My friend was flying in from Honolulu and after several delays his flight finally took off. I…read morecalled R Jay Taxi and requested a pickup from Kona airport and told him the flight would be arriving within 30 minutes. He accepted the request with no hesitation and was able to get a driver to the airport before my friend landed. On top of that, my friend said the driver was extremely polite and friendly, and he had a great ride to the hotel. I would definitely recommend this company.

Made reservations for pickup at airport. Plane scheduled to arrive 10:30 p.m. He knocks off at…read more10:00 but he waited and the plane was 1/2 hour late. Kept in touch by text. He was there and took us directly to our destination. By the way, when we left, there were no regular taxis left. Fare was fair. Made reservations to pick us up at hotel and on to airport. Right on time. Just the best!

Great service! Reasonably priced, clean vehicles, and very reliable. I have used them twice, and…read moreI'm very happy!

Prompt and very courteous. I looked them up online called and they picked us up at the airport…read morewithin five minutes.

I didn't use this service because the dispatcher was kind enough to inform me that my hotel was…read morewithin easy walking distance of my destination. It was a nice walk. Great customer service!

I was very impressed by how Nel from Hualala'i Taxi was willing to fit me in, at the last moment…read morefor my son's wedding. They were totally booked, but still....somehow... Aloha and mahalo! Stephanie Crocker

Excellent service! Early morning and was better than waiting for Uber/Lyft to get out of bed.read more

JB is on it n I highly recommend him because he's always there wen I call for my members n I knw…read morehe'll be there for u .. he's one taxi service to keep on speed dial..u won't regret it , AWESOME GUY N AWESOME SERVICE .. YOU DA MAN JB

Dave is very responsive - I messaged him on a bit of short notice. He got right back to me with his…read moreavailability. He was waiting at KOA for us and our ride to the hotel was vet enjoyable. Dave is the perfect driver and has a ton of island knowledge. Mahalo Dave!

Dave kept up with my airline delays and was accommodating…read more He didn't end up picking me up but connected me to someone else and they communicated promptly. Would definitely recommend.

Awful. Requested from airport to hotel. Worst ride ever. Rude, late, unclean paid alot for nothing…read moreat all Next time Uber

They accept the delta vouchers on the way to hotel but don't have availability back after a…read morecancelled flight- very poor service Also have a lady who can't drive and can't load/unload luggage-

Great people. The only taxi service that is willing to go to Captain Cook. Reasonably priced and…read moreclean vans. Save their number in your phone! Better than Uber imo.

Don't even bother trying to contact this company for a ride. They are never available and won't…read moretravel outside of like a 1/2 mile radius even if they are.

My job comes with two main challenges: 1) coordinating logistics for different days, times,…read morepickup/drop-off locations, passenger counts, and vehicle types, and 2) managing all of this remotely. Working with Brian, communication was murky from the get-go. I sent multiple emails with detailed breakdowns for each day, but it would have been helpful to receive confirmations along with driver details and pricing in advance. Due to this, on our largest passenger count/day requiring 6 vans, Brian had to frantically find drivers at 6:20 AM, as he missed this request (Pick-up being 7:00 AM). Thankfully, the drivers pulled through, but the coordination was unnecessarily stressful. Driver wise, the drivers were all incredible, especially Alan who helped lead the other drivers. Alan had excellent communication, professionalism and kept our team feeling safe and on-time.

I have been looking for a company that can help us with pick up logistics…read more Ray and Brian gets 10 stars in my book, not only are they quick with updates and they are the subject matter experts with logistics. Both gentlemen know their backyard. I am very impressed, they know their stuff and they don't just rely on the information you give them, they do their due diligence and researches the flight and know if it's early or delayed. That's customer service. An added service is that the driver's contact information is provided the day before pick up so that both parties can give each other updates in real time. We have multiple day, multiple time airport pick-up. Gold Coast Town Car Services exceeded my expectations. I have contacted a few companies and I am lucky if if I get a timely response. I say when you're in Kona look no further these folks are what you're looking for. I will not hesitate to use their service again.

This is our go to taxi service everytime we fly into Kona. They are very friendly, helpful and…read morealways on time. We call ahead of time and they literally wait for your flight to come in for you. EXCELLENT!!!

Best taxi service ever! They were on time, courteous and kind! They picked us up to and from the…read moreAirport to Hilton Waikoloa! They gave us great tips and insights about the Big Island, places to go, spots to eat, etc. We will definitely call them again the next time we visit! Mahalo! Salamat!

Needed a lift to the airport. My driver JJ was early and a nice friendly guy. Felt like I was…read morecatching a ride with a friend. Clean vehicle that would be too small if you have lots of luggage. Great experience and I will use again.

Called PHILS Taxi Ph. #808-325-1234…read moreMorning of: 4/21/2025 Guy said he'd be there in 10 min.. so I walked to get my mail not 50ft. away. He rolled-up in a white late mode sedan and asked if I was the one who called, I said 'yes' told him to "hold on" . He just sped away, what a Bozo ! Well, if anything he wasted his gas (((Never again!))). Ended calling a well known Kona Taxi ser. which I've used three times in the past, though charges are the going rate. They're Dependable, Fast, and Drivers are very friendly,courteous and helpful.