Sami Ragab has been responsive, polite, thorough, and incredibly attentive throughout my husband's…read morereal estate dispute. Before our consultation, my husband provided Sami with the relevant correspondence and agreements, and Sami came fully prepared and well informed about the matter. His consultation and representation have been exactly what we were looking for. He has been a true advocate for us and, quite honestly, a godsend during a stressful situation. I found Sami to be patient, professional, and exceptionally clear when explaining the law, our options, and the best next steps. He communicated everything concisely while making sure we fully understood our situation. We are extremely grateful for his guidance and representation and would highly recommend Sami Ragab to anyone seeking a knowledgeable, thorough, and dedicated attorney.

If transparency, accountability, and clear communication are important to you when it comes to…read morebilling, I would think twice before choosing Ragab Law Firm- especially working with Amy Casey. My biggest concern with this firm was not the cost of legal services--I have no issue paying for services that are properly communicated and provided. My concern was the lack of transparency surrounding communication and billing, and how the situation was handled when those concerns were raised. I want to specifically address my experience with Amy Casey, because her handling of the situation was the most disappointing part of this experience. When the billing concerns were brought to the firm's attention, Amy acknowledged the mistakes, apologized, and took accountability in her own words. However, despite that acknowledgment, the underlying issue was not resolved. Instead, the interaction became increasingly frustrating, with communication that I experienced as rude, passive-aggressive, and dismissive. What was particularly disappointing was that I was the actual client, yet Amy would not directly address me and instead continued speaking to my business partner, who was simply there with me. I expected to be treated with basic professional courtesy and to have my concerns heard directly. Instead, Amy walked away from the conversation without allowing me to fully explain my concerns. There was very little empathy or willingness to listen. To me, accountability means more than simply saying you're sorry or acknowledging that a mistake was made--it means taking action to correct the problem. Actions speak louder than words. Once a firm acknowledges that mistakes were made, the expectation should be that those mistakes are addressed rather than simply explained away. There were also significant concerns regarding billing transparency. At the beginning of the process, invoices were sent showing $0.00, despite there ultimately being detailed billing associated with the work. Only after we raised a formal complaint did a detailed invoice suddenly become available. Again, my concern was never about paying for legitimate legal work. I will gladly pay for services I receive. The issue is whether the client is clearly informed about what is being billed and given accurate documentation along the way. As for Moses, who handled my case, I want to be fair and distinguish my experience with him from my experience with the firm's administration. Moses was great to work with overall, although communication was not always at the level I would have expected based on the communication standards the firm represents that it provides. Sammi was also a positive part of my experience. He was kind, communicated with us, apologized for what occurred, and ultimately helped resolve the situation. I genuinely appreciated his professionalism and willingness to address the issue. When concerns escalate to where the owner of the firm is having to reach out... not a good look. That said, staff represent the firm, and ultimately the firm's leadership is responsible for how clients are treated and how mistakes are handled. A client's experience should not depend on which person happens to be handling the issue. I am leaving this review because I believe clients deserve transparency, clear communication, accountability, and respect--especially when something goes wrong. My experience with Moses and Sammi was positive in important ways, but my experience with Amy Casey and the firm's handling of the billing and communication issues significantly overshadowed those positives. I would not recommend working with Amy Casey based on my experience. If you choose Ragab Law Firm, I would strongly recommend making sure you understand exactly how billing will be handled and that all communication regarding fees and services is documented from the beginning.

Preston and the entire staff at Branaugh Law Offices are the most professional, friendly, and…read moreknowledgeable estate planning attorneys we know. They very effectively helped us update our wills and trusts, and the entire experience was pleasant from start to finish. This is a true homegrown firm that provides stellar customer service. We recommend them highly.

My husband and I needed to update our wills and trust, and we were pleased with the Branaugh firm…read more We got a prompt appointment, and Preston Branaugh only changed the specific pages in the documents that needed updating. Billing was reasonable and perfectly clear. The work was finished in a timely manner. I am a retired legal investigator (working exclusively with trial lawyers) so I have been in many law offices, and I am glad we could have our needs met in our own neighborhood.

