Although I initially enjoyed meeting the owner Anatoly I was very very disapppointed with my…read moreexperience with Ark Restoration. Not by their work, since I didn't actually have any work done, but with simple communication and professionalism. I stopped by in person in the summer of 2013 to ask if a small section of porcelain from a brass bed frame could be repaired. Anatoly said it would be difficult... especially since I did want to spend a lot.. but he said he would look into it and get back to me. I never heard from Anatoly once. I called him about 4 times over 7 months and he said there was no update. Whne I called to see if there was any update good or bad he said 'Try me again in a month or so'. That was it. Now some 7 months later without a single call to say 'Hey I can't help you' or a 'No luck but I'm still trying' I called him and got the usual 'I don't have anything for you' I told him how disappointed that I never recieved a single call or update even if it was to say he couldn't help. And I told him to keep the piece. I don't know if his lack of professionalism or common decency as a business owner was due to my project not being a lucrative piece for him. Or perhaps his workload being such that he didn't have a spare minute or two to update a customer... all I can say is, despite being my being very friendly and checking in with him, I felt ignored and unimportant.

Terrific, exceptional, museum-quality work and restoration. The owners, Anatoly and Regina, are…read moreexperts in their craft. Not only are they a pleasure to work with (every time I meet with them they treat me like family), but they are extremely talented and do flawless work. I had bought antique soap dishes and porcelain that my cleaning lady broke, and not only did they reassure me they could restore my (very sentimental) belongings, but they actually delivered. Other reviewers note that there are no "rush jobs," and I would agree. They do take their time, but when it comes to fragile materials, you don't want your job to be rushed. Very impressed with them and hoping they can continue their business for as long as they have been in it - a very long time!

Ms. Liberman put a great deal of effort into appraising a variety of fine art pieces for me. She…read morewas able to explain her process clearly and was able to provide me with detailed information of the worth of my art pieces. Julia was very pleasant to work with. Her communication was great, and I really felt like I was working with a true professional. I would highly recommend her to anyone who is looking to appraise and sell any fine art. Very happy I found her.

Alan is a master of his craft and a delight to work with. Highly recommended for conservation work…read more He has perfected numerous prints. Prices are reasonable and work is quick.

A number of years ago Paper Conservation Studio Inc. destroyed a French 19th-century Pierre Noire…read more(charcoal) drawing by overbleaching. The drawing was "platinum" after its treatment. When I expressed my concerns and devastation, showing Alan Firkser a scan of the drawing pre-treatment, he refused any responsibility. Unfortunately, art insurance does not cover damage caused by " restoration." I would never recommend Paper Conservation Studio for fine art conservation.

NYC Art Installation provided exceptional service from start to finish…read more Chris is highly professional, punctual, and a pleasure to work with. He and his team handled complex installations with patience, precision and clear communication. Chris' craftsmanship and attention to detail exceeded expectations. Would highly recommend for residential and commercial installations.

Christopher is very professional and highly skilled at hanging art. I had seven framed photos and…read morehe's very good at helping you decide what height and making sure they are exactly level and measured correctly. We live in a West Village loft with brick walls, high ceilings, and probably a slant and he overcame all obstacles. I would strongly recommend him. Nice guy, pleasant, punctual, good communicator before the project. All in all exactly what we needed. And a fair price. Thanks!

Andrei is the man for any art restoration. I had an old painting I had accidentally damaged and he…read moretotally repaired and at the same time he made a few other fixes and the painting looks amazing! Plus he's a super nice guy and in the best neighborhood Soho!

Andrei did a wonderful job for us, both in restoring 2 19th century paintings of ancestors, as well…read moreas stretching some paintings we purchased abroad. Regarding the restoration of the 19th century paintings, one was torn, there were patches where the paint had chipped off, they were sagging off their stretchers, and were scratched. His work in restoring them was meticulous. And he cleaned them so that many details that we hadn't even noticed in the paintings previously were now visible! They turned out much better than we could have even imagined. We had also purchased some paintings in Central America that we brought back rolled up in a tube. Andrei put them into custom sized stretchers, perfectly smooth, with perfectly wrapped corners. We had a great experience with Andrei. He completed the job sooner than he had anticipated, and was very professional. He takes his work seriously and we appreciated that so much. We are so pleased with his work and would recommend him highly. In fact, I'm planning to bring him another painting that is starting to peel and have him repair it as well.

Words cannot describe my gratitude for this company. They restored an antique ceramic artwork--a…read morefamily heirloom which had fallen off my wall, breaking into hundreds, perhaps thousands, of fragments. Hess fixed the piece totally. The "fatal" fall never seems to have occurred. The patina is still there, yet the surfaces show no sign of ever having been restored or touched. My relatives will never know what happened; because I don't intend to tell them! Thank you, Hess Restorations. David, New York.

This place was recommended to me by Tiffany's. And I am soooo impressed…read more I broke a spout on our Wedgwood coffee pot. I did have a broken off piece but it was still missing chips and was not making a smooth connection with the rest of the pot. I shipped it to Hess Restorations. I did not want to pay for the complete job of re-firing the pot. I opted to just cement the piece in place. I received the pot looking brand new!! The piece is attached smoothly and I cannot tell where it was broken or that it was broken at all! And this is without re-firing the entire piece. I am so pleased with the work.

I would not recommend this company. Professionalism and quality of work and concern for detailread more

I am delighted to write a review about this business. The owner is a charm to work with! Her…read moreattention to detail and concern for the piece entrusted to her was evident from our conversation via phone. Talented, professional and returned a fabulous refinished desk I wouldn't think of replacing! I have followed reviews about her work for 4 years and was determined to have her refinish and totally give rebirth to this piece. Mary did not disappoint. Kathy B

Byrna did a beautiful job on our well-worn Mitchell Gold-Bob Williams chairs. They look better than…read morenew. And the choice of foam gives them an attractive firmness. No more sinking into the cushion. I recommend her wholeheartedly.

Byrna is a master at her craft! Her vision, skill level, attention to detail and bright personality…read moreare unmatched in this space. I am so happy with the quality of recommended fabric and finished product for my ottoman and look forward toy next project!