another vehicle as well, which must be the quickest vehicle purchase I ever did in my 20 years of vehicle buying. It could be because I paid by personal check, but even in the past when I paid in personal check, it still took longer than an hour and a half. I could not be happier with my experience, and quite frankly, with the recent madness of extreme price hikes of vehicles and shortage of inventory, I was not looking forward to my vehicle purchase, but I am glad that CMA's Toyota staff made it as painless as possible, for which, I cannot thank you enough! *** This review is going to be a multi-platform review, meaning, I will be posting it on other review sites as well ***

BUYER BEWARE We purchased a 2020 silverado 2 months ago and are already looking at a $1000-3000…read moretransmission repair. Original paperwork referenced "shaking at highway speed" but indicated that the issue was with tire balancing. We use the truck as a second vehicle so we didn't drive it often during the first month of ownership and accepted their written explanation when we noticed the short rumble going past 70mph. I started driving it longer distances recently and the problem has worsened to not only the shaking at higher speeds but also slipping going uphill and shaking at lower speeds. We took it to our regular mechanic who diagnosed at a minimum the tourqe converter (about $1800) to who knows how much. We tried to reach out to our salesman who had just started but he has already moved on, perhaps too much integrity after he starts getting call backs? Our recent call with Ryan ended with an offer to repair it as quickly as possible, at full dealer rates of course, but we were on our own aside from that generous offer. We'll be making only the 3rd payment on the way to pick it up from the honest shop we will be using to fix it. Don't even think about buying at any of their dealerships. They were friendly and helpful with a good internet presence but they will sell anything to turn a dollar and won't stand behind it. BUYER BEWARE.

I recently purchased a 2008 VW Jetta off of Travieso. He gave wrong information in the ad stating…read moreit has a check engine light but does not affect the way it drives. Once I got there I popped the hood and immediately seen the MAF sensor was unplugged so I said something and he proceeded to pull the connector from behind the motor and plug it in which once he did it immediately died. So I immediately decided to scan it and found 6 different trouble codes which Travieso said "has check engine light but doesn't effect the way it drives" was misinformation. After I confronted him with the codes he was willing to negotiate and eventually we agreed from 3000-2000. Once I got it home I found that it was leaking oil majorly and burning it. But remember it "doesn't effect the way it drives" thankfully I'm knowledgeable when it comes to these systems and found the source of the issues pretty quickly and repaired it for around 200 so still a win. But overall I would not recommend this place because I felt he was trying to be very deceiving and seemed upset when I tried negotiating for the issues. If you go here please request to scan the car with either his scan tool or better yet take it to Napa or O'Reillys, please be careful when buying here! Anyways I fixed it cheap and now it works well.

i had my Honda Accord detail tailed by these folks. I am highly impressed with their attention to…read moredetail. I had my car washed and waxed, interior shampooed and cleaned, to include my truck. I even had my engine cleaned. These guys mailed it!!!! I HIGHLY recommend them!!!!!! all at a very reasonable price. I look forward to taking my other vehicles there when needing some car lean love. They made my 2006 Honda Accord look like it just came off the show room floor! Thanks Guys!!!!!

I recently brought my 2017 GMC Acadia to Opequon Motors. I had them replace almost everything that…read morenormal wear and tear would require after 9 years of ownership. That's a lot to tackle in one visit, and I want to recognize Greg and the team for making the entire experience outstanding from start to finish. This isn't the first time I've brought one of my cars to Opequon Motors over the years. I have never once had an issue with the service, the labor, or the quality of the work. They consistently do a top notch job, and that kind of track record speaks for itself. It's a great team of mechanics under great management. I would also like to make note of the pricing. Greg gave me a fully itemized quote broken down line by line, so I knew exactly what I was paying for and why. No vague estimates, no surprise charges, just complete transparency. And when I picked the car up, the final bill came in within $50 of what he originally quoted. That kind of accuracy is rare and says a lot about the integrity of how they do business here. The customer service was exceptional. The mechanic discovered a battery issue I had no idea even existed. Through exceptional attention to detail the battery problem was found. I had that battery replaced there last year, so it was covered under warranty and they just replaced it without hesitation. That kind of honesty and integrity is exactly what you hope for but rarely get. I left feeling like I was treated fairly every step of the way. I'll be back without hesitation, and I'd recommend Greg and the entire team at Opequon Motors to anyone.

Craig and his team have serviced our Cadillacs for several years now and we would not trust anyone…read moreelse to do so. The service department is always considerate and helps us out even without an appointment. We depend on Craig and his team. Thank you!

Horrible experience buying a car here very rude customer service and worst if all the vechile was a…read morepiece if junk been in the shop since I bought it

buyer beware!!!! purchased a pre owned vehicle on january 31, 2017 from this dealership. found out…read morethere were several re-calls that were never done on this vehicle, the paint on the roof over top of the vehicle windshield started peeling after the first 3 months, it was obviousley touched up incorrectly and not clear coated to prevent this from happening, it developed an oil leak and upon further inspection of the oil pan, it had rusted in several spots and been painted over to conceal this issue. when i went to this business to complain i was told that they do the minimum state required inspection and nothing else. not to mention the men, not gentlemen, that i spoke with were very rude and not even willing to discuss helping me with these expenses. their bottom line was "you purchased a pre-owen vehicle." once again buyer beware!!!! i gave this a one star rating because i had to give them something and there is nothing less than 1 star.

This place sold my nephew a car and a month and a half it needed a motor. When he got the car home…read morethe first day there was no oil in it. I do believe the owners knew this at least they should have. He spent $3500 on this 2001 Toyota Camry and he is just starting out so he can't get to work now. This place is a joke. They won't do anything about helping with another car.

Overall super satisfied smaller shop fewer people but service went well problems fixed only…read morecomplaints if I make one would be lack of communication from service department but will be back. Rather go here than Malloy ford in Winchester!!

Dropped my vehicle off for an 8am appointment for an oil change. Didn't hear anything by 2pm so I…read morecalled, they said they were getting ready to pull it in. By 4:30pm still didn't hear anything so I went up there and didn't do anything. And said it's pretty close to the end of the day they wouldn't get it done today. So wasted a day with them. Why set an appointment for oil change if you are not going to do the oil change that day?