Unless you want to come back here multiple times as we had to, DO NOT RENT FROM HERE! We rented two bikes for one week and had to return 4 times! Our seat broke, twice. On one, the wheel buckled and the mudguard had been jury rigged with paper shoved in it so the bike broke 2 miles out from town and my boyfriend RAN the whole way back with the bike to get it fixed before they closed at 7pm. The next day, the other bike got a flat tire and he had to run almost the whole way back from the beach. AGAIN. Unlike Ola bike, they do not come help you if something breaks. We both went through multiple bikes in one week and they were all garbage. It got to the point we stopped bothering to go back. Ended up with one bike that was too small and had a kickstand that fell down going over every bump (dangerous) and one that had broken handle bars (weren't secure and couldn't be tightened with wrench)We weren't expecting much, but bikes that function and safely and relatively comfortably got us from Tulum town to the beach. Apparently that was too much to ask for. We made the most of it and it turned into a fun joke/ challenge for us, but the business owner should be ashamed. Do not rent here. We chose it because it was close to us despite having only one review. Don't let our mistake be yours. read more