I have been a concierge patient of Dr. Stein for many years. I have him on speed dial and he almost…read morealways picks up, or calls back quickly. Living in multiple locations, having Dr. Stein on our health team has been invaluable to us. Boca Raton Concierge Medicine is a viable model that has paid back many times. I would highly recommend that he makes the final short list when looking for a concierge doctor. B

I have been a patient of this practice for three years, but a recent incident of severe medical…read morenegligence and a complete lack of accountability has forced me to leave. During a routine 6-month physical, staff performed an EKG. Shortly after, the Nurse Practitioner (NP) informed me that I was actively having a myocardial infarction (a heart attack) and ordered me to rush to the ER. In a state of total panic, I went straight to Baptist Health ER, where they initiated full cardiac protocols, including blood work, x-rays, and monitoring. After a terrifying 45-minute wait, the ER physician reviewed the paperwork brought from Dr. Stein's office and discovered a glaring error: the second page of the report explicitly stated that the EKG leads had been placed on the wrong side of my body. It was a false positive caused entirely by staff incompetence. When I called the practice to report this, the NP was incredibly dismissive, stating, "My bad, I don't read those interpretation notes." I spoke with the Office Manager, who promised that she and Dr. Stein would follow up with me. It has now been two weeks. I have received zero follow-up, no apology, and they haven't even called to give me my routine blood work results. As a cancer survivor, regular blood monitoring is critical to my ongoing health. To completely ignore a patient after a traumatizing, costly, and entirely avoidable ER scare is unacceptable. Please be warned and protect your health--avoid this practice.

I have been a patient of Dr Ramirez for many years and could not be happier with the quality of…read morecare she provides. She really cares about her patients and takes her time addressing your concerns. I highly recommend her as a doctor.

Dr Ramirez really takes the time to listen to her patients. I have never seen any other doctor…read morespending so much time with me. Highly recommended!

Like any person going to a cardiac practice, the treatment and symptoms vary enormously. I've been…read morea patient since 2016 -- with A-fib issues --Abalations and now a loop. Thoughtful approaches as I am aging into the unknown 80's, I'm quite satisfied with the skill and time he gives me on my regular checkups. I get referred to the "ablation" practice when needed. Through his portal, my questions or concerns I send in are address quickly. At visits, he spends appropriate amount of time with me and does review recent loop, and other medical happenings -- which are becoming way too many. B-} I also am happy with his PA staff.

Dr. Mishkel is a very accomplished Cardiologist providing compassionate & excellent care to his…read morepatients. He is extremely competent & accommodating. Highly satisfied with his care. Leonard P. Berger MD

Dr Winkleman is thorough, patient, with good clinical reasoning. The office staff is attentive and…read moreefficient. Highly recommend!

Billing issues and unapproved claims with NO help from Winkleman and this office has the worst…read morecondescending front receptionist Linda who is rude, will speak over you and serve nothing but attitude. What kind of person like that works in a doctor's office?? Very off putting to say the least. I was experiencing a billing issue from 2020 where additional info was requested by FL BLUE from the doctor in efforts to approve the claim. My insurance sent me paperwork stating my primary care physician did not provide adequate documentation to approve a claim. Winkleman assured me that my blood work for testing if I had the breast cancer gene would be taken care of and approved. I contacted their office for help, to have assistance as that's where the lab Quest AND the insurance company FL Blue directed me. To my plea for help, Linda was immediately on the defensive, got loud and argumentative like an unprofessional teenage girl. I had a Quest supervisor call he/Winkleman office to explain the situation, Linda told the Quest rep said she would help by sending the paperwork to FL BLUE appeals, a week later FL BLUE calls to advise the paperwork is illegible and missing critical info? I firmly believe she intentionally sent paperwork that wasn't even filled in to be a hemorrhoid of a human. Winkleman also was resistant to help because she "didn't get paid for the service," and kept trying to hot potato me back to Quest which was NOT correct guidance. Her office was at fault for not submitting the paperwork needed for approving the claim in 2020. I even showed the doctor the paperwork from FL BLUE where they advise they need the paperwork from "my primary care physician" but even today, the FL Blue agent that I asked to 3 way call this office, the agent flat out said she was shocked at the "behavior and aggression we were met by with Linda picking up the call." Unacceptable and Linda should be embarrassed of her mess of an attitude. Dr. Winkleman should also recognize what an embarrassment of a representative she has at the front line of her office. Apparently the oaths these doctors take is meaningless and they only have $$$ in their hearts.

