Wonderful Dr.and staff. It was amazing first visit…read more Thank you Dr.Silver and Emily. I feel like I'm in good hands!

This Doctor is very good the is the OBG OF MY DAUGHTER and we had very good experience with himread more

Finding a doctor you click with is difficult. I was lucky enough to have had a wonderful primary Dr…read morefor eighteen years. My employer changed insurance carriers and my Dr did not accept my new insurance. So the search began for a new Dr & being extremely picky and somewhat of a hypochondriac who has a need to Google everything, I needed to find someone who understood me. I bounced around a bit & I was never happy, that is until I met Dr. Alexandra Santini, M.D., FAAFM who is with the Personal Physician Care group. Not only does she accept my insurance but I feel she understood me; without thinking I needed to be baker acted with my obsession with Googling every symptom I have & then of course thinking I had some rare medical condition. The state of the art facility features in-house lab work, digital x-rays, EKG and echocardiograms. I had an EKG and it was so nice having it done right there in the office. I'm going back for lab work & the lab is just one door over. I love the convenience of having everything in one office. I didn't indulge, but there is a Keurig coffee maker in the waiting room & I overheard someone saying they have tea k-cups too. I found Dr Santini to be kind, caring and warm. Dr Santini also has a great personality and she made me feel very comfortable. It feels so good to have a new primary who I feel comfortable with. Checkout their website: www.ppcare.net. You can make appointments, take a virtual tour and read each provider's bio. There is also a patient portal where you can set up an account and access your records online. The office is on the south side of Linton Blvd just a few feet east from the intersection of Linton and Military Trail. Poppy's is next door if your looking to grab a bite after your appointment. The receptionist was very helpful with my insurance, the nurse taking my vitals was friendly & making an appointment was easy because they actually answer the phone. The patient checkout person was relaxed and very friendly. She was juggling a few things at once yet she remained calm and always had a smile on her face. A real smile, not a fake one and I can tell. The beautiful thing about this office are the people who run it. Every person I encountered was warm and caring.

I am a 58 year old that has been a patient of Dr.Roy Cohen from Dr Santinis Group for 15 years. Dr…read moreCohen retired last year, and I started to see Dr. Santini i am disabled, and house ridden. I have several major disabilities. I am an extremely respectful person, and Im not a complainer, but I will voice my opinion if I'm wrongfully disrespectEd. I caught Covid at the end of December. I had a fever for a couple of weeks (among some other symptom). The second day after I got the virus, I was in line for two hours at MD Now (Urgent Care) getting tested. After a week of having a fever I called Dr Santinis office and left a message with the Pa. After three days, ( on a Friday) the PA called me back to tell me that Dr Santini hasn't replied to my message yet. So I made a virtual doctors appointment. At the time of the appointment she telephoned me which in the past she made it a big deal to use virtual FaceTime through a physicians network. I explained to her what I had and testing positive and a controlled pain medication I've been on for many years not really keeping my fever at bay. She then blew up, and demanded to know who gave me that medication. She got very hostile. Then she said "Oh, I see your very heavy." (I am what I am, it's hard to lose weight when you can't move around very much, besides what does that even have to do with anything)? Then she said, if you feel you need an xray or anything else go to MD Now and get it, don't come here. And besides, it seems like your on the mend. She was making insults and she didn't even read my chart to see who I was, and why I take a lot of medications. I've been to her seven times, and each time I ask for a refill on my medication, it's like pulling teeth. Needless to say, I am switching to a different group of Doctors. Even if she was having a bad day, shouldn't you look into a patients chart before making accusations? I see the PPC business office reads these, but they seem to only reply to the positive reviews. Ive been with you for 15 years. Would be nice to get a response!!!

Aweful desk waited hour after confirming appointment was told wiith dr moraes. Waited as he passed…read moreme several times one hour past my appointment to see his regular patients. Than was told he is not taking new patients after i took off work confirmed and waited like a ahole for hom. Just like most drs in south florida not worth the wait and common courtesy is lacking. They should tell the truth to all his patients he has no time and is to money hungry to turn people away!!!!

It took the staff 4 days to finally call in my prescription. When I went to go pick it up the…read morepharmacist told me the Doctors office only called in a 14 day supply because they said I needed to make an appointment to see the Doctor. This clearly shows how incompetent the office is because I had scheduled an appointment to see the Doctor prior to asking for a refill on my medication. This office is not even capable of handling a simple prescription refill. How could you even trust them with your health? Do yourself a favor and find another Doctor with a responsible and competent staff.