It gives me great pleasure to share my first-hand experience of attorney Doug Marsh of Cambridge…read moreLaw. From the first contact to filing a motion and responses, Doug has been punctual, detailed, and well-prepared. He gives a balanced and realistic view of what litigation may entail so that the client can make an informed decision at every point. Doug also has the gift of being able to communicate legal concepts in layman's terms. I always feel that he cares about the quality of his work and has the best interests of his clients. I would recommend this firm highly, and Doug Marsh in particular.

Reid was a lifesaver for us. His expertise in partner law guided us through a difficult situation…read more He was always available to talk with us with short notice and even managed to draft an agreement for us from start to finish in less than 4 days. I highly recommend him and his firm. Thank you again, you were a lifesaver for us!

I had a very good experience working with Kidneigh and Kaufman. Kayla was the best. She was so…read morehelpful and always very on top of everything. Charlie and Steve were very nice. I was happy with my settlement. I would work with them again.

For my personal injury case, I hired Kidneigh & Kaufman! I'm certainly glad I did! Kayla, the…read moreParalegal assigned to my case was outstanding! She was always so pleasant, cheerful and and hard working. She kept me up to date on everything every step of the Way. Steve, my Attourney, is a rock star as well! They worked hard on my case and I am very happy with the result! Thank you Steve and a very special thank you again to Kayla!

Mark was the best attorney. Very professional and knowledgeable. He is very patient and also a…read moregreat person. Thank you so much for what you did for us, Mark.

This guy is the worst most incompetent bankruptcy lawyer ever . This dude took all my money and…read moreall my transcripts and paperwork and lost all of it. Now he is refusing to file my chapter 7 , even though my wages are being garnished. He wants me to send him the paperwork again . Over 1300.00 down the drain. Please do not call or hire this lazy con artist . Im trying to get my money back now and go with another lawyer but no luck so far. Make sure you get references before you hire any lawyer . That was my fault . But i trusted this guy and he screwed me !

Igor left such a bad taste in my mouth for attorneys as a whole. He doesn't listen, fails to do…read moreany due diligence. He never responds or works on the case. He's been turned into the state bar association for his misconduct.

I was very disappointed in my experience with Igor Raykin. He called at 7 p.m. at night (not an…read moreissue for me) but then acted impatient and annoyed with my questions. He ended the call with a sigh and a "Ma'm. *long pause* Have a good night." And he hung up on me. I cannot believe that a legal professional would behave in such a manner. I would never recommend nor hire someone with such behavior.

Update: Of course you do, as we have had numerous email…read moreconversations back and forth and you have my phone number as well so if you would like to act like a professional and reach out to me about how you plan on rectifying this I'd be happy to hear it Had a lengthy conversation with Benjamin regarding my Landlord situation as they were not providing reasonable accommodations due to my disability thus creating a hazardous living environment for me. He explained to me my rights and even coached me on what to say to my Landlord and told me if they continue to not provide me reasonable accomodations, he would assist me with a claim. I followed his directions as he walked me through it every step of the way and as a result my Landlord not only decided not to accommodate me but unlawfully forced me out of my apartment as well but Benjamin reneged on the agreement not assisting me on a claim and provided no explanation or anything, just simply stopped responding and leaving me displaced

Ben is a clear, responsive, and very collaborative advocate. He made me feel like a partner in my…read morerepresentation, and took my concerns and objectives seriously. Being involved in a legal proceeding of any kind is stressful and difficult, and Ben provided a steady hand. I could not recommend him more highly.

Thank you, Sean for all the excellent detail to my case including being cognizant of my needs and…read moremaking every effort to meet them. My expectations of your courtesy, explanation, and billing needs exceeded my expectations. I would highly recommend this law firm.