I went in and they took a million pictures of my eyes and I waited to see a Doctor in this room for…read morelike 25 minutes. He walked in and did a 50 yard dash. He Sid there was nothing wrong with my golden flashes and stayed 5 minutes and left. I think he could've had a better bedside manner and spent time explaining why I was having flashes. The employees were all very nice but I felt like I was in an eye factory. I guess I'm spoiled because I receive such excellent care at Wake Med and my doctor spends a great deal of time with me.

SUPER EFFICIENT My…read morevisit to NC Retina Associates was THE MOST organized and professional medical appointment of my life! Everything ran smoothly and every staff person with whom I interacted was personable and informative. I was able to have a laser procedure the same day; without having to make a separate appointment months out as is usually the case with other providers. I HIGHLY recommend this practice and especially Dr. Thordsen. Para mis amigos latinos, el médico habla español!

I have seen Dr. Friedland once before several years ago. She seemed to be a thorough, competent…read morepractitioner, the reason I reached out to her office today for what I believe could be a serious condition. As an RN, I know if this condition isn't treated in a timely manner, damage to the optic nerve and retinal cells can result, leading to permanent vision loss. The manner in which I was treated by an office employee over the telephone was so poor, I am seeking another physician to treat me. After telling me they were booked up for a long time, the woman I spoke to chided me for not having been to the practice for several years and for not having been to the optometrist for three years, reminded me I have "only seen the doctor one time in the past," repeatedly grilled me the about the symptoms of which I'd been very clear about, proceeded to tell me my symptoms are not associated with my suspected condition, and wanted my insurance information without scheduling an appointment. Her behavior was rude and intrusive, and she was attempting to practice medicine over the telephone without a license. I cannot feel comfortable and safe seeking medical treatment from a practice in which someone who behaves this way is involved in my care in any way.

if you are searching for a great opthalmologist, Dr. Kiley is the answer. He is one of those…read moredoctors who ensures confidence through his competence. On top of that, it is clear that he has a true concern for his patients. He has been the eye doctor for both my husband and me through our adult lives. I appreciate the expertise and care he has given both of us, which is why I am writing this recommendation.

I am ultimately tired of the poor service at this clinic. They continue to call the day before to…read moreinform us that the authorization expires as of we can do something about it. This has happened for years 2020 to be exact and it's been over a year since we've actually seen the doctor. Meanwhile the patient , my son hasn't been seen and we don't know the status of his eyes. It will take well over another year before he's seen. Someone needs to do something about this clinic. Why can't you review files for the next 6 months and call and ask for a referral or send a reminder to the parents prior to expiration ? After 6 years I'm not being silent anymore.

I had cataract surgery with Dr. Christopher Boehlke and he and the entire team at Duke were…read morewonderful. The surgery team on the Duke Raleigh Campus were amazing and I had absolutely no problems at all. I was almost completely blind with cataracts and the surgery was truly a miracle. I would highly recommend Dr. Boehlke and his team at the Duke Eye Center of Raleigh.

I have no recommendation about their medical expertise or patient care. I just know that we have…read morefailed on three occasions to catch them when their office is open. Their published hours are inaccurate. Their web page says they are open from 8 a.m. to 5 p.m. Monday through Friday. This is not the case. They are closed for lunch, so their hours are 8 a.m. to 11:30 a.m. and 12:30 p.m. to 5 p.m. Phone calls, which are the only means of contacting them they provide, are placed on eternal hold and no one answers.

Was referred by normal eye doctor to Raleigh Ophthalmology. Had Dr Paul S Riske help out with a…read moreminor eye problem (cyst near eye). He was able to alleviate the problem quickly and on the same day by removing the problem cyst. Very happy with outcome and his confidence. Really improved my quality of life. The supporting staff there too was also helpful with navigating my visit. Would highly recommend him and this office.

Extremely difficult to get in touch with. They never pick up the phone, you have to leave a…read morevoicemail or text with him and they only occasionally get back to you.

I'm new to the state and have been looking for a new optometrist. I'm so glad I found this place…read more The people are extremely friendly and helpful. I also love their Covid protocols- it felt very clean. It's appointment only to control the amount of people in the store. They also take your temperature and everyone has to keep their mask on. I also love their wide variety of glasses.

When I came there was 1 other person on the waiting room. Th Dr did come out several times to…read moreintroduce himself to us. When I was taken in I was given a regular eye ck up by the assistant and then I waited for 39-45 min for him to return. I went in for extreme dry eyes n I needed glasses that worked. As it was I waited 2 months before I could see a Dr. n now, he brushed it off...no prescription for the dry eyes and all I need are reading glasses. When he gave me the eye exam, he gave me 1 line to read n I told him I could not read it n he was blurry. I am an artist. I can't read a road sign, Im using old glasses to teach art n to paint at home. Reading Glasses! I contacted my insurance n told them what happened n they have made me another appt w another opthomologist n filing a grievance on my part n their's. I guess I need to get a pair of reading glasses to read a book, another to read a road sign, another to see you, a couple to teach, another for the PC, another to paint, and another to see my subject. And I still have no help for the dry eyes.

Had cataract surgery and a year later minor laser follow-up. I have clear vision and am satisfiedread more

Dr. Chung is an amazing doctor, I have been going here for many years now. Unfortunately I will…read morehave to say that the staff hasn't been the most helpful or supportive, especially in the most recent years, but I hate to give this office a bad review because the doctors have been great once you get to actually see them . I'm sure the staff is overwhelmed with all the things. But nothing a little give and take of Jesus grace can't fix.

My daughter was referred here by our optometrist, and from the moment we got into their office six…read moremonths later for her appointment, it was not a positive experience. The waiting room was a mess, there were 10 people at the desk with half of them wearing training tags yet hardly anyone was helpful. When we finally got called back after 30 minutes of waiting, the team member who took us to the exam room immediately said they can't even help us with my daughter's issue. This is after waiting six months to get in here, my optometrist sending notes on my daughter's issue, and no one catching that when initially accepting the referral but instead wasting our time. I immediately demanded a refund of the office visit copay we paid when checking in, and the billing lady at the front desk was confrontational and then went into an office where I'm assuming the office manager was and I could hear the office manager making all sorts of comments yet did not come out and speak with me. They told me insurance requires my daughter to be seen by an ophthalmologist to refer her to another specialist after all. No one knew what they were doing and the ONLY person kind enough to apologize or understand my frustration was the initial team member we met with. They charged us for an hour exam (which was only that long because of how long they took to get us back and all the back and forth; we only met with the doctor for 10 minutes at the most), they were not kind, they were dismissive and rude, made us pay for additional retinal images that my optometrist could have shared with them, and then we had to wait even longer to even see the doctor. Worst doctor's experience of our lives. And after a month of not hearing about her referral, when I called to check the status, both people I talked to were incredibly rude as well, did not apologize, and interrupted me multiple times. I would not recommend this place to anyone; the worst.