Couple years ago I was referred to Dr Baca in Boca Raton FL,because I have osteoporosis.We try…read moremedication which didn't work for me after few months. This review is not about Dr.Baca but Boca office he is working from.Most neglecting and worst office stuff you can experience.When you call (no matter what time of the day)they pick up the phone and put you on hold immediately without even know what is all about you calling. Nobody ever call back or when they call is couple of days later or weeks.I am still waiting for the phone call ,because my insurance approved me for the drug It supposed to help me.Weeks past and I still didn't get the phone call from the dr.Baca nurse . It is time for me to get my papers and look for another dr. Do not go there unless you have lost of time for waiting,I do not,I am working and my time is valuable also,but the way ,this is not free service,I am paying lot of money fo medical insurance.I am giving one star because otherwise I cannot post this,the deserve big fat 0

Excellent clinician who spends a lot of time making a proper diagnosis. Highly recommended!read more

Great Doc. Excellent diagnostician. Very caring family type practice.Too bad he is exclusively…read moreconcierge.

Reviewing Adam Aroyo NP. My 88yo father saw Dr Aroyo in the office. Dr Aroyo is new to the practice…read moreand took the time necessary to perform a thorough medical history and medication review with my dad. He also took the time during the appointment to speak with me on the phone. I am my dad's POA and a physician myself but live on the other side of the country and could not be there. He explained to my dad what he was doing and why in a way that even my dad could understand. I am 100 percent confident that in the future my dad can be seen and well taken care of by Dr Aroyo.

I had an excellent experience and was truly impressed by the quality and level of service. The team…read morewas professional, attentive, and ensured everything went smoothly from start to finish. The attention to detail and commitment to excellence really stand out. I would highly recommend this to anyone looking for a reliable and high-quality experience. Crystal and Maya were stupendous. I have always bruised when getting blood drawn and for the first time ever, I did not bruise. I will be leaving Cleveland Clinic and coming here for my medical services. Amazing staff!!!!

I've gone to this practice since 2010. All my providers there have been nothing but amazing. I…read morewrote a previous yelp review and gave the practice five stars. However, they have been under new management for a couple of months. All the previous providers have left the practice. I was never notified that my provider left the practice. In fact, photographs of my former provider and others are still on the webpage, so how was I to know they left? I never received a phone call or a letter in the mail. I found out about this recently when my insurance request requested a prior authorization. I went to their new website, and my provider wasn't listed. So I called to ask about this. The first time I called and the phone rang forever with no one picking up the phone. When I was finally able to get through, a young lady answered the phone. I told her about my situation with the prior authorization and she told me that my provider was no longer there. I was told that I had to come in and see a new provider and when I asked why , I was told have a nice day and then hung up on. I wasn't rude; I just had questions, like who my new provider is and why they need me to come in, since I just had an exam two months earlier. And I don't know why, but they called me back 10 minutes later and said they suddenly had an appointment for me the next morning. So I came in to see what was going on. My new provider was very young and I'm not sure how much experience they had. While they were nice, she informed me of the new policies. For example, they began charging for blood draws in the office that had previously been free. It was $35, and now it's down to $15; otherwise, I have to go to another location to have my blood drawn. They put an order for me to have my blood work drawn, even though I just had it drawn 6 to 8 weeks. I asked for a prior authorization which I was told they would do, but after two weeks, I went to my pharmacy and they said they never received one. The front desk used to be helpful, but recently when I went in, everybody was sitting around in a circle talking to each other, pretty much ignoring that I was there. This used to be a very warm, friendly practice that put the patient's needs first. Now, it seems this new management is very business-oriented, looking for ways to make more money at the expense of providing good customer service and focusing on my healthcare needs. I am now leaving this practice, which makes me sad. I feel very sorry for older people who go there. They probably don't know who their provider is anymore and will have to start over with a new provider from the beginning. It's hard to find a good medical practice for your routine healthcare these days, especially in Boca Raton, where everybody is moving towards concierge service. I wouldn't be surprised if this place goes out of business in the next year.

very helpful and right approach to my specific health issues. Would recommendread more

The appointment didn't go how I expected -- we barely spoke about my actual health concerns, and…read moreinstead, he talked about unrelated things. It didn't feel genuine or focused on my situation, and overall just felt off. The bigger problem was with the scheduling and communication. It was almost impossible to reach anyone, and the front desk lady (who seems to be related to him) was extremely rude and disorganized. She messed up my appointment dates multiple times- once I drove an hour just to find the office closed. She also kept confusing my name and didn't seem to understand how to handle basic scheduling. Because of all the confusion and poor communication, I ended up leaving and stopping treatment altogether. Very disappointing experience overall, even though Dr. Borenstein himself seemed okay.

Incompetent doctor. I scheduled an appointment for new symptoms, and they called me back saying Dr…read more Abitbol camceled my appointment, claiming I should see a neurologist instead, as in, he couldn't help me with a specific, completely different issue a year ago, so he cowardly says to see another unrelated doctor, instead of telling me to find another GI, for a GI RELATED ISSUE. Should have read the reviews before I ever entered this office.

Twice I tried to schedule a colonoscopy but this office refuses to schedule times for procedures,…read morejust dates. As a diabetic, I need a first thing appointment. They don't provide a time to you until two days before the procedure. When my appointment was too late, I called to cancel and they are charging a $100 cancellation fee. Total scam. Rude people and a doctor who obviously does not care about patient's well being.