Rude, unfriendly staff. No hello, no thank you, nothing to make you feel welcomed…read moreChicken as almost always is the best and I mean the best, but check your order before you leave. Often times you get some other person's order or the order is wrong. Place is clean, but you can feel like you are welcomed ti the place. Too bad biz the chicken is outstanding

Service is terrible!! Rude and completely unfriendly clerk seemed like she was mad she was at work…read more Food as always was very good but you need to train your employees to be friendly. I will think twice before I return.

Went this location for dinner. Sign said to seat yourself. My wife and I grabbed a booth and sat…read morethere for 15 minutes and never saw any wait staff. My wife went looking for someone and couldn't locate anyone, so we went to another restaurant. I notified corporate about this and they responded that the unit manager would be in touch, but that never happened. I then notified corporate that no one had reached out. Now corporate is no longer replying. Personally I like the food but service is lacking. It is no wonder that business is falling off at this chain. If you have good food and great service, customers will come, but if service is poor or non existent then the chain will fail. I hope they are listening.

I love this place so much I come here everytime I cannot think of anywhere to go. I also love the…read morefood they have, and how my food always gets taken to me super fast. 5 Stars!

The 4 of us stopped in 3/21/26 at 11:30 AM ish 4 lunch and couple beers.We parked right in front(I…read morewalk with a Cane,Disabled Marine Vet) ! Owner rushes out n tells us we can't park there because it is Reserved for Motorcycles(ABSOLUTELY NO SIGN) ! There was 1 car parked there,I asked about it n Owner Avoided the ? ! The 2 Handicap Spots were Blocked by a Construction PU ! We moved 2 another parking spot n went in.We stayed "Approximately" Hour n 1/2,and paid the Bill n left 25%Tip.The Car parked out front n Owner were Gone ! Guess we could Figure out who's Car that was,But No Sign of Any Motorcycles ! Food was Good n Arrived Shortly after Ordering ! My Advice to Owner,Keep "Handicap Spot" open at ALL TIMES when Bar is OPEN,if you are going to RESERVE SPOTS 4 Motorcycles POST IT ! Please do park YOUR CAR in the "Non Posted Motorcycle Only" Spots ! I'm Guessing this a "Different" Owner than B4 ? It will be "QUITE A WHILE" B4 we're Back ! You Need to Get Your ACT TOGETHER Ma'am ! I trying to B nice and not use the "" Emoji ! Have a Great Day

Another hidden gem needed back home!…read more The building is awesome and the decor was right up my alley. I ordered the Turkey Ruben and hit the spot. The house made slaw was a great plus. The onion rings were crunchy and not soggy which was a plus. Definitely check this place out if you're in the area!

The owner of Top Hat is a creep. He hits on me every time I pick up a pizza. This last time he…read morecrossed the line. He asked if I was married, asked if I had a boyfriend, winked at me multiple times, asked for my phone number and told me to ignore the porn on his phone. He also admitted that he had been drinking before work. I just wanted my pizza and to get the heck out of there. This is unfortunate because Top Hat makes good pizza and is one of the few places I can get vegan options. I will never step foot in the store again.

Very poor customer service. Being rude to a customer that tipped 7$ on a single pizza carryout is…read morecrazy work..

Arabic and Indian food that is much needed for this area! Food made fresh while you wait. Crispy…read moreseasoned fries. Lamb is soft and delicately seasoned! Crispy vegetables. The white sauce didn't have much of a taste- which was raved about online. With limited seating next to the kitchen, you hear the hum of the ventilation- which isn't too too disrupting if you like a brown noise. Sandwich with French fries is a value for the price! Will be a returning customer for sure!

The East Moline location is not the cleanest restaurant by any stretch. They have a problem with…read moreflies, probably because the dumpster is too close to the building. That out of the way.... let's talk about service. The manager who's taken my order several times is not very friendly at all. I usually get a dirty look from him at best. As far as the other staff is concerned, they can't tell the difference between regular and extra crispy chicken. Go to the Moline location (by South Park Mall) for friendlier and better service.

Stop there on 11/1/2025 for lunch. We order two number 12 plain. Both came with pickels, mayonaise…read moreand a little lite green something. The fries were also cold. We will not be going back there.

Pizza was burnt. X large size was medium, at best. Worst $22 cardboard box I have ever paid for…read more Service was terrible. Asked for a manager. He told me to bring the burnt pizza back and he'll "swap it". I'm not going all the way back there. The pizza went in the trash. Along with my $22+tip. Where it belongs. Trash food. That's not "food". It's trash

The delivery guy needs have his attitude adjustment. If he didn't want to work on Christmas Eve,…read moredoesn't give him to be rude. The pizza was flattened and box crushed. It looked like he sat on it. Didn't wait for to get extra cash to hand him.

The food I ordered was amazing as always, nice and hot when it was delivered to me we definitely…read moreorder again

I sent my husband to pick up pizza. He didn't realize that it was already ordered and would be in…read morethe portal. He ordered 2 pizzas and paid. I had already paid so I called and the guy that waited on him took my call and said he would have a coupon there for me. Today I went in and Spencer was there, same guy and remembered me calling. He gave me my order that I didn't get. This was on us not them. So Thankful for excellent customer service.