Extremely rude property manager named Colleen Jackson. I asked her a simple question about noisy…read moreneighbors, stating that I felt a noise complaint to the police felt extreme, so I'd like to see if she could address it. She was very rude on the phone and dismissed my request while bringing up past issues involving other people that I know nothing about nor have any involvement in. Next time I know to call the cops instead of Colleen the next time this neighbors are irrationally loud.

Would give them 0/5 if I could. They flooded me and damaged my ceiling LED lights and then refused…read moreto pay for it. Pride property management is one of the worse property managers in NYC. If you're looking for someone decent, steer clear of them.

I moved into this apartment in September 2024. Despite repeated emails, texts, and calls, I had no…read moreheat until December. I had to buy electric space heaters for myself and my daughter, but they constantly tripped the power. I had no access to the breaker panel, so we were left in the cold and dark multiple times until the next day when they will send someone to fix it. When heat was finally turned on, it was loud, unreliable, and sprayed rust-colored water. It made sleeping nearly impossible. The lease clearly stated that heat was included -- but that wasn't the case in reality. The building management was unresponsive and negligent. I would never recommend this place to anyone. Tenants deserve better. Thankfully, I've since moved and finally feel safe and comfortable. But this was an unacceptable and exhausting experience.

Their website says "professionally managed". At least PMA does answer their phones unlike the…read moreproperties they managed. However, they have never rectified (to my knowledge) any of the issues raised at the board meetings that are held at their properties. Once they actually rectify their property issues, then I will have a higher regard for their services.

These people have developer friends that they prioritize above any other buyer or seller. If you're…read morenot a developer they don't care about you. If you're a buyer, they'll sell their developer's house at a laughably high price. If you're a seller, they'll talk you into selling your house at a dirt cheap price and brainwash you into believing that your house is worthless. There are many other realtors in the area. Stay far away from these people.

We had a great experience with Barri Plawker. She helped us buy our new home in Englewood Cliffs…read moreand was there to support us along the way. Very responsive, detail oriented and professional.

ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

The lack of consideration and care by M&N Management regarding their tenants is breathtaking. At…read moreevery turn, they've shown nothing but active hostility to residents requesting the bare minimum regarding their safety in their buildings. Under no circumstance should you trust these people with your living situation. In their Broadway Crescent Building, a resident has been allowed to suffer for years with a mental health crisis. Rather than being proactive in removing the individual from the property and getting them the help they need and deserve, they are instead allowed to slam on their door with a hammer all night, destroy their appliances and throw them in the hallway, and threaten other tenants and people on the street. To name just a few examples. See the attached photo of the door in question for a taste of what living in an M&N-owned building is like. Management has remained committed to not communicating with residents who are rightly scared to be in their own homes. In fact, they often ignore calls from tenants asking for information about the situation, or, if they actually pick up their phones, treat them as if they are a waste of time. The management team making up this company should not be allowed to be responsible for human beings' homes and well-being, and in fact, have shown a blatant disregard for the quality of life of people they gleefully accept money from. tl;dr: rent somewhere else.

This management company absolutely refuses to accept responsibility or accountability for their…read morenumerous mistakes and misinformation. M & N Management really dropped the ball. I have been a diligent tenant in one of their buildings since 2014, almost ten years now. I have been calling the management office intermittently since July of 2022 to inquire about the availability of three bedroom apartments within the same building. Was told each time that I've been added to their "waitlist" and would be called when an apartment opened up. This was not the case. I was never called and found out too late that a three bedroom apartment on the same floor of my building, just across the hall from my apartment was listed on Street Easy on on 4/4/23, was up for four days then delisted on 4/7/23, rented out to new tenants. When I called the management office back to inquire about this the gentleman I spoke with seemed to be surprised by this information. Nor were they aware I was on any waitlist to be called for an opening for a three bedroom apartment, nor could they come up with a response as to why I was not called. Needless to say I am very disappointed and very disheartened with this incident because I absolutely love my building and neighborhood and would love to remain here. It is also very concerning to know that they do not have an efficient way to track these interactions system wide. **UPDATE** I called the management office on 7/20/23 to inquire about apartment availability and to confirm I was still on their waitlist only to be told there was no waitlist and that I would have to call at the end of each month for availability. I then called on 9/1/23 to check for apartment availability to then be told that there is a new protocol that was put in place two months ago that required people interested in apartments to complete a registration form. At no point was I informed of this when I called on 7/20/23, less than two months ago. I have ongoing emails with members of the management office team consistently asking why these issues and miscommunications keep arising. No one will directly answer my questions and I have been continuously disregarded. Absolutely no one has acknowledged that they have dropped the ball on this entire situation. Additional update: still no response to my inquiries as to why the ball was dropped and why so much misinformation was provided to me, but was pretty much told to look elsewhere. Have the email chain to back it up

I live in a REM managed building on the UWS. My building has been managed by REM for several years…read morenow. I have found the building managers and super to be very responsive and they are quick to fix things. They have also kept the building very clean.They seem to really care about the tenants.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!