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    Paraco Gas

    2.4 (5 reviews)
    Open 8:00 am - 4:30 pm

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    7 months ago

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    6 years ago

    Paraco called after my initial review and have sent me back a check for the entire amount of overpayment.

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    Paraco Gas

    Paraco Gas

    1.7
    (42 reviews)

    Another bad review to add to all these others. I moved to Westchester 4 years ago and kept the…read morecontract with Paraco that the former owners had. Besides the prices being very high, my main complaint is with the service department. I put in a pool heater (which requires a building permit). It was necessary to get two more propane tanks. Paraco did not install them properly and they failed inspection. Because they also took their sweet time with all of this, my building permit expired before I could have this corrected and it cost me another $600 to have it renewed plus $2000 to have another company come in to correct it. I decided to get my service from another company, and now Paraco has not come to pick up their old tanks which are sitting in my front yard for over a month. I find their way of doing business very unprofessional.

    First year after buying a house with this tank already installed and the company already doing…read morebusiness with the previous homeowner I made the mistake to keep them. After the getting the contract and signing the contract for the first year we had some propane delivered. Second year in my state did not get too cold so we did not need or use any. This year has been colder so we had used 35 gallons so far this winter. This is my second source of heat for the house incase my power were to go out. They came and filled up our propane and then we get billed at $6.00 a gallon. When we checked prices is going for $2.75 to $3.25 in our area. But far from $6.00. This company decided to charge us more because we didn't buy propane from them last year so they raised our prices this year. We called them and had a few words to figure out why our price was so high, and they said its because if you don't buy a certain set amount of propane they can double or triple the going rate to make up for the other years. With this terrible business tactic, I decided to drop them instantly and get another company making sure this is the only company going to take advantage of me and my family. And the new company laughed and said they have gained so many new customers this year because of this company. I'm not the only one. So, we called them to have this tank picked up and service canceled. They are charging us 195 to cancel and will come pick up the tank. But they will not disconnect we would have to either do ourselves or have someone else come disconnect. And they offered a company that would come do it. So, what our we paying 195 for. They replied thats to come get the tank. I said well disconnecting is part of coming to pick up the tank. Customer Service 0 out of 5 stars Service 1 out of 5. 1 star because they did never let the tank run empty. But made sure to charge whatever would make them more money even if that meant charging three times the going rate.

    Paraco Gas - propane - Updated August 2026

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