I have two German shepherds with endless energy. I work from home and they'd never been boarded…read moreover night. I was a little nervous, because even though they are angels with me, you just never know how they will react in different environments. I received the cutest picture and message updates from Ponderosa. My pups had the best first time and we will 100% be using their facilities whenever we need a safe place to watch our babies

Warning for travelers with flights. Extremely disappointed. We dropped our young dogs off today…read morejust before 10am and within 20 minutes we were called and told to come pickup our dogs. When we dropped them off they placed them in the yard. we brought their stuff in and they showed us their space. That was it and then we left. It was quite rushed. When they called they said your dogs are scared and won't let us approach them so you need to come pick them up. I asked if we could sit with them till they become comfortable and were told no but we could talk about it when we get there. They already had all of our stuff packed up and there was no real discussion. They said they had a schedule they needed to keep and this wasn't the place for our dogs. There was no working with us or attempt to try to make the dogs comfortable. In the end we had no choice but to cancel the vacation because boarding facilities are all full because of the Holiday. What a crappy thing to do to people to not even attempt to work with you especially since they offer 2 different drop off times of morning and evening.

Needed to trim my jack chi nails and they were able to see him on sat. Nail trimming is walk ins…read moreso that's really nice and 5-10 depending if the dog needs more than 1 person. Will definitely be coming here again. Plenty of parking Almost no wait for nail trimming

My friend went in with her dogs and had a great experience. Would highly recommend. Staff was…read moreamazing.

Nicole is a great trainer for large, high prey-drive dogs. She is a balanced trainer, using mainly…read morepositive methods and some aversive methods. She trains in the community which is good for the dog. She understands the behavior and gets in their heads. She teaches the owner. She holds a weekly Zoom session. She offers a group class at the Parkstrip in the summer, but excludes reactive dogs. I would like her to offer a reactive Rover group class. My dog is excluded from her group class. She also needs an indoor facility for winter group classes. She is an experienced trainer who should expand her offerings.

I took my dog Ozzy to a board and train with Alaska Dog Works. They did an amazing job! Their…read morefollow up is exceptional. They did an at home visit two weeks after our board and train and worked with Ozzy in our house and they hold free group classes and online meetings for their board and train clients all summer long to get your dog comfortable with different situations and more comfortable around other dogs and people and answering any questions that might come up. I can't say enough good things about them!

We stopped in to get more cat litter and spoil our cats. Staff is always friends, and able to…read moreanswer questions. They have our litter and soft treats our cats love. The prices for stuff is so much cheaper than Fairbanks. We signed up this time for their awards program.

I just wanted to say I love this store the staff is great the place is clean organize and always…read morehave everything I'm looking for huge and big high five to the staff there for making it a great place I continue to come back as a very Satisfied customer

All Creatures in Palmer... where do I even begin? We have finally found our vet, and I honestly…read morewish we had found them sooner. From the moment you pull into the parking lot, this place has that classic small-town Palmer feel--in the best possible way. Everyone there is incredibly friendly and welcoming, and you can tell right away that the staff genuinely care about the animals and the people who bring them in. We saw Dr. Barnes, and she was absolutely amazing. She took the time to explain everything clearly, answered all of our questions, and never once made us feel pressured into unnecessary tests or extra charges. It's such a relief to find a vet who is honest, straightforward, and truly focused on what your pet actually needs. My only real concern is that they might have tried to keep Piglet--because she loved them so much I'm pretty sure she was considering moving in permanently. I wouldn't have blamed them either. They make you feel at home the second you walk through the door, and you can just feel that everyone there truly loves their job and the animals they care for. That kind of atmosphere is hard to find. I cannot recommend this place enough for your four-legged family members. If I could give ten stars, I absolutely would.

Above and beyond! Truly compassionate, kind, professional service. From the front office staff, the…read moretechs and Dr Nate (who we saw). Cannot say enough good things

Wonderful people ! Truly gifted with animals. Our untrained gullump of a dog, never having had its…read morenails done took less than 10 minutes !!

wow! just WOW! I LOVE petzoo! like, what can I say? IT'S FANTASTIC! bird care is on point, the…read morereptiles are clearly loved, the invertebrates are treated phenomenally, the rodents have good care, and so do the fish! they carry fun bird toys, high quality treats and food, good travel cages, good flight cages! my only issue is the hamster cages being sold and some of the rope bird toys with the copper bells or the mirrors. if those toys were replaced with shredding toys, you'd be golden! and you can have niteangel cages be sold instead of the ovo hamster cages! aside from those few things, it is a fantastic business! keep it up guys! lots of love from my cockatiel and I!

I frequently go to the Palmer and Eagle River locations and have no complaints. Last Saturday I…read morewent to the WASILLA location to pick up some freeze dried dog food (they were out of it in Palmer) because I was headed north to an appointment in Talkeetna. I realized I had forgotten to pick-up the four bags of kibble I had paid for 20 minutes earlier in Palmer. I am a handicapped senior. The manager curtly told me they couldn't do that and refused to call the Palmer store, leaving me no choice but to be late for my appointment because I had to go back to the Palmerbstore and get the fI've bags of kibble. when I got back to aPalmer, Palmer store told me that had the WASILLA store called, this could have been done without my driving back to Palmer. The wasilla store manager, in my opinion was both rude and lazy because I asked her to call and she pointedly refused to do so.