Started my car shopping before christmas when my previous car died I inquired about two cars that I…read moreliked and wanted to take them out for a test drive. I went and drove them on a Saturday told Tony I would get back to him sometime during the week about which one I was going to go with. During that time he didn't hassle me(unlike some of the other places I looked) he was very helpful answered any questions I had.Maybe a week or less than that after test driving I purchased my car and since I went through my bank the process was quick and easy.

Bought my car about a year ago have had it in for regular maintenance. Grayson is always very…read morepleasant and respectful. overall great experience with them.

This review is for the service branch/dept. Fantastic experience/Excellent service! I purchased a…read morelift kit and running board/steps for my Toyota Tundra. They did an excellent job. Service was excellent. The job took a few days and since I was out of town (nearly 2 hr drive each way), they provided a loaner vehicle at no cost. The price was competitive, and there is a warrantee and 500 mile follow-up service visit also. I will be a repeat customer and I hope they have as much business as they want. Honesty and quality work is so refreshing (I've had the opposite experience and it's not fun!)

I purchased a Wranger from Krietz Customs from out of state and the experience was great. Delivery…read morewas reasonably priced and fast. Everything played out as Dylan & Wes promised. The Jeep's condition arrived just like the pictures & video showed. They even detailed it before shipping to me. I'm very happy with this purchase. Krietz Customs is a trustworthy dealer.

My wife took here vehicle to isolate an issue with her Yukon and JUST TO LOOK AT IT. Was charged…read moreover $200, in environmental fees and document fees. We will never do business with this dealership.

Awesome service. Haroun helped me out and went above and beyond to make sure I was getting the…read moreappropriate services for my Chevy Colorado. Very clean and comfortable waiting area. Nice clean restrooms. Free refreshments while you wait. Very polite and professional. Highly recommend!

Stay away from this dealership, particularly the Used Car Superstore on Baughman's Lane, and their…read moresalesperson named Sunny. I saw a car online I was interested in and I called the dealership. I was unable to get there on the day I called as I had the flu and we were juggling one car. I asked if the car could please be held until Thursday. The man on the phone said there were actually two of them on the lot and sure they could do that. I got a call Thursday around noon that the one vehicle left that I was coming to test drive was being sent to the Lexington Park site and she "goofed up" as she did not do something within the computer to keep the car there. There was a similar vehicle at the Germantown location that costs a bit more. I told her I was willing to look at and test drive that one if the price was negotiable for this mess she had just put me through. She retrieved the car and I went there to test drive it. The car's exterior was FILTHY. The black car was almost yellow. We drove it and it seemed fine. We returned and we noticed a lot of small nicks in the paint. We pointed them out to her and said due to the car's filth we can't tell if it's dirt or paint chips. She took it to the car wash and came back and there were chips EVERYWHERE. I said "Well, how much are willing to take off the price?" She said, no, this is a price tag dealership. We don't do that. So, despite what she said on the phone, they were going to do NOTHING. Then, she had the NERVE to text me the next day and said they would not change the price, but would "try to do that best they can" to clean up the paint job. If you are going to consider this place, show up and look at the cars and make sure they are clean as they may be hiding damage.

Chris Wilson in Chevrolet Service is amazing! He is so welcoming and knowledgeable. He doesn't…read moreattack you with questions as soon as you walk in like some of the others have. I have dealt with many car places over the years and he has won the business of my family and friends with his excellent customer care and his quick and efficient communication. He truly is one of their biggest assets and needs to be recognized for his hard work and dedication to his customers!!!!! I cant thank him enough for helping me with my many trips to the service department. Excellent gentleman!

My daughter needed her AC fixed and called them in the morning. Dropped the car off and was met by…read morethe friendliest staff!! Kudos to all of you, even the service tech that pulled the car up for pickup in record time! 5 stars are not enough

Why have clients schedule appointments online when they do not matter anyway? I was confirmed with…read moremultiple texts and emails for my appt but one hour before my appointment I was told that the technicians will be on lunch and I cannot wait and must have someone drop me off? Doesn't an oil change take less than an hour? I was told I might not have my car back by the end of the day? Very disappointed and will not be rescheduling.

