Terrible customer service, the young lady Kayla working the drive thru window was sooo rude and…read moreunprofessional.She asked me for my address and cut me off in the middle providing my information. My order was ready and I still waited 15+ minutes at the window for her to give it to me. I'm writing the review while waiting because it's just taking that long.

I went in this morning to get some photos I ordered and they were cancelled due to copyright which…read moreis totally understandable. They were my photos so I tried explaining to the employee named Nora that I took them and that I had proof and she began explaining a solution while speaking to me in the most condescending voice as if I was a child or I didn't understand what she was saying. Definitely not coming back

We stopped here to grab some items before a an hour long road trip. They had everything that we…read moreneeded. It was, however, unfortunate that the lip glosses were locked up and we could not access the makeup without having a store staff member unlock the displays. This is very disappointing and an inconvenience. I realize that this is a high crime area, but the insult to the paying customer is a bigger message received. The staff was very customer service friendly and they were very happy to be of service. The store is clean and very well organized. I loved that they have the excellent smelling Arab air freshener sprays here, see my photos, at a WONDERFUL price!

This pharmacy i give it a 2 star bc of their bad customer service ! First you call and have to be…read moretalking with a robot which gives you a few options , so you ask to speak to live agent and robot transfers you and you wait and wait for someone to respond and never happens! If i need to speak to live person is bc i live far and have to make sure everyone of my meds is ready to pick up, you can't rely on that robot bc twice it has told me my meds are ready to pickup and i go and there is nothing ready!!! I don't understand why no one can answer the phone ? Are they just lazy or what!!

Where to start with this Pharmacy. The staff here is top notch in my books . No one likes to take a…read morebunch of meds but coming here to get the meds is like coming to your family when you do . They treat you like family and not just another person picking up medication. When I call in meds they already know who I am by just hearing my ( Country Voice) . This place tells you about co pays that don't seem right with your insurance and try to get the help to fix the co pay that is incorrect. The pharmacy is small but very well organized. Can't rave enough about the service I have gotten from this place . Need a new pharmacy give this place/ staff a chance .

National City. Been going here for years. Super nice, professional & friendly staff. Willing to do…read morethe extra effort to ensure you're provided Outstanding service/meds. Best place in National City/San Diego to get all your Pharmacy needs. Highly recommended. Thank you Plaza Pharmacy. Salute.

I've mainly come here for prescriptions when I need them. The lines can get pretty long, but once I…read morediscovered the quick line with the barcode in the app, it's been a lifesaver. Might be giving away my secret tip lol, but it's super helpful when you're in a hurry especially since the lines are always long. You can pretty much find anything here, the store is super convenient. It's not my go to, but I've come here occasionally when I need something quickly. It can be a bit overpriced.  The only thing I didn't love about an update is how the pharmacy handles calls now. Before you could get through to them directly, but now it's a callback system after leaving a voicemail. They've been pretty good about calling back, but I prefer having direct contact before the change.  I'd give this spot more stars if I came here more often, but it isn't that bad. The parking lot is very spacious and I've never had an issue. Customer service in general is nice and the store is clean.

The store smelled horribly, like a wet dog... and to be expected in this area they have no public…read morerestrooms available.

Updated 2026 review -…read more This CVS has been through a revamp and remodel to prevent theft. At one time or another, I've been shopping when theft had occurred and while they've tried security, it didnt seem to help with theft. They now have the expensive items or easy-to-steal or mostly stolen items locked-up. Which is great for the business, but not so much for loyal customers when you want to grab, pay and go. Today I didnt mind as there was time to get my items. I shop here occasionally as I am an ExtraCard member and get free shipping for items, I typically opt to use that benefit. They offer this for $5 a month plus you recieve $10 in extracareBucks each month! Its a win-win. In any event, I've never had a bad experience. Employees are always nice, I have not utilized the pharmacy in a few years since switching insurances but did notice that they are closed for lunch, so be mindful. Photo is quick, while some items/photo may be out of stock during promotional time, they are good about informing you. If you are coming at the end of the week, be mindful that couponers may have cleared some of the items you came shopping for! I have used ordering online and pickup in store at this location as well, and never had an issue. Since the last time I came shopping, things have been moved around. So glad they are still here and you can still find some amazing deals especially with the manufacturer coupons, CVS personalized coupons and the cash back "extraBucks" - it has definitely changed how couponing was pre-covid but still better than paying full price when compared to the inflation of everything nowadays!

This is just for the pharmacy. I needed something answered and the guy who was help me went to ask…read moresome woman named raka I don't believe this is the correct spelling but that's what it sounded like. Anyways she was not interested in helping. Her response was "I don't know call your insurance" why?!!! Do these people work w the public?!. I guess cvs doesn't care about that.

My doctor called in a prescription weeks ago palm reached…read moreout to me to verify weeks later I still don't have my prescription. I called and talk to the same clown as before. he said they had nothing. Hey it's only my life. no need for them to be concerned with such details. they are unable to correct or acknowledge, mistakes Is this a place you want to trust your life too the only way they gave such a high rating is they bought it from Yelp

Great pharmacists and pharmacy staff. They hold compassion and empathy for the patients.read more

Close to home, convenient, and communicative. Love my little neighborhood pharmacy!! My doctor…read morerecommended them and I'm glad she did.

This Pharmacy picked up the ball on another locally owned Pharmacy who dropped the ball on very…read moreimportant prescriptions. The Manager ordered my medication and got it in one day and the next day I was so relieved. He also is a very nice Pharmacist!!

Was there 9/20/2025 around 1815, was returning a lipstick I didn't realize was open. A supervisor…read morewas helping me, as I was explaining to her I had used two forms of payments and that I had already gotten rid of the CVS card I used, she impatiently asked " Do you want your refund or not!" After I said "You're rude." She responded with "Sorry, it's been a long day." That is not an excuse to be rude, especially for someone in a supervisory position. Learn from ROSY-she's always pleasant and kind. Learn from ROSY- she's always very nice. Learn from ROSY...seriously!

This is a fabulous stocked CVS, more like a grocery store! I was working at the clinic next door…read moreall week and it was so nice to be able to pop over for lunch and snacks, Diet Coke, mail postcards, and I even knocked out the chore of having to update my passport photos. Thank you to the really lovely staffer, perhaps named Ramona. Or Carmen. I forgot! But she was so nice and made time for my passport photos, printed them up, and had me back in my clinic in like 7-8 minutes!

Had no clue Walgreens did curbside pick up ! I love this option because I did a quick pick up…read moreduring my lunch break. Everything was pretty fast and smooth. The online check-in option made me laugh a little because it asks which curbside spot you're parked in, but there was only one curbside space. I had no issues and overall had a good experience.

Management has to suck. Waited half an hour being second in line just to get OTC allergy meds…read more Never again!