We order from here quite often. It's close and easy. However, it seems the quality has been dropping in their food. 1st, we have to order our pizza well done otherwise it's really undercooked (raw even) and 2nd, we order the Garlic parm stuffed crust and this time, the garlic sauce was slathered all over the place. 3rd, we order the Oreo Bites and it seems they have been using less and less icing along with them. And this time we ordered, ther was NO icing at all. I tried placing a feedback on their site about this, but of course the order number that is needed to post was not on the label where it should be. Overall, very displeased with this location. It's been getting worse and I doubt we'll be back. read more

I paid a lil call in visit to location The heavy set blond hair girl extremely rude talking about the DD drivers the burgundy hair, girl made situation no better the food took way too long long especially after order was called in probably would get better stars and more business. If had better employment and nicer employees probably has something to do with them.i would imagine. I would not recommend this Papa John's read more

Came at 10:30, tried to place an order they told me the store was closed for "break time" what typa bs is that ? Just lazy

On today, March 27 around 7:30pm, I saw an employee, assuming a manager smoking a cigarette outdoors and on his cell phone. Around 2 minutes later, while waiting for my order, this same guy walked in and begin preparing a pizza without washing his hands. Minutes later he begins eating from a dish of food which appeared to be some sort of leftovers from his home and go back to preparing food. This is gross!!!! read more

Manager is rude and condescending. Never going to order again. They arrived with my order asking for more money. Rejected the order, called the manager who hung up on me twice. GO ELSEWHERE, DO NOT ORDER AND SUPPORT THIS LOCATION. Management needs to change and training of staff needs to occur. read more

This place is ridiculous! I spoke yo the manager named "patty" whom took my order as a delivery 13min away and then decided today out of the 4 times I have ordered to tell me that my address is not deliverable. Every time we order it's always an issue. One day we ordered a pizza and it was literally raw! I just don't understand why have an establishment if you don't want to provide good service or food. Just stop working, stop wasting your time if you're going to give shitty service. Disappointment each time! Would give it a zero if possible. read more

I always order on the app and everything always comes out right, pizza is always good!!!

I ordered 2 medium pizza's and one of them was okay,but my other pizza was half ass. And when I called at 7:39pm 08/24/2022 this so called manager(BLACK) answered the phone and I was telling her the issue she completely hung up on me!!!! I was gonna drive up there and confront her but I'm a gentleman and I don't want any issues! PLEASE DONT ORDER FROM THIS PLACE!!! SHE SUCK AND THE PLACE SUCKS!!!!!! read more

Papa Johns Pizza - Pizza Near Me - Zebulon, North Carolina

Last night I ordered a medium sized pepperoni pizza and received a cheese pizza. Once I called the store to request a corrected pizza, i was told i will not receive a credit or a corrected pizza without showing my receipt in person. My receipt clearly says pepperoni. It took me about 7 minutes to arrive at the store. Once I arrived, I was told by a manager I can not receive a new pizza without returning the old one although I provided my receipt. Please avoid this store until they receive new management and the employees are properly training on customer service. It is not worth it. read more

Papa Johns Pizza - The incorrect pizza I received. The box says it should have had pepperoni toppings however their are none. - Pizza Near Me - Zebulon, North Carolina

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I was able to hold out 1 year from ordering from Papa Johns Zebulon due to the negative reviews. I caved tonight- I called and said "I'd like a medium cheese, medium pepp and cheese sticks please" He says " you want the pick 6". Whatever that is I say "if that is what I ordered". Doorbell rings- I'm handed a cheese pizza and cheese sticks. "Where's my other pizza". Delivery person tells me she's new and only has 2 items sorry... NEVER AGAIN- I WILL KEEP DRIVING MY BUTT TO BRAVOS... read more

This Papa John's store has been a long time needing quality improvement in orders being completed timely and correctly. Time after time my family has ordered the same pizza order and yet they make and have the incorrect pizza delivered to us and better yet not even make side items that you ordered online and say they didn't see it on the order, causing me to call Online order center (That's a WHOLE joke in itself, those call centers have NO idea what we are even calling about)....so in the end my family orders a family meal, gets 1/2 or the wring order and the Manager Chris and the Zebulon store basically says oh well sorry We'll make it and send it out when the driver comes back (what I already waited 56 mins for the wrong order to get to me....and my family now has to wait until I cause the Only driver returns to the store to bring 1/2 of the correct order out to me an hour later!!!! Order with serious cautious from Papa John's in Zebulon NC. ***SO UPDATE TO THIS RECENT POST*** My family has now been waiting over 45 mins for the correct pizza order to be remade and delivered, I call back to speak to the Manager Chris and wondered why I would have to wait for a driver to come back to the store to deliver the correct pizza....I was wondering why if there were 2 managers on duty why one couldn't bring the correct order out to us, his reply was "We don't get paid to deliver pizzas, we get paid to run the store" call me stupid but if your store made an order wrong for the 2nd time wouldn't it be the Manager Chris' responsibility since it's the manager's job to run the store? Running the store means THE STORE, all operations of the store!!! read more

The worst service ever, place a order online, picked it up at the time they said it would be ready! They told me the order was never placed, had to reorder and it took another 1/2 hr. How is this place still open? read more

I should have read the reviews before ordering. $54 for two pizzas and some wings, it took them 1 hour and 46 minutes to make the delivery. The order was wrong and missing some items and now they don't pick up the phone. Do not order from this papa John's! read more

The product and service of this location are straight trash. Prepare to routinely wait close to a couple of hours for a simple pizza.