I don't usually leave reviews but since my experience here was so smooth and easy I felt I had to…read morethis time. My lease was just about up (1 month left) on my Range Rover Evoque and rather than turn it in and break even I figured why not see if I had a little equity in it since I was so far under the allotted mileage. So my first stop was CarMax in Frederick, MD - top notch place and very professional but they offered me right at what the lease payoff was. I was pretty bummed. On my way back to the interstate for a defeated drive back to my home in WV I passed guy holding a Cash Money Cars sign. I said what the heck and stopped and asked for directions there, conveniently a few minutes from CarMax. There I met Tony, a very easy going guy and senior buyer who explained the process start to finish with no pressure and no BS. He gave me an offer within 20 minutes for more than $2000 over the CarMax offer. I told him I'd consider it and sat on the offer for about a week. I was just about to go ahead and trade my Evoque towards my new car but then Tony called and followed up and went through the process one more time - he said we could have it done in under 40 minutes. So I went there the past Friday, sat down and did the paperwork, and walked away with a nice check for my leased vehicle - all in under 40 minutes. And just an FYI, it's very rare to walk away TO THE GOOD on any leased vehicle, you are usually lucky if you just break even. I admit I was skeptical at first but without a doubt I would do business with Cash Money Cars and Tony again. Do yourself a favor and skip CarMax and go straight to these guys.

We sold two vehicles to Cash Money Cars in Frederick, MD. They made better offers on each vehicle…read morethan CarMax was willing to pay. The process from appraisal to payment was quick and convenient and the personnel very friendly and helpful.

awesome place!! BUT:Awesome place!! BUT: Do not buy any cars from Fastlane. They are horrible. A…read morelot of problems with them like transmissions issues, bald tires, engine over heating and tire suspension clanking. They will fix the minimum so they can pass inspection and then promise the customer that they will fix it when they come back and then when the customer does come back with any type of issue they go back on their promise. Craig the COO will smile in your face then turn around and talk smack about them, VERY DISRESPECTFUL! Don't trust this company please believe me. I've worked there for two years. I delt with all the cars so if anybody wants to sue fastlane car sales ILL BE A WITNESS.

Hopefully anyone reading this will go to the next car on there search list or the next dealership…read moreand save yourself the stress and hardship I'm currently dealing with. I purchased a 2015 Dodge Durango for my FAMILY from them on June 10th. PLEASE PLEASE AVOID THEM, WORST CAR BUYING EXPIERENCE I'VE EVER HAD. Tracey our saleswomen was great but Mansoor the manager doesn't care if he sells you a family car with safety issues like tie rod and shocks needing to be replaced. Here is a list of current issues I'm dealing with that I'll have to pay to fix without even making my first payment yet. Back passenger tire wouldn't hold air, had leak. Oh they were nice enough to replace it with a very used tire LOL after they told me they had ordered a new one. Additionally, I had to bring the car in and drop off due to a vibration and clunking noise I noticed. They took it to a local shop up the street who probably didn't even test drive it and stated it was fine. We'll I got a second opinion since I don't TRUST this dealership and as you can see below I'm now out another $1000 and haven't even made my first payment on the vehicle. Needs inner tie rod $200 New rear shocks $800 Thanks again Mansoor for selling my family a car that isn't safe to drive without $1000 worth of work.

Both purchased my vehicle here and just went in yesterday for service. Got an excellent price on…read morethe vehicle and have been very happy with it. No problems for 4 years now. (It was used 1 year.) Yesterday's service is what most impressed me, though: I've been to 4 Kia dealerships in 4 different states with this vehicle, and this has been hands-down the best. I was served by J.R., who is an excellent communicator and a very patient and kind person. So often at dealerships I feel like the service rep is just spitting jargon at me so I'll worry and spend more money. J.R. did make recommendations for future service, but said nothing is urgent right now so I can go home and decide later if I want to. No pressure. Just informative, clear, and helpful. The only reason I don't give 5 stars is because, over the phone, I was told that my safety recall fix would take 1 hour. When I arrived, I was told it could take up to 3 1/2 hours. That's a pretty big discrepancy, and suggests that the service department isn't communicating well with the ladies who take appointments. In the end, my visit lasted somewhere between 1 and 3 1/2 hours, but I had also added an oil change, a horn check, and a car wash in the meantime, plus J.R. warned me about the possible wait as soon as I arrived. So in the end the wait was understandable; I just think the ladies taking appointments need better information! Will definitely be back here for service in the future. Thank you, J.R., for your wonderful customer care!

ZERO STARS FOR SERVICE!!!! People nice, but I scheduled an appointment for a relay switch that was…read moreshorting out not allowing me to open gas tank....2 Weeks prior to appointment. They took vehicle and changed oils and did an expensive diagnostic test to confirm indeed the relay was shorting out. They did not have said part in facility...so ordered it told me it would be in on a Tuesday, I explained my day off is Fridays, so set appointment for Friday. Showed up for said appointment which was then told I did not have. Now waiting in their lobby for the work to be a fit in. Not only are they OVER Priced, they are inefficient at getting work done in a timely manner! Would not recommend to any one. Oh and they did I not even look at extended warranty!!!!