I'm only leaving 1 star because I can't leave a review otherwise!!! You got 8 people on duty and they can't read that I had a pepperoni pizza with garlic parmesan wings. Since yall decided to make me a cheese pizza I returned and asked for all of my food to be remade they had the nerve to slide my wings through again add more sauce and give them back to me as if I didn't know. The manager on duty had the nerve to tell me I promise you they are going to taste much better.... Please tell me how that sounds crazy to me I'm so pissed and disappointed because I really like this location. read more

Papa Johns Pizza - Pizza Near Me - Riverdale, Georgia

Honestly, whoever the whole staff was for this location today did fantastic. We ordered our food via delivery and they sent it through DoorDash who messed up the pizzas horribly where we had to go back up there to ask to get it remade. They were very understanding about the situation and gladly remade it. Would recommend this location! read more

I stopped ordering from here, recently tried on two occasions, today being one. This pizza is pure trash. I had little Caesars and it beats this 8/10. This gets a 2/10. read more

The workers at this location are all out of uniform and all look like YNs. Very unprofessional workers at this location and they attempted to do charge me when I already paid. I strongly don't recommend going to this location. read more

SMMFH ~ Long story short IM WAITING ON MY ORDER the Delivery Truck comes buddy had to stop and look over paperwork touching stuff and even had to move his car ~ CAME IN AND WENT RIGHT BACK SLANGING PIZZA ‍‍ WHAT yall can have that FAM { TERRIBLE } read more

I personally stopped eating papa johns, picked up a pizza from here for an event. The pizzas were taking a while the employees kept everyone updated on their order, they weren't ready on time but it was nice to get informed regularly on when the orders would be ready. read more

This was a horrible experience as soon as I walked into the restaurant. *sigh* I immediately saw to young men with their pants so far down that their entire butts were showing. They were constantly holding the front of their pants which had flour all over the button/zipper area which proves that this place is not sanitary. They are constantly pulling their pants up instead of pulling them up and or wearing a belt which would be most appropriate at work. How is this location still in business or even passing the health score which I hate so much that I didn't review before ordering at this location. They didn't show me my food initially but I am glad that i checked it when I got in my car before leaving because even though my name was on the pizza it wasn't my order. There was no apology, smile or anything when i advised them of the issue just a lot of loud disrespect and the use of inappropriate language in the back. I will never order here again I will gladly drive 30 minutes if needed to get Papa John's. I wish that I could've given no stars! read more

No taste, flavor, under-cooked. The sauce has no flavor. Where are the toppings? The bread requested was original, but I received bread like a cake. I've tried several times with Papa John's and have finally given up. GO BACK TO THE ORIGINAL RECIPE. My only request is a refund. read more

Papa Johns Pizza - Tasteless "pizza" - Pizza Near Me - Riverdale, Georgia

Ordered the Parmesan crusted Philly Cheese steak Papadia thru the app for delivery on Nov. 9 around 3:30pm. The driver arrived on time and my food was steaming hot like I love it. Plus I got a Garlic and Cheese cup. It was delicious read more

Papa Johns Pizza - Papadia - Pizza Near Me - Riverdale, Georgia

Absolutely hate this location. Definitely the most horrific experience ever! I was chased outside by the a manager because he refused to switch out a mushed pepper they gave me!! When I asked for my $$ he refused. I had my twin babies waiting in car crying and screaming because they were hungry and when they saw the guy approach my car aggressively! I attempted to call law enforcement but my babies were crying because they didn't want police to come! No one from upper management have reached out to me since. I walked away terrified because he followed me out to my car! I left with no pizza and they refused to refund me my $$!!! read more

I ordered from this store multiple times and each time they forget my drink each time with the same response that they can credit back my card. im not sure what they got going on but it needs to be fixed. read more

My pizza was left on the ground outside of my door. My pizza was cold,dry and the pepperoni's were hard. I will not be ordering from the Riverdale Papa John's ever again!! And to top it off it look like Shaq picture is laughing at me on the box..SMH!! read more

Papa Johns Pizza - My pizza was left on the ground outside my door, then I was really pissed that it was cold and dry. Very angry and disappointed - Pizza Near Me - Riverdale, Georgia

