Dr. Jennifer Leepard is a very caring physician. She was a great listener and I enjoyed having her…read moreas my doctor. Unfortunately I was stunned to find out she left the Teamsters 631 clinic with no information on WHERE she went bc I would have followed her to a new office. I was very disappointed and now in search of yet another doctor. I wish she would have given her patients a heads up she was leaving the clinic. Five stars for her bedside manner In but one star for how she departed!

Dr. Leepard has the best bedside manner out of any doctor I've been to in my life. She is very…read moreinformative and explains things in a way that helps me learn and understand. She's usually booked up so schedule your appointments ahead of time. I'm all about flexibility and getting appointments ASAP but I am willing to wait just to have Dr. Leepard. She is the BEST. I go to the P3 Town Center Location.

Before seen Dr. Makon, I hadn't had a checkup or physical or anything for about 20 years due to…read morenever having insurance. Dr. Makon did a thorough checkup on me, blood work, etc... and found out what I needed to improve on and where I was good. Since going to Dr. Makon in the last 2 years I've lost 185 pounds, blood pressure is under control, everything is great.

I'm am a new Patient and unlike other doctors she takes her time and does not rush I feel very…read morecomfortable having her as my new doctor

The doctors I've had with healor over the last 3 years have been great! However the office staff is…read morehorribly unprofessional and this office has not once but twice committed patient abandonment. I had my first pcp for 2 years (Chandler) and he was kind, responsive and did a good job managing my medications. I was sad to find out after a cancelled appointment without notice this last February that he left the practice "I now know why". The office failed to notify me and when I tried to schedule with a new doctor there they made me pay an extra $80 on top of my co-pay because I'm now a "New Paitient" I was finally able to have my first appointment with Callie Collins who was also noice and professional. A few days after this appointment I inquired about getting a referral for a procedure that had been briefly discussed already with my primary and they insisted I had to schedule another appointment "Money Grab"... the office staff was not only hard to get ahold of but were extremely rude to me when I explained the protocol for the doctor I was asking to be referred to. The office staff has very little in the way of medical knowledge, policy or procedure but we were able to get the referral done without an extra appointment. Fast forward to 07/01/2025 I tried to schedule an appointment with Quest for routine bloodwork that Callie Collins said she was going to order and it wasn't available. I tried all day and left messages with Healor about sending my bloodwork and they informed me that I was no longer a patient... horribly confused I tried calling and they ignored my calls but texted me that they sent me my medical records back on 04/28/2025 as if that was the indicator for discharging me as a patient. Those records were requested by me so I had hard copy's to go over with another specialist. There was zero communication between us in writing or verbal to indicate leaving the care of my pcp. After several attempts to figure out what's going on I recieved a text back from them that they discharged me for being rude. I texted back, That was not true and there is zero evidence of such events occurring. I am certain they made an error or misunderstood something "maybe me requesting my records" as me electing to leave which was not the case. In either case Healor failed to notify of cancellation or being discharged from their care. Fortunately I have maintained all communication records since the first incident of them not notifying me of my doctor leaving or cancellation. I have filed a complaint with the Nevada board and have since retained an attorney. An apology would go a long way in situations like this but they refuse to take accountability or any effort to rectify the issue in a professional manner. I am curious how many other patients of this facility have fallen victim to patient abandonment as this could end up as a class action suit. I've already had a few people I know tell me that they too have had this happen with them and have since found care elsewhere. If anyone else has experienced this please file a complaint at https://medboard.nv.gov/Patients/File_a_Complaint

This office has been very caring and put forth a huge effort to see me healthy. The wait is never…read morelong and they always follow up. I would tell my friends and family to come here.

