I had such a great experience as a first time patient of Dr Tsai. I needed a PCP and was referred…read morefrom my other doctor. Making an appointment was easy, the front desk staff is very thorough on the phone, checking me in, and even on the way out. The MA/Nurse was incredible, so friendly and made me feel so comfortable. Dr Tsai is awesome! He was so patient with me and answered all my questions and reassured all my concerns. He had a great explanation for anything I was brining up to ask about. He's so friendly & so professional. I've never had a male doctor before and couldn't be happier after meeting him. I felt heard and respected. It was such a smooth and painless appointment. So glad I was referred to him! Side note: a negative review below said he was in his 70's which made me nervous. That is incorrect. Dr Tsai must be in his 40's/early 50's if that. That was a false Yelp review. Easy parking, easy paperwork, just bring your ID, Insurance card & prepare to pay your copay or deductible. Please learn how your insurance works before blaming an office for their billing codes. Anything beyond a yearly/no issue physical will most likely be billed differently. Be prepared to pay towards your deductible or get different insurance. :) I recommend this office! 10 outta 10!

Solid Dr , very thorough and understanding to your health. Keeps detailed notes and is very easy to…read moretalk to.

The staff that answers the phone and works. The front desk is completely rude. I guess you get what…read moreyou pay for. The doctor was but he doesn't take my new insurance.

The staff are super attentive and thoughtful to your medical care. Janet the receptionist is…read moreamazing in making sure you get through the check in process quickly. Dr. Sharma is one of the best doctors I have ever met. Dr. Sharma not only is very thorough but also is down to earth to make sure you're comfortable. So if you are tired of the fast pace doctors and want a down to earth family doctor this is the place. They also have a medical beauty spot next door for your Botox and lip injections. This truly is your one stop medical service.

Wow! Exactly the type of doctor I've been searching for…read more I have not had a primary care doctor in over 20 yrs now. None have been a fit for me. But I finally found it here at Sierra Family Medicine. Making an appointment was easy, and they were great at following up to see if I was still coming. The check in process was easy, and the staff are super friendly. Now, there is only one doctor here. So be patient. It really is a 'family' practice, so do not expect big clinic types of service. The doctor actually takes his time with you as a patient to get to know you and what he can do to help. It didn't feel rushed or in a hurry like most doctors' offices. I'm originally from a small town back in Mississippi, and this clinic reminded me to the family clinic back home where the doctor was the only doctor in town and knew everyone. They build relationships with their patients and really look out for their well being. That's what it felt like here! I highly recommend!!!

Dr. Tsai is always very friendly, courteous, professional, and thorough. We always feel heard and…read moretaken care of when coming to this office!

This place is located at Flamingo area. I visited the clinic to inquire for annual check up, labs…read moreand TB test for work. I found out that they service such as Primary care check-ups and annual physicals, Preventive medicine like immunizations and lifestyle counseling like Medication management, Urgent care and wound care services, Transitional care after hospital stays to help prevent readmissions and In-home primary care for patients who need care at home. It's really cool that the provider can visit at home for Medicare insurance. The staff are very attentive and helpful for smooth check up.

We switched insurance so need to find new family doc. Ares was the best choice, not only they acted…read morequickly admitting us as new patients, but also they do care about our minor issues and provided needed medical attention.

Idk what happened but she pretended that I've never done anything she wanted, never returned any of…read moremy messages, & then refused to send paperwork to my disability saying I was still being seen. I had seen her in person and asked if she could help me find a better physical therapist because ATI where she sent me wasn't working. After 6 session with them at $150 each session; I felt worse. She wrote it down that she would help me find someone. She also was supposed to fill out disability paperwork for me as we discussed that meeting. Lastly, she said she would get my results from the urologist that charged me $400 & didn't send over the results. I felt so happy & listened to after seeing her in person. This is Friday. Monday comes and goes. I call to ask if there's any update on the physical therapist. No answer - i left a message. I called for two weeks straight & nobody returned my call or contacted me back. I left 10 messages. Finally they answered and said that they needed to call me back. It's been about 14 days and I'm in so much pain because I haven't seen a physical therapist. I find my own since I can't wait any longer. I need Michelle to send a referral. I call for the referral & She told me I wasn't doing what she wanted so she never sent over the paperwork they were requesting and that I needed to do the X-ray & when I asked which X-ray? I have never been told to do an X-ray as I did the MRI. She said she would call me back. They called to say she had sent over the paperwork i was requesting. She just never responded to that question about the X-ray & said she would be sending the paperwork that the disability specialist. This is after 3 weeks now. She just never brought up the X-ray again; I think she was completely confusing me with something else. They attempted twice now to request the information from her. In 30 days she has not responded. I found my own physical therapist & I've been going since but I need to find another doctor because I have no faith in this place anymore. Sorry if anyone ended up having a bad experience as well.

