Great people! Always friendly and kind. Good prices too. I've never had a bad experience and highly…read morerecommend.

I went in with a medical exemption on wearing a face mask due to medical issues, that according to…read morelaw I do not have to disclose according to ADA laws and HIPPA. The clerk told me I have to get out of the store. I went back to my car to get a mask so I could at least buy some product, as a being a frequent customer, which would have only taken 20 seconds, and he told me to f*** off. Will never come back here again. I can't believe how bad the customer service is here, don't go here at at all, they don't care about you or your health and safety at all!

the people are kind service is outstanding i shop at tobacco city all the time. the selection of…read moretheir products is amazing.what can i say about the value is you get what you pay for and so much more. for those that gave tobacco city a 1 shame on you. ty tobacco city

This place is a rip off, over charge on cartons but give you a punch card and on your 10th carton…read moregive you $5 off. New owner will scam you and lie to your face. I recommend spending your hard earned money elsewhere

Wayyyy too overpriced! Payed an extra whopping $50-$85 for something! Electricity was out yesterday…read moreso I didn't have a choice, this place was the only place around me that was open. Although after I left, i realized that I should have waited the next damn day but I was so damn out of it tbh. I was in an extremely bad mood for the rest of the day. Before I went to a distributor and paid $55 for something this dude charged me $140 bucks for!!! I Wasn't in my right mind! A non distributor across from this place charges $80 cash for same thing, unfortunately their electricity was out too. Still bummed! Especially when money is funny! That was not cool at all. Especially knowing how much they pay for that $140 bottle! Anywhere from $50-55. Dude made $80 in PROFIT. Pretty sick!

They don't have mango juul pods and they don't sell to me anymore cuz I don't have a second form of…read moreID, last time I checked only one was required. Come on guys you've been selling to me since I was 13 so age was never a big deal you practically sell to children. Also my boy Oscar left and he always offered insane deals for recurring customers that those younger guys just don't do. Overpriced and overhyped i'd stick to the Vape shop across the street.

I'm here outside their store. They say they're opened at 9 and it's 9:35. Still not opened. This…read morehas happened four times now.other than that it's a good place good priced.

So glad I found this place! I walked in on a whim and I was pleasantly surprised. Close to home and…read moreunbeatable prices compared to other local stores. Their prices are mostly even better than ones I've found online for comparable products! They also have a very good selection of CBD and Kratom products and I've not found any cheaper locally! Not only that but it's good, fresh product. The owner and the employees are very kind and helpful too. So happy I found this shop.

Not a CBD product!!!!!…read more There is litterally 23mg of CBDN in a 3g vape ------- Ughhhhh so unfortunately I have to write this. I of course tried to rectify this miscommunication prior to this as I don't want to hurt anyone. However I was just given a load of B.S so my hand has been forced. I went to the store on Tuesday (it was -25 with the wind btw) because I had ran out of actual CBD gummies and I have a health condition that needs to be managed. I had asked for a CBD product, preferably a vape. I was directed to this product. I asked "how asked how much CBD?" And was told "3 grams" it was insisted that it indeed has CBD and a good quanity of it. So I paid the 40$ and left. I opened the package hoping for a pamphlet to clarify, however I did not find any and went looking online. I went to the site itself and got the following screenshots. Went back today and asked if there was an exchange policy as there was a miscommunication error given it clearly is not a CBD product. There is a trace amount of CBDN however I'd have to smoke 3Grams of this product to get what could be got in half of a In-House CBD gummie. I was told "well I'd be out 40$" clearly it can be bought online for 12$ at retail so you know...wholesale... Mind you he was "concerned" about 40$...meanwhile i make 1350$ a month working with homeless children in domestic shelters...that 40$ actually hurts me as I barely meet my needs as it were. This wasn't a excursion to get a high, it's pain management so I can do my job... and I was asking if there was an exchange policy while apologizing. I can't speak for the other CBD Pharm products, but this is not a CBD product. There is litterally 23mg of CBDN in a 3g vape.

Walked in looking for a glass attachmen, wasn't sure what I was needed he gave me a couple pieces I…read morewas questioning so I said I'll just check and come back, I was told take those and bring them back if they don't work. Did just that, they didn't fit so I made my return with a picture of the piece. I explained to him that a downstem won't fit he proceeded to get me the short one and telling me that "This will work for you friend" It didn't I come back with my piece it and the glass he gave me, he didn't have anything that fit in there, wasn't willing to swap it out for a grinder or glass, when he told me that I'd be able to swap it out so now I'm out 50 dollars and still no right attachment. Wouldn't recommend dealing with someone that acts like a shiesty gypsy street vendor.

I'm a regular to visit at least once a week. No matter who's working they know exactly what I want…read moreand need. Service is 1000% outstanding!

this mf so funny acting one day he got the lowest prices then the next it's something different…read more.. then at night the prices change every other day like wtf Cuddy tbh this is one of the most disgusting dishonest and deceptive people I've met irl

Very friendly staff!! I needed to exchange a defective vape and they did so without any question…read more They have a frequent buyer stamp card that is very helpful. I would completely recommend this place! Great selection, very clean, very helpful.

They are very friendly and great prices around the area For all sorts of smoking products great…read moreplace to go in st Charles

Prices and quality were always good. The service and the same owner are not anymore. There were…read moretimes I went there, he was scornful and he wouldn't even speak to me, but he wasn't like that to other customers there. One time, he spoke to me inappropriately, angrily. I don't know why he became this way with me, nor do I care anymore. I gave this guy too many chances to be decent to me again after that. As a customer, I not only pay for product(s) I pay for a service. So I don't ever intend to go to Cigarette Depot again.

This is the best smoke shop I've been to and I've been to quite a few! They hands down have the…read morebest products with the best prices I can find. Owner is super nice and helpful. And again their prices are the best and legit vapes. I ordered two posh 3000 for just 21$ I was a little skeptical with such a low price so I checked both on posh online and both verified! Can't beat that price anywhere they are awesome