I come by here often to deposit checks and I've always found the tellers to be very pleasant to…read moretalk to to. Nice hometown atmosphere.

Shaquira was a great help. Thanks for your help! Service was informative, helpful, and kind. When…read morewe ran into an issue, we were given suggestions on what to do next.

Had opened an online account with them and they closed my account for now reason and won't tell me…read morewhy. My advice is chose a different bank.

It's not worth typing out... Just go to a different bank, sad…read more It's just a bad bank and it's never been good for me. I tried their support a local business, and it's been nothing but a head ache for 10 years or more. Bye.

STAY AWAY. Worst bank I've ever dealt with. I've lost so much money with them. They've caused me…read moremore trouble than anything. They ALWAYS ignored my calls and give excuses as to why they can't answer the call or answer a question. They've done things to my mortgage that is not in my loan agreement and I'm having a horrible time getting straightened out. They will put overdraft charges in your account for weeks prior even when you cover the overdraft same day. Worst customer service I've ever had in my life. After three years of giving them chance after chance I'm taking my business elsewhere although I'm still having to deal with them over my mortgage and still being ignored

On September 30,2025 at approximately 1:15 PM , I went through the drive through window to make a…read morecharge card payment, as I do every month, as the location is one mile from my subdivision. There were no other customers in any of the drive through lanes. After waiting 8 minutes to get a receipt , I called the teller and he said he was terribly busy and to give him more time. As a retired Service Representative of 34 years, a response like that would have gotten me fired. This is unprofessional and uncalled for. PNC TRAIN YOUR TELLERS BETTER! Sincerely, James (Jimmy) Mawyer

Staffing is amazing very kind and extremely helpful. I really love this bank and the location..read more

From the owner: Welcome to Commonwealth Credit Union - where your financial well-being is our top priority. We are…read moremore than just a credit union; we are your partners in personal and business financial success. Specializing in comprehensive financial solutions including savings accounts, personal and auto loans, mortgages, and innovative online banking services, we are dedicated to providing our members with personalized service and competitive rates. We are owned by members like you, and everything we do is focused on you, focused on empowering you to do more with your finances. Our commitment to financial education and community support ensures you have the resources to thrive in every aspect of your life. Visit our Richmond Branch today!