I used to be a tenant at Library Square till I moved to Seattle. Was really impressed with their…read moreprofessional appearance and passion in helping tenants. There are few things that's important to me while choosing my ideal apartment. Staff: Even though most of the time people don't need to deal with the leasing off staff besides paying the rent or getting their packages. But Issa and Lani are more than just the leasing office staff, they know which room that you live in, and they welcome you like how your family would do when you get back home. Most importantly I felt free to address any issue or problem I might have, and they are proactive so you don't need to keep following up with them. Cleanliness: Whether the apartment is clean or not is a big thing for me too. Especially the common area and the grass area. Grass is the easy spot to tell whether the apartment staff pay enough attention to keep it clean, especially for apartments that allow dogs. Well it should not be that way, but some dog parents just don't pick up their puppies poop. They always keep the grass clean, and if there's something messy or anything smells bad, they would clean it right away. I know that Traci works really hard to keep everything clean and she does check the building everyday to make sure everything is good. I was also impressed with how quick they are to get the work order done so that I don't have to wait. Last but not the least, if you don't know there are many people got their car broken into in this area. Some apartment might have cameras, but they don't really work sometimes, since most of the time people don't really check that while looking for an apartment. Season by far has the best security and access control that I know in town. All their cameras work. You get what you pay especially for a safe and comfortable place that you can call home. I cannot wait to move back to the seasons next week.

I just drove 22 miles to this location from the south point location. I entered the lobby and was…read moreimmediately helped by the maintenance man. Very nice and I wish I remembered his name. He said the gal will be right with me. The lady in the office was on the phone and didn't even acknowledge I was there. I sat there for about 5 minutes and still no help from her. I was listening in on her phone call and it was all personal. Nothing about business. So I left. The maintenance man asked what is wrong and tried to get me back in. I told him it seemed like her personal call was more important than leasing an apartment to me. I won't recommend this place. I went out of my way and wasted my time to be ignored. I recommend seeing Jordan at the Southpoint location. Very courteous, acknowledged me and helped me right away. Go see Jordan.

Beautiful apartments and friendly staff. I looked at the 4 bed penthouse for my daughter and she…read moreand her husband got an amazing deal!

If I can give to you -5 I will. Apt is perfect. Location is amazing. View just . But !!!! Alex and…read moreSienna is disgusting. They are very rude. Disrespectful. Unprofessional. You feel like you live in a jail with this two. Never doing there job.

This place is a nightmare! Do not rent here, you will regret it. They will not make repairs. The…read morepool has been out of order for 4 months. The staff lies and tells people they are waiting for a part. I know that is a bold face lie. They don't want to spend the money to fix it. A bunch of residents are calling the Greystar to try to get results. I doubt that will help. I moved out. 0 stars out of 5! I have a CPO license and have been working as the Director of Engineering for hotels. If that's true, what part for the pool are you waiting for that requires over 4 months to obtain?

Love this apartment complex! It's so safe I used to walk around and night. It is so cozy in the…read morewinter not to mention their infinity pool is to die for! People walk their dogs around here and a perk is that nearby they have the sunroom coffee which is an amazing coffee spot.

FEES FEES FEES!!!! I swear this place would charge you for breathing if they could. They completely…read morelowball everything in an estimate so you end up paying twice as much as promised. With utilities fees internet, you end up paying close to $500 dollars a month on top of the base rent. They have a lease that basically says you're on your own for everything, maintenance requests are only answered if you call the office. I do not have a since good thing to say. They sold me a completely different apartment than the one they promised, anything they say DO NOT BELIEVE!! It will quite literally save you thousands. This place is so bad it got my first yelp review.

I co-signed a lease with my daughter last May. We worked with Daniela, and she was very helpful. I…read moremention this because I just got back from visiting my daughter, and Daniela is still there. That tells me that they treat their employees well. Have there been problems. Of course. My daughter's apartment is on the ground floor and during a freak series of storms, she had flooding. The after hours were responsive and sent someone out to vacuum up the water, and they left fans running to dry everything out. They maintain the grounds well. They send out regular emails with fun events. My daughter feels safe. For the most part, it's difficult to get in since there are external doors. Door Dash and Lyft seem to be able to find the place easily. There's always an open guest parking spot near my daughter's apartment. On my wish list is an easier way to get packages. If you get one that's big and heavy and you're in another building, you need to find someone to help you transport it. And sometimes packages get delivered to the other building and get brought back to the correct one a bit later that would be good (kind of important for food delivery). I appreciate that they are regularly updating units and are trying to maintain a safe and friendly place for people.

Great apartment building and excellent staff. Honorato is the best, always been helpful and…read morerespectful

Honorato and the other leasing team members are extremely kind and helpful, and played a big part…read morein my decision to lease at Encore. I leased without touring in person, but it was a great decision -- the complex is safe and absolutely gorgeous! The high ceilings alone are great, but the view of the mountains???

Love the apartment, the complex and amenities here. Neighbors are friendly and kind. It is a…read morepeaceful, quiet atmosphere with utmost security in both parking complex and the building segments. Management is always kind and respectful and willing to help with anything requested. Very pleased and happy here!

Absolutely loved living there. Seriously it's a peace of…read moremind. Of course they won't like if you don't pay your rent or create a night club in the middle of the night, that said it's amazing. Jessica the manager she is just so on top of it. Anything you ask her ( reasonable) she made it work. I've been a single mom living there for 2 years and it's been just a joy to raise my little one. Clean, feels like brand new. Plumbing issues they cane right away, package delivered when you are not home they keep them for you. Always a smile I can't list all the benefit of that place. I think the terrasse roof could have more feature, and the gym maybe more complete but it's seriously great

I had to move here on a super tight timeline and this was the only place that actually picked up…read morethe phone when I called. I worked with Brooklyn and she was helpful. Since I couldn't be there in person, she did a virtual tour. When I showed up after hours with four massive suitcases, Brooklyn was actually there to help me check in and helped haul all my bags to the apartment. Brooklyn stayed my main point of contact through the application/transition process. In addition, she even made sure maintenance handled a few small things after I moved in.

Fire alarms in the entire building keep going off, it's a boy who cried wolf situation. If there…read morewas an actual fire I guess I'm burning because I'd have no idea if it was real or not. When I went downstairs to just ask what's going on, they were extremely rude. God forbid I'm worried about the fire alarms going off. AC is broken and they gave us a portable ac unit which emits more heat than cool air. When I followed up on it because they set the expectation it would be fixed the following Monday and it's already after 5pm on Monday - again - they were extremely rude. We will not be renewing our lease. This fire alarm issue has to be somewhat illegal right? I also work in customer service so theres not a mean bone in my body, im just so frustrated. Giving it a star because we love the events and the pool.

The maintenance staff at these apartments know what they're doing they're nice cordial the…read moremaintenance supervisor here is named Jake he is very knowledgeable about his position I'm very pleased with their maintenance

Roaches and bed bugs run rampant in every building. Maintenance men are absolutely incompetent.read more

I lived here 20 months. The first year was good while they were under another management company…read morethen it slid downhill. Pet waste everywhere, unanswered maintenance requests, neighbors who use their patios as dog kennels and stink up the breezeways, frequent thefts in the parking lot. Not the experience you want for $2100.00 a month. Only perk was my townhome with its own garage but the community and management didn't make it worth renewing.

Poor communication on the staff's end and staff always seems to be unavailable. I'm a current…read moreresident and have had multiple issues. Seems like they get you to sign the lease and then you're on your own. This is unacceptable given the apartment complex is only about 10-15% occupied.