The pizza was ready on time. Their dough has been too thick lately. It's very noisy in there. Some of the workers could work on their customer service skills. But I love pizza and it's close to the house. read more

Papa Johns Pizza - Pizza Near Me - Riverdale, Georgia

Worst Do not order Go to some where else unless you want to wait two hours and find out your order was returned with no phone call or customer service the worst no not order go somewhere else read more

My kid wanted pizza so I ordered online here. This is during the pandemic. She liked the pizza and I have never received one so fast! I'm still in shock! ol read more

My pizza was undercooked. This has happened more than once. The pizza tasted doughy like they didn't attempt to cook it all the way. They also never give me the extra sauces I paid for. This will be the last time I place an order here. read more

Unbelievable!!! Does these people even answer the phone?? I've been sitting and waiting, and sitting and waiting. The recording is just playing and playing. I'm yawning!! Ok enough already. I chanced it and called Pizza Hut just to see who was worse, and wouldn't you know they actually Surprised me, not only did they pick up quickly but got My pie ready very quickly and it was really good. Pizza Hut has flipped the script because they use to be Terrible, and the wings were also excellent. Papa johns can kick rocks. read more

CLOSE THIS PLACE DOWN!! TUH-DAY‼Customer service horrible right along with their food!! Omg!! I was so disappointed! My pizza was so cold it taste like a thawed out frozen pizza. How dare you have the audacity to have bad customer service and sell bad food at the same time!! Y'all disgust me. read more

If I could give this store a negative 10 stars, I would. Ordered delivery from this location. The intake over the phone was pleasant as well as the actual delivery, however the crust of one of my pizza's was burnt. I immediately called to state the problem. I was on hold for over 30 minutes and rerouted several times just to be told by the young lady that answered the phone that, "We just do not believe you that the pizza was burnt." The young lady was pleasantly rude while conversing with her coworker. The final resolution that she could offer was 50% of my next order. NO THANK YOU, I will NOT BE BACK! When I asked for the corporate number, she stated that she did not know it. I will be disputing this order and contacting the corporate office. read more

We use to go to Papa John all the time. Never. I mean never again. We ordered a one topping with extra cheese and it was disgusting. It was supposed to be a NY style. Literally 5 inches from the crust was without any topping and there was literally no sauce on the pizza at all. Not sure what is wrong with this place. read more

Called at 8:46pm to get an order delivered. At 10:38pm the order had not been delivered so I called to see what the ETA was. The lady, you know she was rude, said "we didn't have any drivers and had to place it through door dash. Mind you, I called my order in, if I wanted it through door dash, I would have placed it through door dash. So I asked her when would it be delivered and she said she didn't know. So when I order through door dash I can track the delivery so you mean to tell me that instead of calling me to tell me the dilemma, you placed my order through door dash and you can't trace the driver? So how did you track him down to deliver my order? How did you track him down to come to the store to pick up the order? So I told her to just refund the money back to my card. How dare you give my order to an outside vendor when you could have told me, before allowing me to to place an order, that you didn't have any drivers. However I blame myself as well, it is the Riverdale location. read more

Do not go to this pizza spot! I repeat do not go! There service is TERRIBLE!!!!!! I WAITED 3 hours or my family's food!!!!! Then when I went up there they wanna have an attitude and didn't even try to compensate me or anything. I wasn't even there for the money. SERVICE IS GARBAGE!!!!!! read more

If you are looking for a horrible pizza delivery experience this is it!!!!! When you order online it tells you 25-30 min delivery time then when I called the store 1 hour later they tell me that it's a 2 hour delivery time. They have been short staffed for the last two years. It seems to me if corporate cared about its patrons they would possibly raise the pay to keep people there...RETENTION RETENTION corporate. Maybe they care enough to read this and take some advice. The lies you tell about delivery affect your drivers tips which will intern make them quit. You will never figure out your staffing issue if you dont resolve this issue first. If nothing else close this location. read more

I ordered a pizza a from this branch, and it took them an hour and a half to deliver it to me. They are a five minute drive from my house. The customer service skills of the staff are definitely lacking, but this location is convenient when I am craving a Papa John's pizza or those cheese sticks with marinara sauce. read more

