They were fast to respond. Quality was excellent. They deserve a 5 . Thank you again. I would…read morehighly recommend them.

Jane is a miracle worker. What every other framer in the city wanted $$$$ for, Jane did it fast and…read morefor a lot less. She restored a vintage frame (about 100 + years old) and now I can hang it without worrying it will fall apart! Lovely person to work with, plus she's got the cutest pup ever in her studio! (bonus!) Communicative, fast, quality work. I will definitely keep Jane in my contacts for future projects.

Andrei is the man for any art restoration. I had an old painting I had accidentally damaged and he…read moretotally repaired and at the same time he made a few other fixes and the painting looks amazing! Plus he's a super nice guy and in the best neighborhood Soho!

Andrei did a wonderful job for us, both in restoring 2 19th century paintings of ancestors, as well…read moreas stretching some paintings we purchased abroad. Regarding the restoration of the 19th century paintings, one was torn, there were patches where the paint had chipped off, they were sagging off their stretchers, and were scratched. His work in restoring them was meticulous. And he cleaned them so that many details that we hadn't even noticed in the paintings previously were now visible! They turned out much better than we could have even imagined. We had also purchased some paintings in Central America that we brought back rolled up in a tube. Andrei put them into custom sized stretchers, perfectly smooth, with perfectly wrapped corners. We had a great experience with Andrei. He completed the job sooner than he had anticipated, and was very professional. He takes his work seriously and we appreciated that so much. We are so pleased with his work and would recommend him highly. In fact, I'm planning to bring him another painting that is starting to peel and have him repair it as well.

I brought her two very important paintings that belonged to my grandpa, and she treated them with…read moreincredible care and respect. From the first moment, I felt that I could truly trust her -- and I was absolutely right. She did an amazing job, far beyond my expectations. On top of that, her pricing was incredibly fair for the quality of work she delivers. For something this meaningful and valuable, I honestly expected it to cost much more. Honest, kind, professional, and truly talented. If you are looking for someone you can trust with valuable or meaningful artwork, she is the one. Her work is absolutely worth every dollar.

We saw a painting going up at auction that we were interested in but it looked dull and had a…read moreyellow haze to it. We contacted Jill to who indicated that it looked like it could use a cleaning and gave us a range of what that might cost. She made clear that until she could do tests on the painting she couldn't say for sure what the outcome of a cleaning might be. We bought the painting and brought it to Jill. The cleaning and other work she did on the painting made an extraordinary difference and we are extremely happy with the results. Jill is a lovely person and very honest and easy to work with. She is highly skilled at her profession and we recommend her without reservation. Go to her website and watch her videos. You can't fail to be impressed.

M & W take great care in their work and offer a very reasonable price. There is a reason this is…read morewhere the galleries go to restore their posters. Absolutely lovely people.

The real deal. I've been using M&W Graphics for over 15 years and I'm still amazed at the…read moretransformation of the pieces I bring in. From film posters of any era, to turn of the century advertising posters, they can do it all, and at reasonable prices. The staff are friendly & informed, and the work is top notch. My highest recommendation!

Words cannot describe my gratitude for this company. They restored an antique ceramic artwork--a…read morefamily heirloom which had fallen off my wall, breaking into hundreds, perhaps thousands, of fragments. Hess fixed the piece totally. The "fatal" fall never seems to have occurred. The patina is still there, yet the surfaces show no sign of ever having been restored or touched. My relatives will never know what happened; because I don't intend to tell them! Thank you, Hess Restorations. David, New York.

This place was recommended to me by Tiffany's. And I am soooo impressed…read more I broke a spout on our Wedgwood coffee pot. I did have a broken off piece but it was still missing chips and was not making a smooth connection with the rest of the pot. I shipped it to Hess Restorations. I did not want to pay for the complete job of re-firing the pot. I opted to just cement the piece in place. I received the pot looking brand new!! The piece is attached smoothly and I cannot tell where it was broken or that it was broken at all! And this is without re-firing the entire piece. I am so pleased with the work.