Overall good experience. Everyone was nice. Took care of my concerns. I'd recommend themread more

She's the best in las vegas nv.not in a hurry u are comfort with her.and she make sure u understand…read morewhat's going on and why

Initially a good first visit Second visit I was berated by…read morefront desk staff I was ask to verify information on a print out, but when I was readng was told just sign it. Very rude. I'm not sure I want to return after reading many other negative reviews about the staff. The Doctor is fine, but I'm not sure I want subjected to rudeness on future visits

I don't know what all these negative reviews are. Obviously people aren't feeling well and feel the…read moreneed to leave all negatives but never say a word when it goes well. I have been going to this office for easily 15+ years. From Dr Phillips(RIP) to Julie and Ken to now Dr Moffat, I have always had great service. The front office staff has been very helpful, no matter who it was. The referral staff, billing and anyone else I have dealt with has helped. I recently had a conversation with Alexa and she was VERY knowledgeable and pleasant. If people would learn to speak to workers with respect and and listen to direction and BE ON TIME when they are told to be there, there wouldn't be all these negative reviews. With all the shortages of doctors in this town, people should be very happy that there is an established office that is willing to take new patients while taking care of old patients. I appreciate the whole staff at this office and if you are looking for a new doc, see any of the FNPs or Doctors here. Understand there may be a wait for an appointment depending on the need but that must tell you they are good if they have waits for appointments. Thanks, Phillips Clinic.

I was staying in Las Vegas for a couple of weeks during a road trip when I injured my foot. The…read moreteam was incredibly kind, efficient, and accommodating throughout the entire process. For several reasons, it was important for me to get imaging done as quickly as possible, and they went out of their way to help make that happen. I truly appreciated how responsive and compassionate they were during a stressful situation. Wonderful people, and I highly recommend them!

I have Medicaid and so happy i found Valley oaks and Calida Tam…read more I had sore throats and sick and saw Calida and it was strep and immediately told me go to the hospital, she saved my life , because i ended up doing a ultra sound and having a abscess, if i would have waited any longer it could have got pretty bad. Great location and so happy to have people who care

Update from a nice review I gave in good faith, the first part of May 2025…read more Dr. Tam was the nice young lady I went over my medical with & was assured all was well. Two months now--of repeated calls, going TO the Valley Oaks office & CVS, etc. I have now paid for my 3rd prescription (off for days on each) from borrowed funds. This is obviously escalating, and no BAR head of a judge or attorney has standing against those operating with Common Law & do our ways with honor. It is my opinion that we all can improve in life, as can this place...but their current procedures are quite messed up. No accountability, or returned calls. I am looking to possibly change the provider & then take legal action to use the courts appropriately, and recover my funds.

I am honestly speechless. This was the best medical experience I have ever had on the civilian…read moreside. The staff is pleasant and welcoming. They make you feel comfortable and calm. They were helpful with all the paperwork and were very prompt with everything. Now as for Dr.Ong there are not enough kind words I can say about her. She was professional while compassionate. She was thorough and explained everything to me without leaving out any details. She took her time and I never felt rushed through the entire process. She is honestly an Angel from heaven. She truly cares for veterans in a way I have never experienced. I left the office feeling proud to be called a veteran. Thank you Dr.ONG and staff!!

I finally got the results of my VA claim update. I would like to say I am lucky I got the increase…read moreI deserved, but it was not luck, it was the diagnostic and evaluation skills and understanding of my particular issue and history and how she (Dr. Ong) presented/reported that led to a successful outcome. The VA evaluation and claim process is pretty tortuous even on a good day. I'm just glad that Dr. Ong has the clinical skills and compassion that she does. I would be happy to have her as my primary care practitioner any day of the week.

Dr. Julie Wu was recommended to me by a friend, and I'm truly glad she was. When I first met her in…read moreSeptember 2025, my A1C was 11.7. Today, it's down to 6.3. Dr. Wu feels like family to me--like a caring younger sister. She is attentive, compassionate, and genuinely invested in her patients' well-being. Every visit is a positive experience, and I always leave feeling encouraged and cared for. I can truly see and feel the difference in my health because of her guidance. Dr. Wu is an amazing doctor, and I'm very grateful for her care.

I am a retired family physician; and have been Dr Wu's patient for over 10 years. I have the utmost…read moreconfidence in her medical judgement.