Dr Bruzzo herself told my husband and I back at the end of 2011 that she was no longer accepting…read moreinsurance as of 2012 and was going VIP Concierge only and it was $1500 a year. Her reason for this was she was going from 3000 patients down to 300 patients (this number could have been 4000 down to 400, I honestly am not sure whether it was 3000 to 300 or 4000 to 400 but it was one of those) to be able to give the level of care she wanted to. We have been doing that since 2012 because we liked her, we liked the idea, and we thought it would be wonderful. No more waiting, get in an out of the Doctors office etc. Great concept. I used to have Humana and Dr. Bruzzo did not bill my insurance company at all from 2012-2014 , at which point I had a $10,000 deductible, which she was aware of. In 2015 my husband got a new job and we now have new insurance company with a significantly lower deductible. When I went to see her in March 2015 she charged my credit card for the 1/2 year concierge fee of $750.00 AND billed my insurance company as well, which BCBS paid her. I called and asked the office manager at Dr. Bruzzo's to credit my VISA since she is now accepting insurance, she replied "We do not accept insurance honey, we only billed them to help you make your deductible" the office manager even stated this on a recorded phone call with Visa. Then on a separate recorded phone call that Visa had made on my behalf to Dr. Bruzzo since they would not refund my money, Dr. Bruzzo stated that the money I paid to her is specifically for a VIP Concierge service only, and that they do in fact accept insurance for office visits. If you google definition of "Concierge medicine" it clearly states that it a fee paid to the doctor for services. And the Dr Bruzzo website clearly states they are doing concierge only. Why on earth would anyone want to pay $1500 a year if they are accepting insurance? Mine and my husbands visits have always been over an hour wait. Except for the very first visit in 2012 when she switched to this new "Concierge" plan. But we were waiting over an hour ?? Does not sound very VIP-ish to me. I had to call and dispute through Visa (I only got a partial refund as Dr. Bruzzo stated this was a yearly fee and I owed her for the 1st quarter : during which I did not call or see her during this 1st quarter) After my insurance payed her, and I payed her, she sent my husband a text that I would have to find a new DR quickly because she was canceling my prescriptions for my Thyroid medication and blood pressure medication. So after essentially paying her twice for a single visit, I still had to go to another DR to do another physical so I could get my thyroid and blood pressure meds. Dr. Bruzzo then tried to say that it is common practice if you leave a Dr office that they cancel any prescriptions they wrote out. Well if you are going to cancel the prescription that you just wrote out for a 6 months supply during the office visit that she got paid for twice, she should return the money for the office visit to myself and BCBS. This is blood pressure and thyroid meds. Not oxycotton we are talking about here. By billing the insurance company on top of me paying her for concierge is 100% unethical in my opinion and the reason I left her practice. Even her own website states she converted to "concierge medicine" therefor she should have never billed BCBS. I am glad I no longer have to be called "honey" whenever I have to deal with the office staff.

Dr. Bruzzo is an excellent physician and has been my primary care Dr. for many years. She is always…read moreavailable if I have issues and is not only intelligent but has a great personality, as well.