Horrible, I will never order from them again. I don't mine the delivery wait time, but the fact that they have the laziest drivers in the world. The first time I order delivery, the driver went to the wrong building in my complex and when I tried my best to direct him to the right building. He argued me down, so me and my friend got in his car and had to drive to the DELIVERY DRIVER!!! When I called to complain and explain I don't pay for delivery to have to still get in my car and drive, I was told tthe driver does not liKe to go up steps. Okay, how in the heck is this my problem when I am paying for a service? I ordered again today for the lady driver to call me and ask am I coming out of the gate to get the pizza, I told her no but here is the gate code and my building number I'm standing outside. She dials the gate code and I buzz her in, mind you the whole time I can see the front gate. And if you come in my complex you can't get out without passing my apartment building, she backs up and turns around anD starts to drive away. I call her and she does not pick up, so at this point I'm upset. I call the location but the manager calls me at the same time and I explain it all to him, and how I always have this problem with this locations lazy drivers. All he can say is it's always a problem with that gate, sir the gate I go through everyday and the one I'm watching my neighbors come through. Then it's " well do you want me to call her and tell her to come back?", now sir I will like me refund and I'll call the main office tomorrow morning. read more

First of all, the pizza was completely over cooked. They did not have any BBQ sauce on it and the bottom was slightly burned. I figured that since it was over cooked, then the sauce was cooked too into the food. The cut of that same pizza was triangle cut when I requested Chicago cut. They tried to rectify that issue but I was okay with it. The pizza was completely dry though. Also, the delivery driver was upset I didn't tip him. He wouldn't stop asking for a tip even after I said no. This was the most disappointing experience I have ever received with Papa John's. 100 percent guaranteed actually meant 100 percent dissatisfaction read more

Oh my God. I ordered online. My pizza never arrived. Never. And then they closed. 4 miles away and it was 115-135 minutes ugh. But then no show. No call nothing. Piss-poor management and staffing. Then I call and it's going to be 5-7 business days to refund my credit card. What bullshit is that. Complained to corporate offered me a free pizza. Waiting 2 hours for that one. What the hell happened to Papa Johns. Customer service is awful. They should be smacked with a cold pizza and have their franchise revoked. read more

I ordered a pizza at 8:30pm, didn't receive the pizza until after 10:30pm and the order was wrong. I'm vegan, asked for no cheese and no meat, and it had cheese on it. I complained, they said they would send me another pizza, I didn't get it until around 12:00am and it was wrong as well, had pepperoni on it. Tried to call again, no answer. Then I called back this morning and was told they don't have delivery drivers and I would have to bring in both pizzas before I can get the one I ordered. Horrible, the absolute worst, please don't waste your time and order from them. This isn't the first time I've had issues with this particular store. They are slow, will get your order wrong and don't really want to fix it, they are sloppy. read more

Place an order line for carry out two pizzas an hour later the order was not ready. While wait I notice one of the staff who was transferring the pizzas from the oven to the take out box cough on his hands. I advise the individual to wash his hands notified the manager. Not sure if the staff member washed his hands or not. This is not efficient and has poor hygiene. Avoid this establishment; I know I will from now on. read more

Ordered online for delivery got the run around on why the order wasn't at my door 3 hrs later so i tweeted corporate got a response get to wait 48hrs for a phone call which i better get. Now to top it all off you also get this yelp review to deal with i recommend you STAY CLEAR of this location. read more

The worst store to order pizza from. I placed an order for delivery and they called asking me to pick it up. Said they don't have drivers so they are not delivering. If they would, it would take 3 hours. A waste of time dealing with them. read more

if you are starving do not order!!!!omg they are so freaking slow!! it took me almost 3hours 3!!!!!! to get my food,do not order from here

I ordered the pizza 20 min before I left work; it should have been fresh, hot, and ready; it was in the box when I got there; I've never had a problem with PJ's before and so, silly me, I didn't check before leaving; I got home and opened the box. I ordered two medium pizzas and the chicken; they were old, cold, and rubbery; the chicken tasted funny and had a strange texture when chewing. I put it all in the trash. I will NEVER visit this establishment again!! SO DISAPPOINTED. I was disgusted. I paid over $30 for crap...that's right...total CRAP. ...lol...and they're hiring. read more