Jeff and company were very professional. I needed help with my dishwasher leaking and clogged…read moregarbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing.

I wasn't expecting a great experience when I started getting bids for a water heater install. Gotta…read moresay the entire experience with Pando plumbing was A+. They were fast, efficient and professional. Jeff was nice and involved start to finish, Chris in the office was the same. Austin was great as well! They really took pride in their work and delivered! In today's world a business that does what they say? Thats a crazy idea! If you have a plumbing problem you might want to consider these guys.

I have to reiterate why Big Brothers is my go-to home service company. Truitt was efficient,…read moreprofessional, and helpful in explaining options. The work was done in a timely manner and the problems were resolved. Plumbing issues are never fun, but Big Brothers always seems to make it better and they do it the FIRST time - no return visits needed, as I have found with other companies.

The way they jack up the pricing should be illegal. I'm so glad I didn't hire them. I was quoted…read more$1800 by Big Brothers and received another quote from a reputable plumber who owns his own business for $500. Obviously went with the other guy, and his work is incredible. Part of Big Brothers quote was for a kitchen sink faucet and the technician told me "the faucet is fine, it just doesn't have a brand so it'll take me too long to find the brand and the cartridge that actually needs replacing, so I'll just replace the faucet." So... yeah if you want lazy and overpriced, call Big Brothers!

I've been a Scott Hale customer for many years now. They've done many jobs for me and they also…read morereplaced my water heater, furnace and AC unit when they conked out. The old furnace went out the day before Thanksgiving one year, and they had a new one installed and running the same day. I appreciate the employees who have provided good service over the years. In the beginning I referred friends to SH, saying they are not necessarily cheap but they do good work. (Looking back, I realize however that I overpaid for the new water heater and other some other major expenses, I was just naïve and didn't do due diligence. More about overcharging below.) That being said, I've given up on SH. Too often my encounters with its employees go wrong. The person they send may or may not have experience with my issue, and they never ask for help from other employes. One recommended I have a new air intake installed (he came twice and couldn't get rid of the awful noise) and when I finally got a different guy over, he fixed the whistling noise just by recaulking the area; it was gone in minutes. Another guy made excuses for the (unsupervised) people who ripped up large patches of drywall because they didn't know to go through an interior wall; SH paid for the extra drywall repairs, which I appreciated. Another guy freaked out about the "sewage" he imagined must be under the board beneath my sink (there was none). Another couldn't tolerate me saying that I had never had a leaky condensation pipe until they replaced the AC. My 10+ years in my home meant nothing, and this is consistent: many times the repairmen will not give credence to anything I say, and however neutrally I state it, react as if I'm challenging them in some way. The latest incident is the $1800 estimate for replacing my kitchen sink (labor only). The guy said it would take 2-3 hours to remove the old sink (!!) and added that he would "cap the pipes" so I wouldn't lose water to the rest of house. I mean, there's upselling and then there's just BS. The plumber I hired removed the old sink in 20 mins and is charging a few hundred dollars for the whole job (including installing the new one). And of course the water to the house didn't have to be shut off, there are valves right under the sink. I'm really appalled they would just...lie.

Scott Hale plumbing charged me $770 to change shower faucet handles and inside cylinders. Total rip…read moreoff. I have used Hale before. I will never hire them again.

Chris came to fix a malfunctioning light switch and in the process he checked our electrical panel…read more Good thing because there was discoloring because of excess heat. A disaster just waiting to happen. He replaced the panel and now we are up to code. Thank you Chris

Stay away! I wish I read all these 1 star reviews before I called them. Total…read morepredatory/overbilling, lying company. One of our AC units was struggling to keep up with the 100+ degree temps. Unit kept kicking on and off and would only cool down to 81 degrees in the house. I worked for an AC manufacturer for a year, right out of college. The basics haven't changed. I figured it was 1 of 2 things, either a bad capacitor or low on freon. Turns out it was both. Capacitor wasn't completely shot, but getting there. I asked up front how much a freon top off would be. $379.00. Steep, but I can't do it myself because you need a license to even buy freon. The capacitor is $8.99 on Amazon for the exact same part/brand. I'm sure they buy it cheaper. Tech (I gave him $20.00 cash, up front to not rip me off) told me it was $80.00 to replace the capacitor. Takes less than 3 minutes to walk to the truck and back to get the part and 20 seconds to plug it in. Again, I could do it myself, but he was here, so I let him. Bill should've been $461. Nope. Chris charged me $638.00. The discrepancy? They charge you for another $200.00 service call to replace the capacitor!!! Even though the tech is here! Total rip off. So, to recap if you call them and they come out and add freon and leave, it's 379.00. If you call them the next day and a guy comes out to replace the capacitor and leaves, it's $280.00. But crooked Any Hour charges you for two services calls to do different things when they only came out once. I'm betting that if it needed something else it would be the cost of the part, the time to replace it AND ANOTHER $200.00 service call. AND they don't give you a invoice broken down between parts, labor, jobs, etc. Only 1 total invoice with a fat charge. I tried to cancel my credit card charge, but they run it immediately. A sure sign that their ripoff business model is purposeful. Tell everyone to stay away from this corrupt company.

