So, no, I'm not going to give 5 stars for getting my blood taken, but if I ever need blood taken…read moreagain, I'm coming here. It's clean, the people are timely and professional, the group is well organized, and their website and automated phone service actually work. No one wants to get lab work done, but at least here, they make it as painless as possible. Oh, and park in the ramp. It's easier than finding parking in the open lot.

Crabby, annoyed personnel and a onerous process to have a very simple urine drug test for…read moreprofessional employment. Getting an appointment, which they went over by 15 minutes anyways, was not simple and the whole process felt like what a criminal booking procedure looks like on a cop TV show. If your new employer chooses to use this place, it shows how little they think of you and your time.

I highly recommend Mobile Labs & IV! Sherry is professional, knowledgeable and amazing at what she…read moredoes! I will definitely be using their services again!

From the owner: We are a mobile lab we come to you to do any labs! We do assist livings and memory cares. We do all…read moreinsurance all billing and we take all insurance. We come to assisted livings and memory cares for free just take insurance come to your home or business.

This is an opportunity I wish I could give 10 stars. After dealing with a very poor lab company…read morepreviously, Fastest Labs saved the day and did so professionally, efficiently, and safely. The team I spoke with on the phone- after one ring- was polite and straight forward while being warm and most importantly helpful. I was scheduled within 30 mins, drove over, parked. Was given clear instructions and was in and out in under 7 minutes. I've waited on hold for longer than that trying to get something scheduled. Beyond impressed and would recommend their services to anyone and everyone.

Pretty good place for Drug Tests. The staff is pretty friendly and are really exceptional at what…read morethey do. Perfect place to get your tests done (Lives upto their name - Really fast) :)

Daphne is a fabulous, experienced phlebotomist. A total pro and has a good attitude. I came here…read morefor a blood test to become a breastmilk donor. I had gone to other Quest locations closer to when I live and run into problems - one location wasn't even present on the map where iPhone map app said it should be! The Edina location refused to serve me near closing time AFTER turning me away the first time I came in when they refused to recognize my lab order paperwork. That was a nightmare and a major waste of my time. It was refreshing to arrive and get the labs done without a hassle or long wait time. Daphne says she has many (was it 20?) years experience and it shows with the well oiled machine she runs.

Per the website they are open until 4pm and allow Walkins. I walked in at 3:30. Checked in. Sat…read moredown only to be told they aren't taking walkins after 3pm. However that's not what the website states. A huge inconvenience for anyone showing up for testing. UPDATE: today I walked in on a Tuesday morning and Latonya assisted me. I was seen in 15 minutes. Took 5 minutes to knock the test out and she was awesome. Very kind and personable.

I am already a person who is comfortable with blood draws and other medical testing procedures, but…read moreevery time I have visited this lab, I have always had a pleasant and insightful experience. The location is great with plenty of parking space. The waiting room is spacious, adequate for appropriate social distancing. The iPad check-in process is contact-less and because they permit walk-ins, wait times are minimal (less than 5 minutes the last three times I visited between Jan - March 2021). I have had blood work done, collected fecal samples, performed breath tests, etc. Every time, the staff have been extremely friendly, reassuring, and knowledgeable. During my breath test, I had to wait for 15 minutes between samples collected, and I had the most wonderful conversation with the woman performing my test. She was so friendly and likable, I almost forgot that I had one more breath sample to collect. All the staff have always clearly answered any of my questions with kindness and more recently they even helped me install the Quest Diagnostics app on my phone to get my results as soon as they return. As a healthcare worker and as a patient who has visited this location, I am always confident sending patients to Quest Diagnostics in New Brighton to complete any labs.