My former dr moved his practice there one night, literally, and then retired from medicine without…read moreany notice to his patients a few months later.....without even having his pts printed medical records in the new office yet. I found out 3 days before my routine visit to refill meds, that would be most uncomfortable if i had run out. The experience with Dr. Lance Marie, a very limited general reactionary, but with an ego to make up for his deficiency's. He doesn't listen to his patients, wlong, my former triple Board certified physcian wife told me was the most important thing to do for a provider, nor did he review my Hx and chart before seeing me, after taking on my retired doctors patients. I was very upset at his manner, rudeness and lack of any interpersonal skills....speaking down to me and not listening as I tried to give him my history. Thusly, I called the clinic and asked to speak to the office mgr, which I was informed not a person. I was told theyd give my detailed msg to the owner, a doctor A., whom would call me back. He never did. However, I was called by a friend there that I was being dropped by the practice, my follow-up appt was cancelled and I'd be receiving a letter. This was 5 days before my routine appt, again for the usual refills, after i jumped to see 4 speacialists per his demand, an ER visit after my 1st visit for a routine condition I have that he wouldn't listen to my eplanation of, and 2 lab draws....when, if hed have listened, really didnt require the 2nd as historically, i have low sodium and had been hospitalized for it for 3 days the year prior.....those hospital records were in my file. I tried to explain this to him over the phone, and my sever needle phobia (I faint, vaso-vagal syncope for a real named fear of needles, its documented in my records.) It's been 2 months, I have not received the letter, with the preparer 3 referrals who accept my insurance, and he has refused to refill my meds. Like Dr, Kaplan, my doctor of 4 years, who left me in their hands, they have abandoned me. I am ready to file in both Federal and State Court for Medical Fraud and other charges, including the patient abandonement, but, as a lawyer who took his SJD dissertation on Medico-Legal Case Prosecution, and Nevada being so friendly to doctors with very low Malpractice awards, Med Fraud not only removes those limits, but isnt covered by either their medical malpractice insurance nor any business insurance they have in place. That means, they will have to pay, out of their own funds the retainer to hire lawyers to defend these suits. I never settle, though, i do negotiate in good faith, as judges like that, but these people should not be practicing and need there disclipnary action at least. There is only one good person there, the one who gave me the warning of what was coming. That party is the only one that wont be sued, and Ive already awarded them for doing the right thing. I cant wait to file this week, and get the divinely sittings going and prepare for my specialty, depositions as the way the merger of Dr. Kaplans practice and Alpine abstention of those patients is very suspect, and the discovery process will shed light on that. I expect to file superceding complaints shortly after each aspect of the process. Worst of all, as while fine doctors are available in Vegas, they are a bit hard to find, and I ultimately, had to go to the ER for a simple medication refill. I purposely went to the hospital they have privileges at, so that when I was lectured that the ER was not the place to go for refills, I could file a formal report about how their own doctors abandoned me and I had no choice. Hey Lance, and Dr. A, you know what they say about Karma! I look forward to seeing you both in deposition....i love depositions, i was legend in depositions in law school; sp much so, my fellow students complained and we switched to using the drama school grad students to act as the deposed parties as well as witness during moot court sessions, as I was brutal in examining witnesses under oath. A lawyer must advocate zealosy for their client, and I do. I dont like sitting in Court where the lawyers from opposing sides are friends, and chit-chatting about family, hobbies, etc. I always wanted my attorneys to go in and win, not make friends, but, be respectful of the judge, Court staff and jury...the counter-party, NO MERCY....and THAT is EXACTLY how I PROSECUTE MY CASES....and I dont practice as a lawyer anymore. Yove been forewarned, go elsewhere, avoid the headache. There are lots of great doctors nearby, albeit, even Sunrise Hospital has become a ghetto hospital with abusive security and guard dogs walked Stough pre-op areas (yep, happens minutes before I had a simple cardiac procedure)....and this was after going through a screening process that makes TSA look like fun. I gave up on SUnrise after that. Stay healthy everyone, avoid Alpine and Sunrise.

The staff at this place is horrible. They are only available two days a week, do not forks phone…read morecalls on any other days. They sent me and my kids for testing but did not forward orders to the lab, so i had to call and no one was there. Huge waste of time. Then I asked for a note recommending sports for my obese sons, and the provider note the owner would do that. Instead they offered to print my records for free because they felt bad for not doing what is right.

