I've been taking my cat there for nail trimming every month for over a year. They have always been…read morevery friendly and efficient. Some time last fall there was an ownership change with the associated confusion, but over all they have been great! I highly recommend them.

In the past two years, I've been taking my four year old Maine Coon cat, Ella, to Frenz Pet Spa for…read moreher monthly nail trimming and grooming. Their incredibly friendly staff has exceptional grooming standards. Tara, the manager and head groomer, is both patient and proficient in her kitty clipping and cutting skills . And she always smiles when she sees Ella coming in. Which as a proud "Cat Mom" makes me very happy! And the fact that their reasonable prices make it affordable on my wallet makes it easy for me to highly recommend Frenz Pet Spa for all your cat (or dog) grooming needs.

Needed to trim my jack chi nails and they were able to see him on sat. Nail trimming is walk ins…read moreso that's really nice and 5-10 depending if the dog needs more than 1 person. Will definitely be coming here again. Plenty of parking Almost no wait for nail trimming

My friend went in with her dogs and had a great experience. Would highly recommend. Staff was…read moreamazing.

First time taking my dog here. They got me in fast and did a great job with her!…read moreI will be going back..

We are so grateful for Denali's Pet Spa! They were able to fit us in for a grooming appointment on…read moreshort notice, which was a huge relief. The staff were friendly and professional, and our pets look great after their appointment. The groomer did a fantastic job.

Great service. Friendly staff. Amazing communication. Got my pups in quick while other groomers…read morehave 3 week waiting list. They did a great job cleaning up my matted yorkie and dirty camping dogs! I will be back! I recommend this groomer to anyone looking for a reasonable price with fast friendly service.

What a great experience! My little dog was well cared for and I couldn't be happier with the…read morepeople, especially Christine and the service. Wonderful place to take your dog!

wow! just WOW! I LOVE petzoo! like, what can I say? IT'S FANTASTIC! bird care is on point, the…read morereptiles are clearly loved, the invertebrates are treated phenomenally, the rodents have good care, and so do the fish! they carry fun bird toys, high quality treats and food, good travel cages, good flight cages! my only issue is the hamster cages being sold and some of the rope bird toys with the copper bells or the mirrors. if those toys were replaced with shredding toys, you'd be golden! and you can have niteangel cages be sold instead of the ovo hamster cages! aside from those few things, it is a fantastic business! keep it up guys! lots of love from my cockatiel and I!

I frequently go to the Palmer and Eagle River locations and have no complaints. Last Saturday I…read morewent to the WASILLA location to pick up some freeze dried dog food (they were out of it in Palmer) because I was headed north to an appointment in Talkeetna. I realized I had forgotten to pick-up the four bags of kibble I had paid for 20 minutes earlier in Palmer. I am a handicapped senior. The manager curtly told me they couldn't do that and refused to call the Palmer store, leaving me no choice but to be late for my appointment because I had to go back to the Palmerbstore and get the fI've bags of kibble. when I got back to aPalmer, Palmer store told me that had the WASILLA store called, this could have been done without my driving back to Palmer. The wasilla store manager, in my opinion was both rude and lazy because I asked her to call and she pointedly refused to do so.

I do not know how this place has any negative reviews. Dr. Sept is the most friendly pet doctor I…read morehave ever brought my pup to. Recently my dog was unable to open one of his eyes. I immediately called the vet when they opened, they were able to get me in later that day. Once I arrived Dr. Sept took my pup onto the table and gave him a full exam. He then put some dye into his eye and we were able to see he had an ulcer. Dr. Sept let me use the tools to see the ulcer for myself, explained what is was and how to treat it. My visit prior to that I brought both dogs in to get shots updated - I worked with the vet assistant, she was beyond friendly, updated their records and gave me a record book for each dog. After getting shots, Dr. Sept gave both dogs a quick exam to ensure they were happy and healthy. Dr. Sept is the only vet I will take our dogs too! So happy I found him!

Something has changed at Bering Sea Animal Clinic in Chugiak. Dr. Bob Sept now charges $6,800 for a…read moreTPLO surgery to repair a cruciate tear. I checked with Tier 1, considered by many to be the most modern and best vet practice in the area, and their estimate was $800-$2,000 less. In addition, they have numerous rehabilitative services that are available for a better recovery. I also was angered to find Bering Sea sedated my dog after he had come out of anesthesia to get an x-ray for diagnosis because he was "making too much noise." That's unacceptable. I offered to pick him up soon after he emerged from anesthesia but was told mid-afternoon was fine as I had an early afternoon lunch date. And, then they sedate him because I don't come right away. I now will be getting my vet care at Tier 1.

