It has been frustrating working with the corporation that owns Pinehurst Apartments…read more. In my household, we paid rent and media fee two days early (the only two things showing that we owed), bringing our account down to zero. Two days later, they posted another (optional) fee to our account..and instead of applying my payment to what I actually paid for in the first place, they took a portion and applied it to my optional fee, leaving me a "balance" on my rent and media fee which was paid for in the first place. Now, they have charged an extra $115 "late fee" (on a $14.95 optional charge) because they chose where they wanted to apply my payment to instead of what was actually paid for. One of us left a review, and the customer care team responded and told us to email them because they would like to resolve the issue. However, after reaching out to customer care a couple of times, they have ignored the emails and have not responded at all. Again, not showing they really care. Another reason I'm leaving a one star is the walls and ceilings are not very sound-resistant. We here our upstairs neighbors and their dog constantly.

Unless you like being exploited by a greedy corporation, I would not recommend living here…read more I paid my rent and media fee two days early (which were the two things showing on my account that I owed) and brought my account balance to zero. Then, two days later they posted another (optional) fee to my account. Instead of applying my payment to what I actually paid for in the first place (my rent and media fee), they took a portion and applied it to my optional fee, leaving me a "balance" on my rent and media fee, even though I directly paid for those in the first place. Now, I have been charged a $115 "late fee" (on a $14.95 optional charge) because they chose where they wanted to apply my payment to instead of applying it to what I actually paid for. I went and talked with the office about it, but they did not care and insisted I pay the ridiculous late charge even though I have been a faithful tenant who has never once been late on anything. Another reason I am giving a one star is the walls and ceilings are not very sound-resistant. We are constantly awoken at night because we hear our upstairs neighbor walking around in their apartment. It's a good location, but there are tons of other apartments to choose from.

I love living here. I've been here for almost 2 years and love it. My home is my oasis. Everyone…read morethat works here is amazing. Anytime I've had anything that hasn't been perfect they have been quick to act. I miss the community events they use to have each month but they aren't to blame. Hopefully they will come back some day.

One of the best apartments I have lived in…read more I lived here from August 2017 to April 2018. The leasing staff were very nice and I never had to worry about ordering large packages. The gym even had a free weight bar in it. I've never lived in an apartment with a gym where I could cancel my gym membership and just use the apartment's gym before I lived here. I'd recommend living here to anyone.

Since the recent management change, living here has become a nightmare. While base rent may be…read morelisted at around $2,000, expect to pay closer to $2,550 each month after they tack on random fees--none of which they'll clearly explain or assist with. Service requests? Good luck. You'll have to follow up multiple times just to get a basic repair acknowledged, let alone completed. Management is totally unresponsive unless you chase them down, and even then, you're unlikely to get any real help. For example, my AC was broken in the middle of summer--during a major heatwave--and it took four full weeks to get fixed. Their "solution" in the meantime? A tiny mobile AC unit that didn't even come close to cooling the room. When I asked for help--maybe a rent adjustment or compensation--they told me, "By law, that's all we're required to provide." No discount, no apology, just a shrug and a "not our problem" attitude. This place is a joke. They squeeze every dollar they can from tenants while offering the bare minimum in return. Look elsewhere if you can.

Love The Morton. Management is fantastic--always friendly, approachable, and ready to go above and…read morebeyond to keep things running smoothly. The location is awesome, right near downtown If you're after a relaxed, inviting place to call home

Avoid at all cost!! 1 star because can't give 0. Recently moved out after living for almost 2…read moreyears. First year was pretty good experience: clean and quiet and mostly college students so pretty safe. Second year was just a nightmare: old neighbors all moved out and new tenants played loud tv all night and stomping non stop. Pretty sure this is a common problem after talking to a few people living in the building. First time to know the wall was so thin. Did a bit research, this building was one of Covid buildings so super thin walls. 2 cars were broken in separately and glass shattered everywhere. Building management did not seem to do anything for the building. For this amount of price you pay, you could live in a so much better apartment with nice amenities.