Great customer service Jessie was very informative and gave good information . Will definitely be…read moreusing them in the future.

I needed an old shower drain/p-trap replaced under a concrete slab. Throughout the process, Rare…read moreBreed Plumbing, Heating and Air provided best in class communication, customer service and a very nice end product. From their office staff (Randy) to the Service Expert (Jesse), everything flowed effortlessly (pardon the pun). I couldn't be happier and highly recommend doing business with this company.

By far one of the best, if not the best in the business…read more Great pricing and excellent customer service. I worked directly with Eric, the owner! What and amazing experience! All around top quality service and customer care! They went above and beyond. In this industry it's a skill to have good customer service. I recommend this company and they will continue to get my business! Thank you Eric and Ian and the rest of Eric's plumbing and drain service!

These guys were great! Chris and Mason replaced our water heater and were so easy to work with…read more They are efficient and did a good job!

Chris truly goes above and beyond to help. After we had a leak, he quickly stepped in to demo our…read morebathroom and made the whole process smooth and stress-free. He then replumbed the entire bathroom to accommodate a double vanity and shower, and the results were fantastic. Professional, knowledgeable, and reliable -- we couldn't be happier with his work. Highly recommend!

Chris was outstanding from start to finish. He was professional, responsive, and extremely…read moreknowledgeable about the water pressure issues we were experiencing. He took the time to explain everything clearly, answered all of my questions, and made sure the job was done right. If you're looking for a plumber in Utah, I highly recommend H&M Plumbing. It's hard to find someone who is honest, reliable, and truly cares about providing great service. I would recommend him to anyone for their plumbing needs. If I could give more than 5 stars, I absolutely would!

Tyler and Skyler showed up to install two tall toilets...and some other stuff that kept changing. I…read morereally appreciate the flexibility as I figured out what I needed. Tyler originally came last week and gave me an estimate on options, describing the pros and cons of each. He was very knowledgeable and I really felt like he was honest and forthright. We ended up with two toilets, two grab bars, and repairing a broken water controller in the tub. I though it just needed to be screwed back on and asked for help with that, but it turned out a part was broken (my dad had fallen and hit it), so Tyler gave me instructions and I ran to Home Depot while they were working on the toilets. Tyler ran into a snag with one of the toilets. We've been aware from right after moving in that the builders here cut a lot of corners, and they also did that with the toilet installment. So Tyler had to work around the weird jerry-rigging done by the lousy builders, resulting in extra work and extra time. He explained the issue and showed me how he was dealing with it. In the meantime, Skyler worked on the broken water controller, discovering more damage than expected. They didn't even charge me for that word, saying since it didn't take them any more time, since Skyler worked on it while Tyler took care of the weird toilet issues. They consulted with me all along the way about how and where to install the grab bars, checking to make sure they were absolutely solid, having me look over everything and give my ok. Everything looks great. I really appreciate the professionalism and expertise of these men. Our home is a safer place, and I am so thankful. They were able to come do the job quickly (two days after I accepted the estimate). These guys will have my business in the future.

These guys are incredible! Got me in for a quote/estimate the day after initial contact and then…read moreafter a day or two of contemplating and finally deciding on them, they got me in at their earliest slot. The copper lining of my outdoor spigot must have had some water in it over the winter, subsequently froze, and caused a major crack in the pipe. This spigot just so happens to be the only one available for my swamp cooler to connect to. Being without any sort of AC for any period of time during the Utah summer is a bad time, so I am glad Hot and Soft were able to finish this up quick. Shoe covers, on time, knowledgeable, and friendly. All I could ever ask for when it comes to anyone in the trades, but especially someone repairing stuff on my home. Their prices are fair, and the repair itself was done in less than an hour. I would definitely recommend this team and any of their techs. Will be using them in the future as well.