Amazing. From the moment I walked in to the last session, I always felt welcomed. I wish I could…read morename everyone that works their and give them their own shout-out, but unfortunately I'm bad with names. Ms. Alma at the front desk is amazing. Dr. Bailey, what can I say I graduated from YPT in 2025!!! Thank you and everyone else that had to deal with me. I'll miss going there, but I will mostly miss the amazing experience. Sometimes it can get crowded, but they don't forget about. They see you. Before I forget I got to ring the bell!! Oh yeah!!!!

I am a 72 year old woman, I had a stroke in 2017 and haven't felt good since then. I am now going…read morethree times a week for close to two hours each visit. I will be doing a total of eight weeks once I am finished. I am extremely happy with the care and the regimen that they have me following. I have worked with four different therapists and they all have been very professional and polite. I am so glad that my doctors office referred me to this place and not another one because in just under two weeks of therapy, I can already feel a big difference in my mobility. I haven't felt this good in about six or seven years now. I can't imagine how I will feel at the end of my eight weeks

They are awesome! The entire staff is pleasant and attentive. I healed very quickly and I attribute…read moreit to the great care I received at Tower physical therapy. I would and have definitely recommended them to anyone who needs physical therapy.

This review is specifically for the scheduling and reception part of the business…read more My doctor prescribed physical therapy for an injury. I was given the choice of two clinics so I chose Tower Physical Therapy because I had heard good things about them. I called right away to make an appointment. Unfortunately the first available appointment was more than a month away, but I understood that they were busy, and was willing to wait. On the day of my appointment I arrived early to check in since there are always forms to complete for the first visit. The receptionist at the front desk took my name and told me that I did not have an appointment. She asked if my name was a totally different name, to which I replied it was not. She asked who I spoke to when I made the appointment. I didn't write down the name of the receptionist as I assumed it wouldn't be a issue. She went to the back to talk to the available PTs and returned a few minutes later (while calling me the wrong name) to inform me that I had missed my appointment which was scheduled that day, but two hours earlier. I know that I would not have scheduled an earlier appointment due to the fact that I was at work at that time. I informed her that I was told a different time (the time I had put in my calendar) and had repeated it to the woman I spoke to when scheduling, to confirm. The receptionist just reiterated that my appointment was earlier that day. The receptionist did say they could possibly fit me in if I was willing to wait, which I agreed to do. I gave her my insurance card and started to complete the necessary paperwork. While I filled out the forms, she started calling a male's name. Since there were two males in the waiting area with me, I assumed she was calling for one of them. Nope. She was reading the name on my insurance card which happened to be my husband's name. I realized what was happening and took my card back. I told her that was my husband's name, not my name. She made a comment stating that I didn't respond when she called my husband's name. He was not there with me and that is not my name so no, I didn't believe she was calling for me. In the meantime, a second woman came to the desk and began the task of verifying my insurance. She called me back to the desk after a few minutes and informed me that they do not accept my insurance. I left feeling very frustrated. Looking back there was another red flag about the whole fiasco. Usually a patient receives a phone call from the office or clinic to confirm the appointment. No one called me the day before to confirm my appointment. Not even for the time they claimed my appointment was scheduled. Very odd. While I totally understand that we are all human and everyone makes mistakes or errors, what disappointed me the most was how the receptionist handled the situation. It is a shame because while I've heard good things about the therapy staff, I would not consider going back, all because of that receptionist.

Finally met Dr Bryant!! Very impressed !! So professional, explained details on what to expect…read more Place is very clean. Staff were all so friendly & accommodating. Thank you! So eager to start my therapy!!