I've lived in a number of apartment complexes, and the Hardison is my favorite I've ever lived in…read more The location is convenient to everything downtown and I've loved getting to know the avenues better. The community is so friendly and my neighbors have become some of the best friends I've ever had. Management and maintenance have been so helpful throughout my year here. Originally, I was facing the street and found it too loud for me, so they moved me to the back of the building which is much quieter and has an exquisite view of both the mountains and city. There is construction on the east side of the building which was very distracting over the summer, but it's gotten better. The housekeepers do an impeccable job keeping the place clean and I've really loved. living here. If I weren't moving out of state, I'd happily renew my lease. Highly recommend.

This place is a nightmare! Do not rent here, you will regret it. They will not make repairs. The…read morepool has been out of order for 4 months. The staff lies and tells people they are waiting for a part. I know that is a bold face lie. They don't want to spend the money to fix it. A bunch of residents are calling the Greystar to try to get results. I doubt that will help. I moved out. 0 stars out of 5! I have a CPO license and have been working as the Director of Engineering for hotels. If that's true, what part for the pool are you waiting for that requires over 4 months to obtain?

Love this apartment complex! It's so safe I used to walk around and night. It is so cozy in the…read morewinter not to mention their infinity pool is to die for! People walk their dogs around here and a perk is that nearby they have the sunroom coffee which is an amazing coffee spot.

Every time I submit a request for usual maintenance request it gets taken care of professionally…read morewith such great service by Luis! He does the job well and finishes it to complete it with a job done right! He's customer service is great!

Easily one of the most expensive apartments in downtown salt lake - with the worst management and…read moremaintenance. Constantly dirty, and A/C & heating was constantly breaking. It didn't work for over a month in the summer, (I had to go out of town because it was completely ignored) - and the heating wasn't fixed for 3 weeks in the winter (I got sick), and management is beyond rude, and will only be polite to you while you are looking to sign a new lease. Specifically - Zach is the rudest / inadequate person on the team, will dismiss all of your concerns, and treat you like you are an annoyance to the community. He also doesn't know what he's doing on the job, so don't bother.

We have lived here for 5yrs & we really have had an easygoing rental experience! ‍…read more New community patio is nice, Luxor is handy, very clean common areas, pretty well maintained garage & Rick is always speedy to finish maintenance requests. Management has changed multiple times but they have always been pleasant & host good community events. Super convenient location too. You can walk to grocery stores, coffee, food & bars in no time! My only complaint is the courtyard noise can carry if your apt faces it & sometimes the hallway noise can be a lot. But overall not too bad noise wise.

I have lived at Cityscape Apartments since 2018, I can safely say that two problems became…read moreincreasingly bothersome after COVID: lack of people's courtesy and too friendly pet policy. The outcome? Tenants spit or smoke pot in the community areas. Washing pigeon poop off their balconies with the use of a hose. Messing up the clubroom and not cleaning up afterwards. Slamming apartment's front door so it sends the whole floor into turbulence. Hall carpets and stairs get periodically stained. Loud dog barking on the balcony and within apartments is OK, never mind the noise. Pet owners don't tame their charge, there have been cases of aggressive pet attacks on tenants. I found dog stains on the stairs, in the elevator and near my car, I saw some guys let their pets use the garage as a dog park. The management keeps sending notices, but nothing is done beyond. Tenants I know just don't bother complaining, it's no use. Sorry to see all this happening, it was a decent and safe place before. I am a dog owner myself, I say this without malice. Word of advice to the management, if these guys cannot train their dog properly to keep the place clean, quiet and safe for all, apartment living is not for them.

The staff at ICO Vista Station is lovely, especially Kam. Efficient and competent and friendly. The…read moreclubhouse is magnificent with a rentable business space and a theater room with every streaming service available and more. The cleanliness is pristine. The floor plans are gorgeous. The views are unmatched. The property is 20 yards from the most beautiful path on a nature reserve. This is a dream property.

I've been living in this apartment complex for a little over a year now and every time I have…read moreneeded something they have gone above and beyond to help me out. And I will say my requests tend to be on the unconventional and needy side I'm in a one bedroom that has such a wonderful layout with lots of storage and great unobstructed views. I have had very few maintenance requests but every time I do need something they're there within an hour and able to fix anything and everything I have a question about. There are a huge perks in living here which include having the smart home as well as the Amazon hub that both Amazon UPS and FedEx all have access to use so your packages are always secure. The common hallways are often cleaned and maintained to make sure everyone's homes remain nice! Management has always gone above and beyond to help me out and make me feel like a welcome member of their community