I called them made an appointment for the following morning . They called me back two minutes later…read moresaid they had a cancellation. Then I got a call a minute later that they were 30 mins away . Between the call the visit and picking up my son's script it was about an hour and ten minutes . Thank you so much to all the staff members . 100 percent recommend.

Where do I even start? Day 6 of Flu A, this was Doctoroo second visit to my home in 3 days. The…read morelevel of care is EXCELLENT! I want feeling better so called Doctoroo this morning to see if I could get an appointment. Not only was I able to, but got one in less than 3 hours- incredible. Provider explained everything in great detail and why I needed fluids. To be able to lay down, on the couch in my own home was amazing. This scardy cat of needles is now converted. If I would have gone to the ER, I would have waited forever, and risked catching something else . Insurance ? Yes they take! $10 co-pay. I have color back, feeling a little better and definitely grateful for Doctoroo and their services. If you are looking for fast, QUALITY, medical care, look no further ! Cannot recommend enough.

Unfortunately i waited about an hour and a half for my appointment (i work in the medical field so…read morei get it) but it was all worth it. Jasmine was so kind and sweet and very informative. She listened to me .. like actually listened and made me feel like a person. She directly addressed all of my issues and you can tell she really cares. Thank you for your time, your knowledge and your kindness ! The front desk was really kind and sweet and helpful too :)

Jasmine is a very caring doctor that takes time to understand her patients and the staff is amazingread more

Primary physicians for my husband that doesn't have time to wait to see a Dr. they have been a joy…read moreto work with and we are truly grateful for them.

White Coat Concierge has the most knowledgeable, caring and genuine medical professionals that I…read morehave ever encountered. They make it super easy for you in the event you need to reach out to them, (providing their patients with personal cell phone numbers) even if you just have a medical question or have an actual emergency! I am very happy with White Coat Concierge. I just wish I would have known about them sooner.

I came on Yelp to see updated reviews as we've been coming here for years and service was always…read moregreat! Rebecca Reilly is wonderful, Dr. James and Cree good, front office staff were excellent getting us in for an appt the same day. Recently things changed. I was notified by my insurance Dr. C isn't accepting it after August however Rebecca and Dr. James are but the office staff has changed and now you wait on the phone forever to get thru, prescription refills are a nightmare and I'm wondering if this office is no longer the great place it used to be?

This review is for the Cimarron location…read more I rarely leave negative reviews, but I feel compelled to leave a 1-star review because of my experience with the front desk receptionist, Christina. A few days before my appointment, Christina called to ask if I had changed insurance because she couldn't find my coverage. I didn't have my insurance card with me at the time, so I told her I would call back once I had it. I contacted my insurance company, and they confirmed that my coverage was active and nothing had changed. I then called the doctor's office and spoke with a different staff member, who simply said, "That's fine. Just bring your insurance card to your appointment." When I arrived for my visit, Christina asked for my insurance card. After looking at it, she said she actually needed my new member ID because the ID number on file was different from the one associated with my current coverage. This was the first time anyone had explained the actual issue to me. I immediately said, "Oh, I'm sorry. I didn't realize that was the problem. Let me call my insurance company and get that information." Instead of simply explaining what was needed, Christina began lecturing me, insisting that she had already told me this during our earlier phone call. She repeatedly argued about what she remembered saying rather than listening to what I was trying to explain. Her tone was condescending and dismissive, and she continued arguing even after I explained that this was not the information I had been given. The entire interaction could have been handled with one simple response: "It sounds like there may have been a misunderstanding. Here's what we need. Would you be able to get that information for us?" Instead, it became more important to prove she was right than to help resolve the issue. I'm honestly disappointed that someone working in a medical office would communicate with patients this way. My entire family has been coming to this practice, but after this experience, we'll be looking for another provider.