I did multiple rounds of PT at the location on G street. If I was only rating Dr.Steffan she would…read moreget 5 stars. Dr.Steffan was amazing, she was empathetic, caring, understanding and knew how to manage my particular condition. The issue I have with this particular place is that I have a condition that I called and asked who specialized in and wanted to work with that Dr., made the appointment & got the ball rolling with her. What I didn't know was that if I didn't specifically say I wanted to ONLY be scheduled with her every time, they will schedule me with anyone. Sometimes another PT specialist but most times a PT assistant. And not everyone at this location provides the same level of care. I gave other specialists a try (multiple times) before asking the front desk to only schedule me with Dr. Steffan every time or let me know when she wasn't available so I can reschedule. Which to me this makes no sense, how can you determine if you're patient is doing better or not if you don't see them every week? It doesn't make sense. I've gone to PT at another location for my back before, this was the first time I experienced a rotating system like this. The only location assigned you the same person every time you went in for your appointment. The front staff is great & will make sure to accommodate your scheduling request so if you do find someone you prefer to work with just make sure you let them know or you will be rotated through different PT specialists & their assistants.

Wes Horn is an amazing physical therapist. He explained everything to me in lamens terms..it seemed…read morelike he was answering my questions before I even asked them..very informative,very professional..made me feel very optimistic that this treatment would fix my problems...dry needling techniques are working well...the pain in my neck is almost gone after 3 sessions...headaches completely gone...looking forward to the needling appointment for tomorrow

Good luck trying to get a hold of these people. They might as well not have a phone line…read more If you don't mind wasting time, then give them a call. As soon as they pick up, they put you on hold. If you request a call back, their response is "you're going to have to wait still" Worst customer service/phone etiquette ever!

Awesome experience i feel no pain. After his care…read more Dr. Sangha make you feel more than comfortable And the ladies in the office are the best ever. Five stars I am telling everyone to go see him he will work wonders for your pain.

Best Chiropractor ever, staff is great, always thoughtful and professional. I was afraid to go…read morebut he put me at ease and answered my questions and I am feeling so much better. Thank you for your help.

I came here for one session but decided I wouldn't be back. What I thought would be an assessment/…read morefirst assessment ended up being my last appointment. Instead it felt rushed the entire time. I had an appointment with Joe, who although was nice just rushed through the initial assessment and then went straight to working on my neck. He then explained he would put me on heat and go over some stretch's and left the room. He never came back, no "it was nice meeting you", "an assistant will be in", "I'll see you next time" nothing, he just left and then an assistant came in with the heating pad and later to go over the stretches. The appointment wasn't bad but It felt rushed the entire time as if he just needed to get to the next appointment and move things along. I decided the place wasn't for me.

I received exceptional care from Joe and his team and quite honestly, he taught me a lot about my…read morebody and how to avoid his office. I really appreciated their text message follow-up system for appointment reminders. I also appreciated how they got me in within minutes of arrival. I 10/10 recommend Valley Performance for their all-around excellence and for helping to restore my broken body.

After a frustrating 10 months of being misdiagnosed by a different orthopedic surgeon, finding Dr…read more Beauchman was an absolute game-changer. From my very first visit, he was incredibly kind, thorough, and took the time to truly understand what was going on with my knee. He performed an arthroscopic meniscusectomy, and the entire experience went incredibly well. Thanks to his skill, I am already walking completely free of discomfort and am finally able to get back to my active lifestyle. I cannot say enough good things about Dr. Beauchman's care, and his support staff is equally wonderful--always encouraging, helpful, and welcoming. If you want a surgeon who listens, gets the diagnosis right, and delivers amazing results, look no further. I am so incredibly grateful to the whole team!

Im in my sixties never had a orthopedic surgeon that operates like DR Beauchman both surgeries went…read morewell quick recovery time. He and his entire staff were knowledgeable and caring throughout my treatment. I truly appreciate the excellent care and would highly recommend this practice to anyone needing orthopedic care

My husband had a good experience with Anderson PT..The PT was caring and listened to all his needs…read more..

I was trying to schedule an appointment through the phone, the representative was extremely rude,…read morethe therapists are great except for that representative which makes a harsh contrast between good service from the therapist and the horrible customer service from the representative.... if you want to have a yelling experience and someone to hang up the phone on your face, with condescending undertones, call: 209-778-2420