I had a bad experience my last filling. There was projectile vomiting and numbness all day. Had 2…read morefillings and a rebuilt tooth and went well..

Very friendly staff and they make you feel comfortable. Dr Ballard does excellent work.read more

Root canal was done improperly by Julian... I went to an endodontist who fixed it for me after my…read moreface blew up with facial cellulitis due to the improper treatment by Julian. I had to go to the hospital emergency room two times and now stuck with thousands of dollars in bills and loss of a pay wages. Also Julian and his office refused to take responsibility, even though the endodontist told me it was Julian's fault because he missed a root in my tooth... there were 2 roots and Julian only treated one so I was walking around like a ticking time bomb. I am going to get a lawyer now.

Blown away by the friendliness and compassion from the entire staff here. We just moved to the…read moreCharleston from out of state, and of course, my tooth started bothering me days before Christmas. I called them on a whim after reading so many good reviews. They squeezed me in right away, and I'm pretty sure the dentist and assistant worked through their lunches to take care of the cavity on the spot. The dentist was conservative in her recommendations, which I really appreciate. She was also very attentive and responsive to any and all of my concerns. Everyone from the front desk to the assistants and dentist were so unbelievably friendly and nice. I will definitely be taking my entire family here from now on.

Dr. Robinson has been my dentist since I was in my 20s (now mid-50s). He's never been anything but…read moresuper-nice, super-competent. The staff is always nice, as well.

I recently moved to the area and, being a bit old-school, I prefer to check out dental offices in…read moreperson before scheduling any work. I stopped by this office to introduce myself, ask if they accepted Tricare, and possibly schedule a future cleaning--not to request a same-day walk-in. When I arrived, I greeted the front desk staff warmly, but unfortunately was met with a cold and dismissive response. The receptionist didn't acknowledge me at first and instead looked down at her paperwork. After a pause, she finally asked how she could help, but in a tone that felt abrupt and unwelcoming. When I explained why I was there, she immediately cut me off to say they don't take walk-ins, without even hearing the rest of my question. As someone who serves in the Air Force and simply needed some basic information and documentation, I felt disrespected and disappointed by the lack of professionalism and courtesy. First impressions matter, especially in a healthcare setting. I hope the staff can be reminded of the importance of treating all potential patients with kindness and respect.

Dr. Niemann is such a good dentist. The quality of care is the best. Her work is always perfection…read more(and I'm one who gets really nervous when I go to the dentist). She always puts me at ease

I have a very complicated dental history. my oral surgeon told me he was sending me to the best…read moredentist in the area - Carrie Niemann. she really is the best. Shes such a perfectionist and that's what I want in a dentist. her work is so good. I've had to have a lot of implants because of work done before her. I'm so happy with my teeth!

The team here is great! I would highly recommend reaching out for help with implants!read more

Had an appointment today at 1:30pm over an hour waiting on the dentist so long I had to reschedule…read moremy appointment after making an appointment for 130pm and having it confirmed and speaking with the receptionist and saying that he would be with me shortly I feel this is unacceptable and unprofessional, especially for services that I've already been paid for

Just had my daughter's first dentist appointment here and was thoroughly impressed by all the…read morestaff. The receptionist and hygienist were both extremely kind and patient, as was the dentist. They all made sure that my daughter was happy and comfortable throughout the whole appointment. Didn't have to wait at all and there's a great kids area for kids to play if they do have to wait. Highly recommend Sweet Tooth!

They provided pediatric dental care. And they know exactly what they are doing. The people at the…read morefront desk were so sweet and kind. The nurses were also the sweetest ever and the dentist himself was so patient and nice with my boys. This is definitely a place to take young children and it's definitely a place you want to go to if you want to feel at home.

Recently moved to the Charleston area. Due to life circumstances, I hadn't been to a dentist in six…read moreyears. I booked my appointment here. The staff was so professional , happy and welcoming The office was neat and clean. Amy took great care and cleaning my teeth. The dentist was very friendly and answered any and all questions I needed. Both spent adequate time with me and made me feel very welcome and safe in the chair. Highly recommend, especially if you have a fear of dentist this is a great place to go.

I've been a patient here since we moved to the area 9 years ago. They perform high quality work…read more The office staff is fantastic. Highly recommend.

I went to Northside Family Dentistry after too many years of no dental insurance. Yesterday I was…read moreto get a root canal and a crown on a tooth I had broken several days before. Katelynn has set up a payment plan with three payments including the insurance coverage. Dr.Newsome and Jen were awesome as I sat for over three hours while they did all the work. You may ask why the one star review if everything went so well. Here is the issue I have; after my crown was installed Katelynn came in to tell me that this type of extensive dental work i was not covered at all by my insurance and she had a new payment plan that now covered six months of payments. I was livid. I would never have done all that work especially the crown if I had known ahead of time. I understand mistakes are made but this one was going to cost me almost $800. I told Katelynn I would not sign the plan until I had a chance to think about it. She tried to push me into it, minimizing the huge problem of the extra cost. She said "a pop up must have came up that was not noticed ". Regardless of why it was missed I signed two contracts for the three month plan. I signed one at my initial appointment on Monday and another yesterday before the work because the plan with the crown had not been saved for some reason. Now I was supposed to get a cleaning by the hygienist named John. I was just about to leave without having it done because I was so upset but John spent time calming me down which meant he would have to stay late for my cleaning. These people were all great and even this morning one Advil was enough to help the pain. The other root canal I had many years ago even the hydrocodone they gave me did not help. If it weren't for the huge mistake made with my bill this would have been a five star review. I would have written it yesterday as soon as I returned but I wanted time to think about what to say. I rarely write reviews but I felt this "mistake " deserved I just got a call from Katelynn. Dr. Vincent's was spoken to today and the decision was made to keep the original payment schedule. That is awesome and the right thing to do. I have changed my review to five stars because mistakes are made every day and I certainly am not above them. It is how those mistakes are dealt with that tells the tale and Northside Family Dentistry did the right thing. Thank you all for your help and the start of a long relationship with my family's teeth. I now only have to wait six months for my insurance to work on some of my other dental issues. I especially want to thank Katelynn for taking the time to explain my coverage to me more in depth today so now I know what I can and cannot have done and when for it to be covered.

I've been coming here for 6 years and EVERY visit is great! Never a problem at check in, the…read moreservice or the Staff as a whole! Love coming here and seeing my hygienist Jon V. on every visit. Every one of the hygienist are great, but Jon and I laugh and joke through my visits. Thts why I'm his last client before he goes to lunch! Lmbo Check out Northside Dentistry; you won't regret it.