I felt Mr. Valdez and his crew did an excellent job. I was pleased with the response time and their…read moreclean up. I chose him because of seeing their crew around our community and figured someone who does that much business is doing something right.

From the owner: Gutters, Roofing, Serviceread more

Find someone else! Parked the truck in our neighbor's garden, a large ceramic flower pot was broken…read moreby shingles being delivered and they never told us about it. When they packed up they loaded up a piece of our own plywood and have yet to return it even with calls made. Would not recommend

Very honest owner. Had leak in the roof and Justin came out to see what the situation was and…read morefixed it for free. Just a tube of silicone did the job around the vents. Will contact him again after a wind or hail storm. If you need a roof replaced this is the company that will do the job.

UPDATE #2: Five Stars now. Rebel made it 'right' very quickly after the previous update. We're very…read morehappy with the new patio doors! Will give All American another opportunity soon! UPDATE: Changed rating from 1 to 4. Rebel did call me after I posted this review. Seems one of his staff may have not been the model employee as his resume proclaimed. Let's leave it at that. Rebel is trying to make my order 'right'. EARLIER: Paid a deposit in July for two patio doors. Was told "three weeks" to make the doors then would be put on the install schedule. Three weeks later, "the doors are here and there are eight installs ahead of you". A week later, 'doors are not here because they didn't have the locks for them'. ?? Where'd they go from being 'here' a week earlier? Since then, the only contact has been from me calling them (one way) and being told, nope, locks not in yet - locks not in yet. After three months of 'not in yet' I said if I can't speak to Rebel in the next three days I want my money back. Well guess what? Again, no calls, no updates, only excuses. Now been waiting more than three weeks for the refund. "She sent it in the mail" and I'll personally drop of a check by Friday afternoon". Guess what? No check, no calls, only more excuses, "I didn't get the chance to make it there and I'm stuck out of town on a sales call." Un-huh. Next step - and it's not like they haven't been warned - civil suit will be drawn up by my attorney. I get it, some delays are unavoidable. But the radio-silence from All American is far from what I consider good customer service. And the willful withholding of my deposit being return only leads to this review.

The worst customer service! I have hade several problems with the job they did and they blamed…read moreeverything but accepting responsibility for poor craftmanship. The latest even they no showed 6 times to get fix the trim around windows. They did not install it correctly and the wind (was supposed to be rated at 100 mph) took it off. I ended up having someone else fix their incompetence. DO NOT HIRE THEM!

First, I found this company on the Altoona Rocks Facebook page as frequently recommended. Second, I…read morecalled my insurance broker to ask for roofing recommendations and this was the first one he mentioned. Third, they responded within 24 hours to my online request. When I called them back after another roofer failed to come, they were here the next morning. They confirmed my roof was missing shingles and some were curling. He let me call him back so I could contact the builder first about doing repairs. I will 100% be calling them if I need a new roof in the future.

Sam Hager, our salesman, was excellent in the initial contact, during the roofing process and with…read morethe follow-up when the job was completed. We had our entire roof replaced and the team took great care of our property, home windows were protected along with landscape, friendly during the entire process, and informative. They left the property in better shape than when they started. They cleaned up the area extremely well. I would recommend Sam. He was great to work with along with the entire roofing team.