They have the worst service ever. Waited 20 minutes for them bring the pizza to the parking lot after it came out of the oven and they were called and advised I was there. Finally able to get the pizza by banging on the door. read more

Worst papa johns I have ever ordered from. Took almost 2 hours to get here, left a note saying " do not knock leave on porch" the driver couldn't even follow a simple task. Banged on my door so hard and my dog went crazy. Opened the pizza and the pizza was cut SOOO uneven it's like they did it blind folded. Will never order from here again. Waste of money read more

Ordered one XL pizza 1 1/2 hours ago. Just arrived. I live 3 miles from restaurant. I called to check the status and was told the delivery driver left 45 minutes ago. Will not be ordering again. read more

Order one pizza to be delivered half a mile up the road 35 minutes before it was supposed to be there. 55 minutes later it arrived without any apology or explanation. First and last time I will use this location. Sorely disappointed. read more

I love eating here and the food is great. However, the staff, not so much. 9 people working when I walked in. It was an argument amongst them who was going to give me my already paid for pizza off the warming rack... only took 10 minutes. No one spoke to me, no one asked me if I'd already ordered, nothing. When I was finally helped she seemed like I was an inconvenience, and I'm pretty sure I was since she was a delivery driver and was trying to leave. Customer service isn't their strong point. read more

They didn't include any of the sauces or the red pepper flakes. That stuff adds up. The delivery driver was really gruff and took the pizza out at a really weird angle so toppings fell off‍ read more

I'm not going to be that guy but I work at this location and so do I a lot of young people that this is there first job. So if a customer has a problem of any sort they are all told to just get a manager that can help. If any manager tells you that they can only do so much there not just saying that for giggles and I a lot of times people and say they have been waiting for a hour and it's only really been like 30-35 minutes. Also please remember you are not the only person that has ordered so if we do get to you as soon as you come in there is usually a reason. read more

As you enter this strip-mall Papa John's, you'll be greeted with aromatic mix of pepperoni and old-building smell. Yes, it's a charmingly old facility. The cashier here works the register with a full-body laziness that is so "je ne sais quoi" it can only be described as an art form. As he saunters over to the front counter, he gives me a sleepy-eyed greeting, no words exchange, as if to say, "Well, you just saw I just walked over to the register". Our connection so telepathic, Crossing Over's host and expert medium John Edwards would be amazed. I say to him that I would like to place an order for some pizza. Amazingly again, the cashier speaks without speaking. With a short nod and a slow blink, he mouths the word, "Okay". In my twenty-nine years of experiencing dinning-out I have not ever been assisted with communication between a maitre'd and customer that is so sync'd we be labeled twins if not for our grand differences in appearance. He stares at me for close to a minute before realizing that I do not yet know what I want, possibly he shows that he does not wish to rush me, his only customer, or possibly that he does not see many Papa John's customers ponder how to order a Papa John's pizza. He snaps to, as slowly as a snap can be, to assist. I'll never forget his valiant act of customer service as he raises his limp left arm laterally and gestures with his hand, which forms an almost-full-point but sort of a noncommittal-closed-fist and a half-uncurled pointer-finger looking as though he is holding an imaginary pistol sideways. Except, he did not hold this pose for long. While his arm and claw-like grip float back down to his side, he elegantly mutters, "Specials are on the board". Specials are on the board indeed. I realized then his gesture is to a dry-erase board that hangs a few meters away and is cluttered with barely legible handwritten notations, though it is quite evident "pizza" is written multiple times. Ignoring that colloquial handwriting, I return my gaze to the print on the lighted menu overhead. Though I'll never forget this close encounter with the Papa John's staff, I race to order what will be two of the most delicious pies in my life, cheese and their signature offering, The Works. Our transaction finalizes without a hitch and I walk out into the night with two steaming boxes of oven-cooked pizza. I beg you, delay no further and make the Papa John's in Zebulon North Carolina the next destination on your gastronomic bucket list. I promise, you'll delight eternally on this assembly-line made cuisine. read more

I order ONE pizza, I was told it was going to be an hour wait(and I pre paid) and hour and a half went by and I called and they said they didn't have anything for me and that if I wanted a pizza I would have to wait another hour. No apology, and CRAPPY customer service... we will never be back. read more

This gets 0 rating, it was 30mins before they closed todays date is 11/17/20 me and my grandmother called 4 times and no answer so i drove there with still over 25mins left and parked infront of papa johns and as i was walking in to order wings i put my Mask on and i opened the door, and there had to be 7 people standing around doing absolutely nothing so i dont know why they couldnt answer it was just pure laziness and when i walked in everyone looked stuck like they were shocked or mentally challenged that they actually had a customer, very unprofessional, no one said anything as i was walking up to the counter, then the white girl sitting down playing candy crush on her phone looking all drugged out on heroin and almost sleep said someone will take ur order outside when its 30 degrees freezing , im not standing outside to place a order in the freezing cold when theres 7 different people who couldve answered one of them 4 phone calls, just terrible service, i dont know how its still in buisness, and as i read the reviews i see im not the only person complaining and complaining about the girl on drugs...and i left them with a few choice words... i will never attempt to eat there again unless theres new management and a new crew who really care about their jobs....Pizza Hut Here I Come.. read more