This is a mixed review. I like living here, the maintenance team is *absolutely fantastic*, and…read moreit's a nice place - but it's expensive, and the rent hikes are brutal (like just under the legal limit). They also won't ease up on them - even after multiple calls, discussions of market prices, and a genuine plea for fairness. The only option is to wait until there's no time to decide whether you want to move before you get another lease offer. Ultimately - that's the real test. If you can't afford a 10% increase after the first or second year, it might not be worth it. And they have a persistent issue with mice! Over a year of finding mouse droppings in my oven drawer and counter tops - the maintenance team has gone above and beyond to try and fix it, but it's clearly a facility-wide issue. Again, shotout to Gary and his team for maintenance.

Don't paying the application fee if your credit history isn't proper. They will take that money.read more

Very unprofessional, I've had multiple issues living in the resident for the past two years. My…read moreparking spot was given away due to the error of the apartment complex while I'm still paying $100 per month for a reserved space. The police have been called several times to this complex for shooting, DV and theft. Cars are broken into in front of the building without any video surveillance and packages have been stolen. They had a prostitute living on the 2nd floor, and harassing neighbors until so many people complained and the police were called. When we renewed our lease we were told we would get a renewal bonus but we even had a hard time with that as well. I WOULD NOT RECOMMEND LIVING HERE!!!!!

Disappointing!!…read more Utility costs too high! Electricity regularly double what other apartments and housed in the area charged. Overcharged for parking and don't have enough parking spaces for guests. Inconsiderate of tenants when scheduling/performing maintenance.

Clean, well-organized and maintained apartments. Professionally facilitated on interior and…read moreexterior. Welcoming environment with respectful tenants. The courtyard area is always neat and reasonably quiet.

The Library Place is the best place we have ever lived- and that's 3 states and like 15 places (not…read moreto mention we spent $$$$ getting out of an awful "fellow community" to get over here). Cory and Richard are literally the most wonderful people and we hope they never leave us The brownstones are the most unique living too. Close to everything. Neighbors are quiet, kind, and respectful. I often forget we even have neighbors! Grounds are clean, inside and out. Just perfection. Love it. Plan to live here at least 20 years lol

I have lived here for a couple of years now and I feel at home. The management has been very…read morehelpful to me to make the transition of moving smooth. The maintenance man Andri is very polite and responsive to any repairs that are needed.

Two stars is for fast approval regarding an urgent matter…read more I was in a situation where a local Veteran organization helped me get an apartment here for 6 months. It was a last minute/last resort kind of thing. I had never rented from a place that only allowed a 6 month lease to be signed. I do not know if they were trying to see if I could afford the rent or not or if that was their actual policy. I was 100% grateful though. The move in process was fast, the remodeled unit I had was nice, and the maintenance guy was always responsive, but here is why I would not recommend moving here. I did not really deal with the leasing agents much and when I did they responded. I remember the person I told I would not be renewing the lease smack her lips and I thought that was hilarious! I paid right at $2k a month to live here with no amenities. That's $2k out of my pocket with no assistance of any kind. I do not know if this place is income based, (it definitely looks that way), but not worth 2000 bucks a month. There were issues with the kitchen sink leaking upon move in, they had contractors come out multiple times to try to fix it, and they eventually got it to stop leaking. While one of the contractors were there... he picked up my stud finder and asked if it was his because he had one just like it. My response was if he'd heard anything fall from his toolbox, he said no, and I told him it was mine. Who walks through someone else's home picking up things that do not belong to them?! Beyond unprofessional. The female who came into the unit with the contractors left energy drink cans in my bathroom and used my paper towels as if she was at her house without asking. Absolutely mind boggling! Issues with package delivery. I stayed filing BBB complaints with FedEx and UPS for leaving my items in the mailroom instead of bringing to my front door to the apartment listed on the address. The trash build up was horrendous! People throwing trash on the ground around the dumpster, having to squeeze in and out of my car when attempting to park on a hill and the first floor unit was down three flights of stairs. Look before you lease. I did not and took a loss. Days before I moved out the kitchen sink flooded in the middle of the night. Maintenance responded, had a plumber come, brought in big fans, but if my items were not already packed up they would have been ruined. I was so glad to leave. I really did not have any interaction with the neighbors except someone barking at me a couple times as I got out of my car. I'm not a dog so I never turned around. There was a weirdo who felt it was appropriate to double park his raggedy truck in the guest parking area which was very frustrating. When the neighbor across from me saw me moving out they told me they had a mold issue and was not able to be let out of their lease which sucked. I also caught neighbors allowing their animals to relieve themselves near my patio and not pick it up. Very frustrating. Overall... this part of Everett is the ghetto. Crime ridden. Stayed hearing police sirens. Something happening on Evergreen Way everyday. Two pros: There is a grocery store/ shopping center within walking distance and if you need to catch the bus for any reason a stop is close by.

My daughter lived in these apartments for 6 months…read more Leases are only 6 months long. We all know what happens when leases re-new. Rent is raised (rent was increased and parking was going to be an additional $50 a month). Heritage Manor does not offer an auto-pay option so a check or money order needs to be mailed for the rent. Money orders, stamps and envelopes cost money and time. Get with the times Heritage Manor and set up auto-pay. My daughter lived in apartment 20 (650 sq. ft.) for $950 a month. I did like that all the apartments were enclosed. Great security feature for single women. My daughter's apartment came with one assigned free parking spot. Renter's insurance is mandatory. Heritage Manor offers zero amenities. On-site coin operated washer and dryers are available. Units do not offer a dishwasher or microwave. Heritage Manor is very old and the units show it. Heritage Manor returned the full $500 refundable security deposit within a timely manner. Overall, there are better apartments in Everett for the same price with full amenities.