We Just had Roxy's teeth cleaned this week. She had two teeth that needed to come out (my fault, I…read moredon't brush them enough). But she came home with her beautiful white teeth and happy personality back. We've been going to North Star since 2007. Always happy with the sevice, and they love Roxy.

I have been coming to North Star since they were just a small clinic with two rooms... this is the…read morefirst review I have ever written as well because I think it's important to know that just like football seasons.. you may have a good season or bad season w/your team.... North Sar, as of December 2025 has NOT been having a good season. I have had to go in once a month since then & each time i keep asking myself why i go back--maybe it's because I've been going there for so long i want to keep believing a good change will eventually happen. You are rushed through your apt w/holes of information missing & on top of that mis information is absolutely rampant. I have had to call other vet clinics to obtain accurate information (mat-su animal urgent care off of Trunk is incredible BTW it's a shame they only do emergencies) regarding medications & dietary needs. North Star rushes so quickly to get you in and out, forgetting to record details such as doses or weight (these are two that have happened with me multiple times within the last few months). There is no direction given for scheduling follow up apts for regular injections & you are just kinda left in the dark, until you find yourself calling them to ask because you don't know what to do or where to go from there-- because you aren't being directed. Two times now within 4 months I have had a tech apt when I stay on the lobby & they take her in the back without me; both times were so quick it was hard for me to believe what they actually did back there; only to find out they completely slacked on what they said they did: a nail clipping, which I had to go back again for because it clearly wasn't done, and an allergy injection that didn't work because she wasn't given the proper dose because the weight wasn't recorded the last time and they went with a lower dose & it turned into this huge mess where techs forgot the mg of the shot and tried to go back and write it by memory off of weight which clearly wasn't the right one-- basically just trying to fill the holes in her file with more mis information to cover it up which ultimately led to me needing to come back because the results weren't what they were the previous month--when the shot actually worked. --on an off note to this... while this was happening I was talking to another patient in the waiting room, and she was literally in with her Saint Bernard because of the same exact reason!! I am going into such detail, because people need to know that North Stat used to be amazing, they just aren't going through a good season right now. they overbook, they don't train they just throw new employees in the deep end and it's sink or swim (which leads to more mis information). Worst of all... they just don't seem to care. My dog has severe allergies & I got a hair analysis done--giving me EVERYTHING I needed to know... every time I go in there they deny even wanting to see it; they sold me two products that ended up burning her because they didn't want to take the time to read through--then they tell me they'll need to do more tests to figure out what she's allergic to even though I HAVE the info and have asked them over and over if they want me to send it to them and it's met with a wishy washy answer or they don't know where or who I could send it to. I feel sick about it all.... I am not a negative person... I have ZERO social media so it's not like I get off on doing stuff like this... I am just an honest to goodness person who loves my dog & I feel like a complete idiot for continuing to go back because I KEEP HOPING it'll change and it's not it's only getting worse... it's almost comparable to an abusive relationship.... you've invested all your blood sweat tears (and money in this case) and you just keep hoping at some point the shift will happen and it doesn't. RIGHT NOW....I would say stay away from this place, which breaks my heart to say. it's fallen so far. None of this is personal either, there are the facts of the situation--but it becomes personal to a certain point when your furry family members aren't being cared for they way they should. I have tried to genuinely talk to them about this at the beginning of each and every apt as well--asking what's going on, that they just aren't the same place anymore and proceeding to tell my experiences... all I got was an apology. but zero change within the last 5 months now. Just stay away from this place--for this season at least; maybe next season will be better

We stopped in to get more cat litter and spoil our cats. Staff is always friends, and able to…read moreanswer questions. They have our litter and soft treats our cats love. The prices for stuff is so much cheaper than Fairbanks. We signed up this time for their awards program.

I just wanted to say I love this store the staff is great the place is clean organize and always…read morehave everything I'm looking for huge and big high five to the staff there for making it a great place I continue to come back as a very Satisfied customer