Finally met Dr Bryant!! Very impressed !! So professional, explained details on what to expect…read more Place is very clean. Staff were all so friendly & accommodating. Thank you! So eager to start my therapy!!

I did multiple rounds of PT at the location on G street. If I was only rating Dr.Steffan she would…read moreget 5 stars. Dr.Steffan was amazing, she was empathetic, caring, understanding and knew how to manage my particular condition. The issue I have with this particular place is that I have a condition that I called and asked who specialized in and wanted to work with that Dr., made the appointment & got the ball rolling with her. What I didn't know was that if I didn't specifically say I wanted to ONLY be scheduled with her every time, they will schedule me with anyone. Sometimes another PT specialist but most times a PT assistant. And not everyone at this location provides the same level of care. I gave other specialists a try (multiple times) before asking the front desk to only schedule me with Dr. Steffan every time or let me know when she wasn't available so I can reschedule. Which to me this makes no sense, how can you determine if you're patient is doing better or not if you don't see them every week? It doesn't make sense. I've gone to PT at another location for my back before, this was the first time I experienced a rotating system like this. The only location assigned you the same person every time you went in for your appointment. The front staff is great & will make sure to accommodate your scheduling request so if you do find someone you prefer to work with just make sure you let them know or you will be rotated through different PT specialists & their assistants.

Amazing staff!! Cody and Chris and all of the staff were absolutely amazing!! They got me my life…read moreback!! Walking without assistive devices and got me back to work. They taught me skills that I continue to use! I am beyond thankful.

I did not enjoy someone coming out last week from Park Avenue physical to do a third-party…read moreevaluation for insurance just to do a denial that's right people Park Avenue Act friendly upfront and personal but once it out for the insurance company it's bogus in your face, they may talk sweet to you say what you want to hear but the minute they walk out that door they backstab you they say oh yeah you'll pass will send the paperwork through you'll qualify for the equipment I got a call today I was told I was denied for watt Park Avenue physical wrote on the paperwork I was denied they said I need to go see a neurologist, there should be no need for me to see a neurologist at all my stuff is under control with the medicine I take the so-called Chris messed everything up on my paperwork now I'm stuck with a Electric Wheelchair I got stranded in the street almost got hit by a car yesterday, Monday my electric wheelchair fully charged left me stranded got off of my location it turned off again car off another location it left me stranded again call off another location it left me stranded Chris did not write down that the motor is making a noise my electric wheelchair is missing screws he did not write that in the report this third-party sent Park Avenue physical I was here to do the report to assess me and for what, Chris was just looking for a reason an excuse to deny my claim that I needed another electric wheelchair that's over five years old he gave it to my insurance now I'm stuck at home can't go to my appointment this Thursday on October 20 thank you Chris for messing things up thank you to my insurance again thank you Chris!! you go dude you rock for giving me everything I needed, you make sure that they denied me if I can give you zero stars I would Park Avenue physical is the worst third-party assessment ever if my insurance ever want to send anybody ever again to my place to assess me never ever again in my lifetime will I ever welcome anybody into my house never again, you can go where the Moon don't shine!! am I upset yes you are not the one that got stuck in the middle of the street and almost got hit by the cars who do I sue you Chris for making sure I got denied my insurance company because you're the one that made sure I got denied so who knows who you who do I go after you yes I'm upset you said if I had any problems to call you you said right here for my spouse everything's fine I'm gonna put the paperwork i'll make sure you get approved I get a call today Monday at 10:30 I got denied because of you because of what you wrote down that's why I don't trust any doctors or medical team here in the state of California you all are a piece of trash GO rot In Heck !!.. I can't go to my doctors appointment now thanks to you for your denial for what you wrote but you made sure not to write to my wheelchair was squeaking and making noise that the motor was messed up you made sure not to run in there that my arm control is missing screws.. call to help the people that you go assess and make them be denied to the medical equipment they need Chris God help those people!!! People need to stay away from Park Avenue therapy seriously if he's going to your house lock your doors seriously because he's gonna make sure you get denied the same way I got denied!!! And one more thing and final thing now that I've been trying to call him all day long Chris avoids my phone calls and yes me and my spouse have left a messages he is avoiding my phone calls I left him a final message this afternoon do not return my call Chris just any other people you go assess and they send you out as a third-party people beware he's going to deny you like I got my denial he'll be friendly upfront but people God help you!! To clarify this is the company calling me with this name here is the verified carrier

I don't recommend for anyone to work or come here, as pinky was very unprofessional, rude, and…read morewhile talking to her rolled her eyes and failed to understand where I was coming from. She was very passive aggressive and makes you feel unworthy as a massage therapist, and along with her assistants make you feel unwelcomed into the environment.

Rascal Creek Therapy is the best. The people are always friendly and very knowledgeable in helping…read moreyou get well.

Wes Horn is an amazing physical therapist. He explained everything to me in lamens terms..it seemed…read morelike he was answering my questions before I even asked them..very informative,very professional..made me feel very optimistic that this treatment would fix my problems...dry needling techniques are working well...the pain in my neck is almost gone after 3 sessions...headaches completely gone...looking forward to the needling appointment for tomorrow

Good luck trying to get a hold of these people. They might as well not have a phone line…read more If you don't mind wasting time, then give them a call. As soon as they pick up, they put you on hold. If you request a call back, their response is "you're going to have to wait still" Worst customer service/phone etiquette ever!

I have a prescription from Valley Medical Center in San Jose to see a physical therapist. My…read moredaughter refer me to check in this place. I am so happy for the first time I been here. I was evaluated and work with me one to one exercise my neck , stimulation and massage .Met BOB the therapist he did a good job. so with the rest of his crews. Place are clean well organize and receptionist keep you updated on your appointment. Thank you for helping my neck better than use to be.

This pt office is great. Bob is very knowledgeable, seems to care about his patients and gives a…read morekiller massage. The other folks working in the office are knowledgeable, careful and kind. This is the place to o! Betty D.

Don't wait for an injury or age to get physical therapy. My…read moreneck never felt better and more confident driving able to turn my head without pain. Could reduce my proneness to auto accidents and lower my insurance premiums.

Staff are very friendly and work with you to get better. I have gone to GB now for 3 years it's…read moreworth it.

I came here for one session but decided I wouldn't be back. What I thought would be an assessment/…read morefirst assessment ended up being my last appointment. Instead it felt rushed the entire time. I had an appointment with Joe, who although was nice just rushed through the initial assessment and then went straight to working on my neck. He then explained he would put me on heat and go over some stretch's and left the room. He never came back, no "it was nice meeting you", "an assistant will be in", "I'll see you next time" nothing, he just left and then an assistant came in with the heating pad and later to go over the stretches. The appointment wasn't bad but It felt rushed the entire time as if he just needed to get to the next appointment and move things along. I decided the place wasn't for me.

I received exceptional care from Joe and his team and quite honestly, he taught me a lot about my…read morebody and how to avoid his office. I really appreciated their text message follow-up system for appointment reminders. I also appreciated how they got me in within minutes of arrival. I 10/10 recommend Valley Performance for their all-around excellence and for helping to restore my broken body.