Summary: NOPE! The phlebotomists at Quest New Brighton are sub-competent at venipuncture & have *no…read moreclue* how to interact with anxious or special needs patients. They also couldn't manage to draw one small tube without stabbing me multiple times & giving me a painful, walnut-sized hematoma. Do not come here. Long form: So, fresh off my seamless & *non-traumatic* visit to a different Quest location (in FL; see my other reviews), I walked into this New Brighton, MN Quest for a one-week follow-up test. The two experiences, however, could not have been more different. If you have no medical phobias & no anxiety issues, and are plumbed only with Beginner Level 0 veins, perhaps all you care about is wait times--in which case, whatever, keep your arms warm in their freezing waiting room and try your luck. Otoh, if what you care about is getting skilled, professional phlebotomists who are experienced in their line of work & who have at least vaguely passable chairside manner, read on. The first bad sign at Quest New Brighton was the young phlebotomist looking at me like I have two heads as I explained that, because I have a difficult time with phlebotomy, I had prepared one arm with Emla cream & would be disappearing into my headphones for the duration of the procedure. Seriously: this woman is a phlebotomist, but she had no idea what Emla cream is & seemed *deeply unnerved* by a patient with venipuncture anxiety (as if such patients were so rare a thing!). Next, I explained that I need a pediatric butterfly needle--& she tried to tell me that "Quest policy" dictates straight needles in patients with normal veins. Since Quest in FL didn't bat an eye about the butterfly needle last week, this "policy" was news to me...& since I was already feeling that this phlebotomist & I were at odds, it was not news that I was ready to hear. When I started panicking, she got the butterfly needle after all & said (dismissively) that it wasn't THAT big a deal--but WTF? If the supposed "policy" isn't set in stone, why even fuck with me about the butterfly needle to begin with? I just told you that phlebotomy is hard for me, so why make this harder than it needs to be? Just get the little needle and let me get out of here. Next was the actual draw, which was a bloody clusterf*ck (no pun intended). You know that sinking feeling you get when a phlebotomist keeps poking, & prodding, & palpating, and this goes on FOREVER (past the end of the headphones song you've cued up), & you still haven't even felt the needle? It is an awful, stomach-churning feeling. At Quest in FL, last week's phlebotomist got two tubes off that same arm in just half a song (start to finish). My regular phlebotomist is a rockstar & can do more than two vials in a mere fraction of a song. But the young phlebotomist at Quest New Brighton just kept mushing my arm around...until she finally took a stab, rolled my "normal" vein, & gouged me pulling the needle back out. Great. Eventually, Young Phlebotomist brings in a second phlebotomist. The two stand over me while I'm trapped in that chair; Young Phlebotomist complains & then the two discuss me in third person, like I'm not even there. I am _this close_ to screaming, running for the hills, and trying my luck at some other MSP Quest tomorrow, but I end up letting Second Phlebotomist have a shot. Second Phlebotomist doesn't have great technique either, but she does finally fill that one stupid vial--at which point the two smack some tape on me and leave the room. I eventually found my way out. The whole experience sucked. Tl;dr: Go somewhere else.

In an effort at efficiency, Quest has eschewed customer service. There is no way to accommodate…read moreanyone outside of the computer system check-in that is so deeply flawed as to forget appointments and accounts in their entirety. For most people the system works and the rude phlebotomists are not an issue. But that isn't always the case; and when things go wrong patients are left to their own devices--stuck in the waiting room for hours, with nothing to do but twiddle their thumbs.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

I went in for dna paternity test and staff were very friendly and helpful in the process. They…read moreprovided me more information, specially dealing with the legal side. Very happy, and grateful for their services. Thank you, Muky

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, as well as COVID-19 testing, DOT compliance services, and background checks, information is just an appointment away.

The staff was nice and helpfully! LoL even though they hurt me (needle Prick) it was still quick…read moreand easy to get my blood drawn for labs.

Hi still work here just wanted to give an update. I still love the job the owner, Alex Lampkin is…read moreprobably one of the best person you'll ever meet. He's very helpful, knowledgeable and understanding. This is a great place to get your health on track. I've learned a lot by working here Prices are already super super discounted. You don't need insurance. Please walk in. Ask us anything thank you.

Amazing service. I have used their service to get my RT PCR test done for travel purpose on…read moremultiple occasions. Alex has always been helpful and has provided the reports on time. I for sure recommend them

I got all the way to the point of quotation before being ghosted by their sales rep Fiona, even…read moreafter repeated phone call and email attempts to finalize the soil test order. Completely wasted my time and set me back on critical farm prep by an entire grow season.

I complained to them about my issue. They were extremely professional and promptly made everything…read moreright by returning my money. I cannot recommend them highly enough. Kudos to Jodi Taylor who facilitated resolving this issue