I have never been so mistreated by a company in all of my life. I had services with another company that sold their book of business to Paragon and it was the biggest CF from start to finish. If nothing was changed all went smooth, but the second an adjustment to payroll needed to be made all hell broke loose. Also, not sure if it was the IRS or Paragon, but I have had to request countless documents be resent after getting notices of fines, etc. Missing a thing here and there wouldn't be much of an issue if they paid any attention to requests, but they totally ignore their clients. Countless calls, emails, voice mails, etc. and no response whatsoever.
The best part was when there were errors on there end that cost me money they would not do anything to compensate me and took no responsibility. read more