This is one doctor I would most definitely not recommend to anyone. I hired him to be my concierge…read moredoctor and on two occasions when I had serious issues he was very rude and uncaring and unprofessional. The first was when I had my eye turned red and I couldn't see I called him and he said oh call an ophthalmologist tomorrow. The second incident was more serious I woke up and the room was spinning and I was very dizzy and I called him at 8:30 in the morning he was very rude and very abrupt and told me-I will have the office call you when they open and they will probably have you get some exercises to do I spoke as quickly as I could because he was rushing me off the phone and reminded him that I had an MRI a few months ago and there was a small tumor in my ear he "said no that wouldn't be it. " At 9:15 his office called and told me they could see me at 3:30 I said I can't wait till 330 I'm so dizzy can't you get me in sooner and the response was no we can't do anything better than that but be careful when you walk be sure and hold onto someone is what I was told. Needless to say I had to go and see another doctor they could see me immediately that was not a concierge doctor that I paid $1900 for the year. This doctor was good years ago and he is not conscientious now at all and should not be seeing patients he is uncaring and his staff is also very uncaring and rude

When I first contacted Dr Reznick, it was for a interview only. I had recently moved to Boca Raton,…read moreand was dismayed by the patient load that most all of the doctors had. Once I thought about it, it was perfectly reasonable to have a large patient load in an area with such a high concentration of older folks. It's just a fact of life that older people have more stuff wrong with them than their younger counterparts, and there are simply not enough doctors (especially internists) to go around: ergo long waits both for appointment times and in their offices. My first meeting with Dr. Reznick was both pleasant and informative. He explained the concept of "concierge" medicine: to wit if you charge an upfront fee, you can limit your patient load accordingly and therefore carry a lighter patient load. In this way you can give the patients you do have much more expedient and intensive care. I didn't sign up with Dr Reznick at that time because as I said "I'm really not that sick (or old) and I didn't want to pay for something I wasn't going to use very often" Well, several months later, I did get really sick, and I immediately signed up with Dr. Resnick's practice because I felt I needed an interested and competent "quarterback" to help me through what turned out to be kidney cancer. I came though that operation fine and a subsequent one for a different reason at well. Sometime thereafter I developed hypertension, and he was there for me with compassionate, same-day service. So to sum it up I highly recommend this doctor and his practice. In the last few years I have encountered several medical conditions that I never had to deal with as a younger guy. I feel very confident that I am getting the Best medical care available. His staff is competent, efficient and understanding. He is a caring, competent professional, and the practice is the best I have ever used.

Honestly I would completely avoid this practice. There are now much better options in the area…read more Not only will you get a rushed 5 min consultation where you have to have your questions ready to blur out before the doctor is out the door but also NOTHING you share will be private between you and the doctor. Their ipads records everything and it will transcribe every single minutia detail in your medical history including concerns or questions you have and will write things down without actually formally diagnosing you. Their lab test for hormones is not only inaccurate but they charge you "preferential cash" for it, when you can get your own full hormones panel at quest for $100+ less! My testosterone levels were imcredibly low and the doctor dismissed it as perimenopause without blinking. When I brought my results to an actual OBGYN, it took him 2 seconds to see the test was done incorrectly as the results showed the hormone levels of a DEAD person.... This can have serious consequences if you start things like testosterone / hormone therapy (when not even needed!) and will come back to bite when you are looking for life insurance and you will have to do unnecessary follow-ups to get coverage. Compassion and empathy are not the way of the practice - this is a pure factory money grab experience. Try the new baptist health primary care office for professionalism and association with an actual hospital instead of a place that pushes their tests, vitamins etc..

A number of years ago, I went to see Dr Moulavi for weight loss. I used to call him the "cookie…read moredoctor", writing him off as something less than a real doctor. I was wrong. I didn't realize he had been an ER doc for years, and then a family doctor. I now see him for my primary care, and he knows what he is doing. He takes the time to answer questions and is respectful. He does not charge thousands of dollars as a "concierge" doctor. Concierge medicine here is a scam, and it is hard to find a doctor not doing that. Doc Moulavi does have a lot of cosmetic procedures and products for sale, which is fine. Perhaps that helps him make up for not gouging patients for medical care, I don't know. But I do really appreciate him.

Excellent service. Extremely knowledgeable docs. Service is immediate. One of South Florida's most…read morerespected practices. Love them!

Dr Johnson is wonderful and Harriet and Gabe could not be brighter, nicer or more caring. It is…read morenot a Florida "factory ". Even the nurses are knowledgeable and kind. Very clean