Terrific, exceptional, museum-quality work and restoration. The owners, Anatoly and Regina, are…read moreexperts in their craft. Not only are they a pleasure to work with (every time I meet with them they treat me like family), but they are extremely talented and do flawless work. I had bought antique soap dishes and porcelain that my cleaning lady broke, and not only did they reassure me they could restore my (very sentimental) belongings, but they actually delivered. Other reviewers note that there are no "rush jobs," and I would agree. They do take their time, but when it comes to fragile materials, you don't want your job to be rushed. Very impressed with them and hoping they can continue their business for as long as they have been in it - a very long time!

Although I initially enjoyed meeting the owner Anatoly I was very very disapppointed with my…read moreexperience with Ark Restoration. Not by their work, since I didn't actually have any work done, but with simple communication and professionalism. I stopped by in person in the summer of 2013 to ask if a small section of porcelain from a brass bed frame could be repaired. Anatoly said it would be difficult... especially since I did want to spend a lot.. but he said he would look into it and get back to me. I never heard from Anatoly once. I called him about 4 times over 7 months and he said there was no update. Whne I called to see if there was any update good or bad he said 'Try me again in a month or so'. That was it. Now some 7 months later without a single call to say 'Hey I can't help you' or a 'No luck but I'm still trying' I called him and got the usual 'I don't have anything for you' I told him how disappointed that I never recieved a single call or update even if it was to say he couldn't help. And I told him to keep the piece. I don't know if his lack of professionalism or common decency as a business owner was due to my project not being a lucrative piece for him. Or perhaps his workload being such that he didn't have a spare minute or two to update a customer... all I can say is, despite being my being very friendly and checking in with him, I felt ignored and unimportant.

We had a modern Indian painting that was ripped in two places, one more like a gash and in bad need…read moreof a cleaning. The painting was valuable and it was important to have this done and done right. Denise provided an estimate, then revisions as they figured out what to do, and always kept us informed, which if you have never had a painting restored, is unfortunately unusual. We always knew the status of the painting. The work was exemplary - the patching, inpainting, over all quality of work is museum quality. Can't recommend highly enough.

A tibetan Thangka of mine got a surface scratch and I found Alan by talking to local museums. A…read morelocal tibetan museum recommended him. He fixed the surface scratch for $40, and it looks great. He's a straight shooter and interesting person to talk to. He does a lot of conservation work with Tibetan art, but also does more general conservation - he was talking about working on building conservation in some of the landmark neighborhoods in the area.

We spent a considerable amount having an Ellsworth Kelly print restored by Alvarez. They did an ok…read morejob with some of the water damage, but overall it should have been better and the piece came back poorly floated in the frame. When, we discussed our dissatisfaction with Scott, he was difficult. We ended up taking the piece for further restoration to Alan Firkser at Paper Conservation--the other restorer recommended by Sotheby's where we bought the piece--and his work was far superior and much more reasonably priced. Since then we have taken several other pieces to Alan at Paper Conservation and he has cont'd to impress.

Beware ... Work Not Completed as Promised - I brought a very tattered 1903 charcoal drawing to…read moreAlvarez to be repaired and conserved. Their proposal stated the drawing treatment would "square the sheet for framing." I paid $1,115.97. As the drawing was so close to the top and bottom edges of the page, I asked if additional paper could be added. Manager, Casey assured me there would be sufficient distance from the figure to the paper edge to frame the drawing. The overall treatment was excellent. However, they did not square the sheet. There is a 1/8" height discrepancy between the left and right sides of the page. In this condition, there is not sufficient distance from the figure to the top edge of the sheet to frame it. I asked the owner, Scott about correcting this. He stated it would cost me an additional $400 to square the sheet or he would charge me $150 to mat the drawing, then I could do the framing myself.

I've been there several times to have posters framed and they are simply the best in the city! You…read morecan't go wrong with Roland, Roberto and their staff!

Awesome frame shop and gallery! Great location, huge studio, and friendly, inviting owners. Family…read morerun business for over 40 years and they know what they are doing!