It is a historic building with a little charm to it. However, too much to improve on. Starting with…read morethe smell of mold in my kitchen under the cabinet ( water heater unfortunately is in the kitchen) also my L shaped kitchen is so tiny I can only open the fridge 1/2 way which has been more of a nuisance than I anticipated. Also, there has been a lot of police activity coming in because of fights (broken window in one incident). Management changed 3 times in 6 months. Another big issue is not enough washers/dryers in shared laundry room. Only 2 washers and dryers to share with 22 units! You also have to pay to do your laundry. Most tenants are pleasant and I think the bad ones have moved on thankfully. A positive is the units have good storage with big closets. I believe the rent is way to high for what we get.

Leasing office staff are super helpful, experienced, knowledgeable and go out of their way to make…read moreliving here at Millington enjoyable and safe. The property is well maintained, safe, has a great layout and offers all the amenities. The apartments are huge for the price. Crown molding, 9 foot ceilings, lots of storage/closet space, quiet and very comfortable. Best apartment complex I have ever lived in.

Integral Part of Management Team…read more Gizella G is the Assistant Property Manager at The Millington at Merrill Creek. She is professional, knowledgeable and responsible. Along with her routine duties, she is a problem solver for renters with their individual concerns. Gizella brings her best every day to a position with many challenges. As a longtime tenant at The Millington, I believe it's safe to say Gizella is appreciated by both her co-workers and renters alike.

I really enjoyed living here. Moving cause of work. If it wasn't for that I would resign my lease…read morewith them. The manager is really nice and helpful. The maintenance staff is quick with repairs. I would highly recommend.

Lived here for a little over a year. We moved from out of state and couldn't do a walk through…read morebefore hand. I was told there was an elevator. However, there's only an elevator in building a and we were about to lease from building b. When I told the Leasing assistant manager, he responded to me. Oh, there is an elevator it's just not in this building.... Joy because I just like riding them up and down not to use them to get back-and-forth to my apartment. Awesome. Come on buddy do better. The whole apartment was disgusting. I can do better patchwork myself just on the fans dirt still on the kitchen counters and in the refrigerator. Disgusting The leasing manager was horrible. Thankfully, both of these people moved on to other places and there was a new manager. This new manager I actually liked however, she left by the time we move. The maintenance man Juan is amazing my son absolutely loves him and always gets a big smile whenever he's around. He really cares about this place and the people living there. Now the reason why there's one star. The week we turned in our notice to leave someone tried to break into my car. that same night someone else's car was broken into and another car was stolen. I went ahead and told the office to add that time the district manager was there she responded to me. Oh, you need to call the cops. Yes I'm aware that I just wanted to let you know what was going on. She then said oh you need to call the cops like I can't do anything for you I don't care that that happened. Not to mention all the drug addicts that are coming in and out of there. There's also a homeless person sleeping in the elevator at the time it was cold outside, so I understand why he was there, but still he was able to get into the apartments and found a nice place to sleep. There is another one that I saw when I went to take my dog out he was standing in the corner talking to himself and since I had the dog, I wasn't that worried about it. I had my hood on when I walked out the door, and I saw they took it off to make sure that I could see what he was doing only to find him right next to me. The man then took a couple steps back. walked past him and walked very fast and I almost ran into the apartment and shut the door. There's always something going on. I found out later that someone on the same floor as me is a sex offender who isn't register it sure if they are still there.

Me and my finacé did a self guided tour for these apartments. The N building hallway and stairs…read moresmelled like body odor and mold.Also by the end of tour, we were covered in fleas. Absolutely disgusting. We are not sure where the fleas came from but we suspect that it was from that hallway. Not sure how the residents can live in this kind of environment but if you are looking to move in here, I would not recommend it.

The apartment itself was beautiful and spacious but the management was horrendous, not only did…read morethey try to tell me my emotional support paperwork was "not good enough" for their legal team but we were forced to move out with 14 days notice all because someone on their side messed up a new lease agreement (that both tenant of the apartment had already signed by the way). We had signed an agreement for a certain amount and when we noticed we were charged 500$ higher and I asked them why they had basically said this is the rent pay it or leave cause we won't be going by the agreement you signed. Never will I recommend this place just based off the people in the office.

Update! Just moved out and we're only getting $54 back from our deposit after being there for 1…read moreyear and 2 months. Hire your own cleaners and carpet cleaning before moving out because you'll get charged almost $400 for that alone.

Visit my sister here- move in last week-? Dryer not…read moreheating- kitchen plug not working- garbage disposal not working- microwave keep shortage! Wtf- 3 maintenance was here and can't fix the problem? Leasing agent is there a puch list before moving in? Maintenance who did the turn? Dont you check all appliances and before move in? This is unacceptable!! Fix the problem!!

Not too bad of a place to live in, appartment are very spacious, unique architecture, high…read moreceilings, close to downtown Everett, hallway floors are very beautiful, double paned windows, has laundry room, storage rooms ( first come first serve ) and really helpful & friendly management. Cons: laundry Machines are not that good and litter is not picked up and hallway walls need painting. Other than that Colby Appartments is a great place to live. FyI, rent is around $945.00 a month.